Category Archives: Appliance & Electronics

ServicePower Expands Mobile Field Service Management Solution with AI-Powered Visual Intelligence for Field Service Workers

Enhanced mobile field service solution brings real-time AI analysis to the point of work and connects visual intelligence across the ServicePower ecosystem to help reduce rework and accelerate close-out

McLean, Va. — September 15, 2026 — ServicePower, a leading provider of AI-powered field service management solutions, today announced a major enhancement to ServicePower Mobile , bringing AI-powered visual intelligence directly to field service workers.

The enhanced solution combines ServicePower Mobile with ServicePower Vision AI, giving technicians real-time image analysis within their field workflow. For critical infrastructure organizations — including fiber-to-the-home networks, connectivity supporting AI data centers, and advanced metering and electrification initiatives — it is designed to help identify quality issues earlier, reduce unnecessary return visits, and move completed work toward approval faster.

Vision AI analyzes images at the point of capture and provides immediate feedback against defined quality standards, including where connectivity may be limited or unavailable.

Read Full Article: https://www.servicepower.com/blog/servicepower-expands-mobile-field-service-management-solution-with-ai-powered-visual-intelligence-for-field-service-workers

40+ Extended Warranty & Service Contract Leaders Unveil Customer Service, Product, Marketing &Technology Innovations to Boost Sales, Retention and Margins

Get competitive insights on how to drive growth and deliver greater value in warranty and service contract programs through technology and AI, innovative products, smarter customer service, and strategic marketing and sales. And get the most recent regulatory updates to ensure compliance and reduce risk.

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The Subscription Shift: Why Monthly Service Contract Programs Are Going Mainstream

This is a follow-up to an article written by Mike Frosch 2 years ago and reflects further advancements in the subscription space

For decades, the service contract industry has run on a single financial architecture: a single-pay multi-year premium, typically sold at the point of the product purchase. Depending on the product, this may be rolled into the loan and paid off over an extended period.

That model is now being challenged from every direction—by OEMs, direct-to-consumer marketers, Insurtech companies, and increasingly by consumers themselves, conditioned by a decade of streaming, software, and fitness subscriptions to expect “pay as you go” access rather than long-term ownership. What started as a niche billing option is becoming a structural shift across the protection products landscape.

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Right to Repair Legislation

A white paper from Meramec Secure® related to the national landscape on Right to Repair Legislation at the state level.

Right-to-repair legislation has emerged as a significant development in U.S. product regulation, consumer protection, and post-sale service markets. As of mid-2026, eight states have enacted broad consumer-electronics right-to-repair laws, with effective dates in effect or firmly scheduled: New York, California, Minnesota, Oregon, Colorado, Washington, Connecticut, and Texas. In parallel, other states have adopted narrower statutes addressing motor vehicles, agricultural equipment, and wheelchairs, while all fifty states have at least considered some form of right-to-repair proposal.

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Extended Warranty & Service Contract Industry Leaders to Gather in Chicago for Premier Innovations Conference

17th Annual Extended Warranty & Service Contract Innovations Conference Scheduled for October 7-9, 2026, at The Drake Hotel, Chicago

As AI, increasing consumer expectations, and evolving business models redefine the warranty and service contract marketplace, leaders from across the automotive, consumer electronics, home, appliance, retail, financial services, legal, and technology sectors will gather October 7-9, 2026, at The Drake Hotel in Chicago for the 17th Annual Extended Warranty & Service Contract Innovations Conference.  www.warrantyinnovations.com 

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The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods,  www.globalwarrantyinnovations.com scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience powerful networking during a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.

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Florida Service Contract Statutes and Auto‑Renewal

For service contract sellers and providers in Florida, it is important to review Section 501.165 of the Florida Statutes if you offer programs that automatically renew consumer service contracts.

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What are the Three Viable Options for an OEM or Retailer Service Contract Program

For a new program, there are three basic options for structure and approach. Each option includes many details, and this summary provides a high-level overview of those options.

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Industry Leader Joins mSupply as Vice President of Merchandising

St. Louis, MO (February 25, 2026) — mSupply, a leading North American distributor of appliance, HVAC and plumbing parts and equipment, announced today that Jeff Burwell has joined the company as its first Vice President of Merchandising.

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2026 Guide: Comprehensive Insurance Solutions for Guarantees, Warranties, and other Specialty Insurance Programs

Originally Published: February 17, 2026

Executive Summary

Meramec Secure® provides end-to-end insurance solutions that help companies find the right insurance products, structure compliant programs, and deliver absolute protection to end clients. With over 25 years of industry expertise, we guide retailers, manufacturers, InsurTech companies, FinTech platforms, and service providers through the complete lifecycle of insurance-backed guarantee and warranty programs—from initial assessment to implementation and ongoing client protection.

The Meramec Secure® Advantage

In today’s competitive marketplace, companies make bold promises through warranties, guarantees, and service level agreements. However, sophisticated clients want to know: “Who backs these promises?” The market is littered with companies that offered incredible guarantees but went out of business, leaving customers without recourse. Meramec Secure® provides the answer. Our platform enables companies to differentiate themselves by demonstrating real financial backing for their commitments, building customer confidence, and gaining a competitive advantage.

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