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Choice Home Warranty to pay Arizona $11.8M in consumer fraud case

Arizona Attorney General Kris Mayes announced Tuesday what she called the biggest settlement ever reached against a home warranty company in state history.

Full Article: https://www.12news.com/article/news/local/arizona/thousands-of-arizonans-may-be-eligible-for-refund-after-12-million-settlement-choice-home-warranty/75-acc24b82-24eb-47d8-857a-994f963c5e7c

Marcone Receives Whirlpool’s Eagle Award of ExcellenceCompany Recognized for Outstanding Service, Partnership and Sales Performance

ST. LOUIS, MO (February 10, 2026) – Marcone Appliance Parts is proud to announce that it has been honored with the Eagle Award of Excellence from Whirlpool, recognizing exceptional performance throughout 2025.

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MAPconnected Launches Parts & Quality Analysis Xchange Group to Advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability 

February session hosted by former Stellantis quality and supply chain operations executive 

MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root cause analysis, and strengthen supplier accountability. 

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MAPconnected Launches Recall, Customer Campaigns & Legal Xchange Group 

Executive Peer Benchmarking for Recall, Regulatory, and Risk Leadership 

MAPconnected announced the launch of the Recall, Customer Campaigns & Legal Xchange Group, an executive-level peer benchmarking forum designed for senior motor vehicle leaders navigating recalls, customer campaigns, vehicle buybacks, over-the-air (OTA) updates, autonomous vehicle incidents, and increasing legal and regulatory scrutiny. 

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The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods

Join us at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com April 28-29, 2026, at the Hyatt Regency Orlando, to hear what’s working – and what’s not – directly from leaders who are shaping the industry today.

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Five Critical Questions When Seeking Insurance to Back a Warranty or Guarantee

Here are five critical elements to address as a Retailer, Manufacturer, Insurtech, Solution Provider, or FinTech when using insurance to back warranties, refunds, service level agreements (SLAs), and performance guarantees for products, services, or SaaS platforms.  There are several other items, but these five are at the top of the list:

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Retailers face extended warranty obligations under Quebec law

Québec’s new regulation sets fixed durations for a statutory warranty of good working order covering major appliances and consumer electronics.

Full Article: https://www.retail-insight-network.com/news/retailers-face-extended-warranty-obligations-under-quebec-law/

MAPconnected Announces New Leadership Xchange Groups for TAC and Warranty Administration Executives 

MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration. 

The TAC Leadership Xchange Group brings together leaders responsible for Technical Assistance Centers, dealer support, diagnostics, and service operations.  Discussions will focus on TAC structure, diagnostics, prior approval governance, and technology integration—and how these decisions impact dealers, technicians, and overall service effectiveness. 

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MAPconnected Launches Purchasing & Cost Sharing Xchange Group An Executive Peer Benchmarking Forum for OEM Leaders 

MAPconnected announces the launch of the Purchasing & Cost Sharing Xchange Group, an exclusive executive peer benchmarking forum designed for senior OEM leaders responsible for purchasing, supplier negotiations, cost recovery, and cost-sharing governance. 

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MAPconnected Launches Financial Products & Insurance Xchange Group and Announces February 19 Executive Benchmarking Virtual Session 

MAPconnected invites you to join the Financial Products & Insurance Xchange Group, an OEM-exclusive executive benchmarking forum for leaders responsible for financial products, insurance, extended service contracts, and enterprise risk. The group provides a trusted, closed-door environment for senior executives to benchmark performance, exchange best practices, and collaborate on shared challenges related to financial product structure, risk management, and customer loyalty. 

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