Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience powerful networking during a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.
At a time when connected devices are generating unprecedented streams of diagnostic data, parts inflation continues to pressure margins, regulatory and compliance challenges get tougher, and customers expect Amazon-level speed in claims resolution, this event tackles the realities head-on. From embedded protection at the point of sale to subscription-based service models, AI-powered claims triage, and the growing role of TPAs in scaling programs globally, the agenda zeroes in on the forces redefining profitability and customer loyalty across vehicle, home, smart product, and consumer goods sectors.
The information-packed program features in-depth Case Studies – in 2 deep-dive concurrent tracks — presented by executives from leading OEMs and TPAs who will pull back the curtain on real-world strategies addressing today’s toughest warranty and service contract challenges. From navigating operational complexity and regulatory shifts to capitalizing on emerging revenue streams and digital transformation, these candid discussions deliver practical, boardroom-ready insights executives can immediately apply within their own organizations.
Register Today! Use promo code WN300 for $300 off the registration price at www.globalwarrantyinnovations.com
Here’s just a few event highlights:
Increasing Extended Warranty Sales through Brand Linkage
Keith Cook
Director – Subaru Added Security
Subaru
Donald Berry
VP, Insurance – International Operations
GM Financial
Gregory Myers
Executive Manager Director
Brown & Brown
Using AI and Automation Without Losing the Human Touch: Daily Workflows, Operations, and Customer Experience
Matthew Jackson
Manager – Product and Pricing
Hendrick Autoguard & NationsGuard
Legislative and Regulatory Updates and Trends Impacting Vehicle Service Contracts & Consumer Goods
Travis Moore
General Counsel
Service Contract Industry Council (SCIC)
How LG is Redefining the Customer Journey with Rapid RTAT (repair turnaround time), First-Time Repair Accuracy, and the Power of ThinkQ
Heather Hallett
National Accounts Manager / Extended Services
LG Electronics Alabama, Inc.
Vivint’s Protection Plan Strategy: Solving Customer Pain Points & Driving Portfolio Performance
Sal Ingraffia
Sr. Director, Pricing & Protection Plans
Vivint, an NRG company
Extended Warranty for Wearables: The Playbook for Launch, Scale, and Leadership Alignment
Lari Stone
Product Manager, Meta Warranty Plus
Meta
INDUSTRY-SPECIFIC NEWS FLASH SERIES
Eric Arnum
Publisher
Warranty Week
INDUSTRY-SPECIFIC ROUNDTABLE DISCUSSION GROUPS
Group Leaders
Mobile/Electronics:
Lari Stone
Product Manager, Meta Warranty Plus
Meta
Vehicle:
Jennifer M. Jackson
Sr. Manager, VPP Sales & Service Performance
Toyota Financial Services
Home/Appliance:
Angie Breedlove
Executive Director
Women of Warranty
And much more!
Register Today! Use promo code WN300 for $300 off the registration price at www.globalwarrantyinnovations.com
PS. Join us for the special pre-conference workshop: Warranty & Service Contracts 101: A Practical, Role-Based Primer for Navigating Extended Warranties & Service Contracts. Send your whole team – Call for discounts: 1-561-674-0082.