Category Archives: Technology

PCMI – New Home Warranty Feature: Flexible Installment Plans to Enhance Sales, Satisfaction, and Retention 

Transform your customer experience with our PCRS administration software’s customizable payment schedules. Offer home warranty plans with a variety of convenient options that reduce upfront costs and attract more buyers. Expand your product offering and meet the needs of all customers, regardless of their financial situation.

Read the entire article: New Home Warranty Feature: Flexible Installment Plans (pcmicorp.com)

The 15th Annual Extended Warranty & Service Contract Innovations

September 23-25, 2024, Palmer House Hilton, Chicago, Illinois.

This year’s event takes a deep-dive into new frontiers in extended warranty and service contract innovations!

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PTC Named a Leader in IDC MarketScape: Worldwide Warranty Service Management Applications 2024 Vendor Assessment

A leader in warranty service management

The PTC team is proud to deliver expertise in vertical, geographical, and function nuances and best practices.

“PTC’s warranty offering is flexible with the intent to empower customers in their management of warranty policies, coverages, reimbursement terms, business rules, workflows, and service campaigns. The warranty operation continues to evolve as customer needs and market shifts occur,” the report continues. “PTC also has incorporated its recent acquisition of ServiceMax from a field service perspective to better optimize warranty transaction processing and analytics.”

PTC was also previously named a Leader twice in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2022 and 2019-2020 Vendor Assessments.

Read the Full Article and View the IDC MarketScape: Worldwide Warranty Service Management Applications 2024 Vendor Assessment.

Warranty & Service Contract Innovations

Join us for Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for April 17-18, 2024, at the Hilton DoubleTree in Nashville.

This is an exclusive 2-track event that affords a deep dive into industry-specific topics for Auto, Truck, Home, Appliance, Consumer Electronics, Mobile and more! By popular demand, the expanded coverage this year features more topics unique to each market plus best practice case studies, panel discussions, news flashes, and round table discussion groups.


There will also be combined general sessions bringing everyone together to learn from all sides of the industry.


To register, please visit: www.globalwarrantyinnovations.com. Use Discount Code WN300 for $300 off.

Home Assure Administration Inc Selects ServicePower for Field Service Management

ServicePower has added Home Assure Administration to its portfolio of clients.

Full Release: https://www.prnewswire.com/news-releases/home-assure-administration-inc-selects-servicepower-for-field-service-management-302038491.html

home real estate

RESAAS Partners with VectorSolv to Introduce Home Warranty Solution

RESAAS Services Inc., a leading technology solutions provider for the Real Estate Industry, has teamed up with VectorSolv to bring AmTrust Financial-backed home warranties to RESAAS Agents and their clients. 

Full Article: https://offplanpropertyexchange.com/news/resaas-brings-amtrust-backed-home-warranties-to-real-estate-agents-2/305964/

Warranty Innovations National Forum

Chicago on October 17-18, 2023, at the Palmer House Hilton

200+ warranty industry leaders will convene for The 14th Annual Extended Warranty & Service Contract Innovations National Forum in Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed annual event convenes decision-makers across multiple industries who praise the practical, hands-on solutions presented, which they find helps them extract key takeaways that help them with their unique challenges.

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Bruviti Launches AI-Powered Triage for Home- and Extended-Warranty Providers

With Bruviti’s Home Repair AI solution, warranty companies can deploy an effective appliance troubleshooting and diagnostics tool that resolves in-bound service requests faster to reduce warranty spend and improve consumer experience

Bruviti launches a dedicated solution for home- and extended-warranty providers that want to offer instant diagnosis and triage of issues for major home appliances and systems.

Full Release: https://www.prweb.com/releases/bruviti-launches-ai-powered-triage-for-home–and-extended-warranty-providers-301909630.html

After, Inc. just published a first-of-its-kind ‘Warranty Claims Scoring 101’ guide

The guide provides manufacturers with an in-depth look at how automated claims scoring is transforming the industry.

Full Release: https://www.send2press.com/wire/after-inc-just-published-a-first-of-its-kind-warranty-claims-scoring-101-guide-giving-manufacturers-an-in-depth-look-at-how-automated-claims-scoring-is-transforming-the-industry/

2nd Annual Global Warranty & Service Contract Innovations Conference

April 18-19, 2023, at the Hyatt Regency Long Beach, California

Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

To register and view the schedule of events, please visit:  www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.

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