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AI AGENTS ARE MAKING BIG PROMISES, BUT WHAT’S BACKING THE PROMISE
Today, AI Agents are being touted as the solution for many functions, actions, and issues, including:
- IT and Security Operations
- Claim Processing
- Billing Submissions
- Payroll Processing
- Shipment Tracking
- Refund Decisions
- Fraud Prevention
- Other SAAS Solutions
- Other PAAS Solutions
Companies with newly created AI solutions promise lower costs and higher quality, but these guarantees aren’t necessarily backed by anything substantial. It’s worth exploring how a Contractual Liability Insurance Policy (“CLIP”) can support a service guarantee and add credibility to the promise.
There are many important elements to consider when using a CLIP to offer an underwritten guarantee, including:
- Policy Type
- Full Reimbursement
- Failure to Perform
- Excess Coverage
- Policy Structural Elements
- Deductibles
- Self-Insured Retention
- Limits of Liability
- Attachment Points
- Named Insured
- Required Program Build Elements
- Compliance Review for Using a CLIP
- Pricing Models for the CLIP
- Underwriting Profit Participation Options
- Admitted or Excess/Surplus Policies
- Management for Claims Administration
- Compliance and Licensing Considerations
Building the right program involves complex decisions that require deep experience to understand the options and avoid pitfalls.
Contact Meramec Secure®, Inc. to explore the right solution for your business. Meramec Secure® supports companies seeking to offer an insurance-backed guarantee and commercial entities seeking to determine whether their partner’s guarantees are sufficient to protect the commercial entity’s interests.
About Meramec Secure®
Meramec Secure® is a nationwide designer and producer of specialty insurance and service contract solutions, assisting companies in sourcing or building new Specialty Insurance, Service Contract, Software as a Service (“SAAS”), Platform as a Service (“PAAS”), Guarantee, and Warranty products, programs, and partnerships.
Meramec Secure’s extensive relationships with providers, administrators, subject-matter experts, and insurance carriers allow Meramec Secure® to deliver custom solutions with complete transparency and innovation.
Contact Meramec Secure®
Mike Frosch, President
Meramec Secure®, Inc.
Web: meramecsecure.com
Email: mike@meramecsecure.com
WarrantyHub Launches MCP Server for Warranty Operations
New integration lets approved AI assistants retrieve warranty information, process claims, import records and run reports while preserving existing user permissions and previewing changes before they are made
WarrantyHub has launched a Model Context Protocol server that connects supported AI assistants directly to the company’s warranty management platform. The new capability enables warranty professionals to ask operational questions and complete approved work in plain English without navigating multiple screens, building queries or manually reconciling exported data.
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FTC Announces Settlement with Dealership
The Federal Trade Commission announced Greenway Auto Group has agreed that its price advertisements will prominently include the actual price a consumer must pay for a vehicle, excluding only charges the government requires consumers to pay, to settle the Commission’s lawsuit alleging the company advertised prices that were thousands of dollars below what it actually charged.
Full Article: https://usedcarnews.com/news-2/ftc-announces-settlement-with-dealership
Asurion Completes Acquisition of Domestic & General to Expand Technology Care Across the Connected Home
Combination expands Asurion’s global reach and capabilities across technology and appliance care
NASHVILLE, Tenn., Oct. 8, 2026 /PRNewswire/ — Asurion, a global leader in technology care, support, and protection, today announced it has completed its acquisition of Domestic & General (D&G), a leading provider of appliance protection across the UK, Europe, and beyond.
Polygrade Emerges from Stealth With $6.3M to Bring AI-Native Claims Management to the Warranty Industry
Founded by veterans of Sears Home Services and Thumbtack, Polygrade uses AI agents to perform warranty claims work from diagnosis to contractor payment
October 6, 2026 – Polygrade, an AI-native claims management platform for the warranty industry, today emerged from stealth with $6.3 million in funding from Construct Capital, American Family Ventures and Nine Four Ventures.
Starting with home warranty, Polygrade is addressing an overlooked software category: warranty claims management. While existing technology records information, routes tickets and tracks claims, Polygrade uses specialized AI agents to perform claims work, from triage and authorization to parts sourcing and contractor payment.
Continue readingLook who’s attending the 2026 Service & Warranty Lifecycle Summit
50 companies have reserved their places so far at MAPconnected’s 6th annual Service & Warranty Lifecycle Summit.
The attendee roster spans a diverse cross-section of manufacturers and industry leaders including Ford Motor Company, PACCAR, Crown Equipment, Rotobec, Winnebago, Garrett, Nissan Motor Company, Cummins, Bridgestone Americas, Slate Auto and CARS Protection Plus in Southfield, Michigan, October 19–21.
For executives deciding where to invest their time, the attendee list offers a useful view of the conversations ahead. Warranty operations, technical assistance, field service, supplier recovery and customer quality are all represented, alongside the companies developing the tools those teams use.
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ServicePower Expands Mobile Field Service Management Solution with AI-Powered Visual Intelligence for Field Service Workers
Enhanced mobile field service solution brings real-time AI analysis to the point of work and connects visual intelligence across the ServicePower ecosystem to help reduce rework and accelerate close-out
McLean, Va. — September 15, 2026 — ServicePower, a leading provider of AI-powered field service management solutions, today announced a major enhancement to ServicePower Mobile , bringing AI-powered visual intelligence directly to field service workers.
The enhanced solution combines ServicePower Mobile with ServicePower Vision AI, giving technicians real-time image analysis within their field workflow. For critical infrastructure organizations — including fiber-to-the-home networks, connectivity supporting AI data centers, and advanced metering and electrification initiatives — it is designed to help identify quality issues earlier, reduce unnecessary return visits, and move completed work toward approval faster.
Vision AI analyzes images at the point of capture and provides immediate feedback against defined quality standards, including where connectivity may be limited or unavailable.
Read Full Article: https://www.servicepower.com/blog/servicepower-expands-mobile-field-service-management-solution-with-ai-powered-visual-intelligence-for-field-service-workers
MAPconnected Announces Agenda And Key Speakers Confirmed For The 6th Annual Service & Warranty Lifecycle Summit in Detroit
More than 200 industry leaders will gather October 19-21 to tackle the future of warranty, quality, service, AI, connected vehicles and aftercare.
MAPconnected will bring together more than 200 leaders from across the automotive service, warranty, quality, technical assistance, supplier, dealer, technology and aftersales ecosystem for its 6th Annual Service & Warranty Lifecycle Summit, taking place October 19-21, 2026, at the Westin Southfield Detroit in Southfield, Michigan.
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40+ Extended Warranty & Service Contract Leaders Unveil Customer Service, Product, Marketing &Technology Innovations to Boost Sales, Retention and Margins
Get competitive insights on how to drive growth and deliver greater value in warranty and service contract programs through technology and AI, innovative products, smarter customer service, and strategic marketing and sales. And get the most recent regulatory updates to ensure compliance and reduce risk.
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DART Warranty Group Announces SOC 2 Compliance Achievement, Strengthening Commitment to Security and Trust
AI-powered warranty management platform reinforces its commitment to protecting claims,
dealer, and customer data
Chicago, Illinois — DART Warranty Group, an AI-powered warranty management
technology company, today announced the achievement of SOC 2 compliance,
marking an important milestone in the company’s commitment to security,
operational controls, and customer trust.