Warranty & Service Contract Leaders Gear Up for a High-Energy, Insight-Packed Event Featuring OEM Case Studies, Industry News Flash Series & Interactive Roundtables

Orlando, FL — Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.

At a time when connected devices are generating unprecedented streams of diagnostic data, parts inflation continues to pressure margins, regulatory and compliance challenges get tougher, and customers expect Amazon-level speed in claims resolution, this event tackles the realities head-on. From embedded protection at the point of sale to subscription-based service models, AI-powered claims triage, and the growing role of TPAs in scaling programs globally, the agenda zeroes in on the forces redefining profitability and customer loyalty across vehicle, home, smart product, and consumer goods sectors.

The information-packed program features in-depth Case Studies – in 2 deep-dive concurrent tracks — presented by executives from leading OEMs and TPAs who will pull back the curtain on real-world strategies addressing today’s toughest warranty and service contract challenges. From navigating operational complexity and regulatory shifts to capitalizing on emerging revenue streams and digital transformation, these candid discussions deliver practical, boardroom-ready insights executives can immediately apply within their own organizations.

For more information, including registration details, please visit www.globalwarrantyinnovations.com. Use promotion code WN300 for $300 off the registration price!

Here’s just a few event highlights:

Increasing Extended Warranty Sales through Brand Linkage

Keith Cook
Director – Subaru Added Security
Subaru

Donald Berry
VP, Insurance – International Operations
GM Financial

Gregory Myers
Executive Manager Director
Brown & Brown

Using AI and Automation Without Losing the Human Touch: Daily Workflows, Operations, and Customer Experience

Matthew Jackson
Manager – Product and Pricing
Hendrick Autoguard & NationsGuard

Legislative and Regulatory Updates and Trends Impacting Vehicle Service Contracts & Consumer Goods

Travis Moore
General Counsel
Service Contract Industry Council (SCIC)

How LG is Redefining the Customer Journey with Rapid RTAT (repair turnaround time), First-Time Repair Accuracy, and the Power of ThinkQ

Heather Hallett
National Accounts Manager / Extended Services
LG Electronics Alabama, Inc.

Vivint’s Protection Plan Strategy: Solving Customer Pain Points & Driving Portfolio Performance

Sal Ingraffia
Sr. Director, Pricing & Protection Plans
Vivint, an NRG company

Extended Warranty for Wearables: The Playbook for Launch, Scale, and Leadership Alignment

Lari Stone
Product Manager, Meta Warranty Plus
Meta

INDUSTRY-SPECIFIC NEWS FLASH SERIES

Eric Arnum
Publisher
Warranty Week

INDUSTRY-SPECIFIC ROUNDTABLE DISCUSSION GROUPS

Group Leaders:

Lari Stone
Product Manager, Meta Warranty Plus
Meta

Jennifer M. Jackson
Sr. Manager, VPP Sales & Service Performance
Toyota Financial Services

And much more!

For more information, please contact roz@strategicsolutionsnet.com