Author Archives: Editor

Marcone Unifies Nationwide Technician Training

Program designed to boost industry expertise through shared standards

St. Louis, MO. (August 27, 2024) – Marcone announced its nationwide fall training program for technicians who rely on the distributor for equipment, repair parts and solutions in the appliance, HVAC, commercial kitchen, plumbing and pool/spa industries.

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Vehicle Service & Warranty Lifecycle Summit Series Brings Together Leaders in Aftersales, Aftercare Services & Warranty on October 22-24  

MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers, by delivering high-quality products and exceptional warranty aftercare services

— Jose Clemente, Warranty Performance Manager – General Motors 

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Ohio AG Yost Sues NY-based Home Warranty Company, Alleging Deceptive Business Practices

Ohio Attorney General Dave Yost is suing First Premier Home Warranty and its owner, alleging that the New York-based company’s deceptive business practices have harmed Ohio consumers.

Full Article: https://www.ohioattorneygeneral.gov/Media/News-Releases/August-2024/AG-Yost-Sues-NY-based-Home-Warranty-Company-Allegi

FTC Lawsuit Claims Deceptive Sales Practices and Discrimination at David McDavid Honda of Irving

David McDavid Honda of Irving, a dealership under the umbrella of Asbury Automotive Group, is at the center of a Federal Trade Commission (FTC) lawsuit alleging deceptive sales practices and discrimination.

Full Article: https://www.irvingweekly.com/s/8535/FTC-Lawsuit-Claims-Deceptive-Sales-Practices-and-Discrimination-at-David-McDavid-Honda-of-Irving.php

Florida CFO Jimmy Patronis announces investigation into CarShield for deceptive sales practices

Jimmy Patronis announced an investigation by the Florida Department of Financial Services’ Division of Agent and Agency Services into nationwide vehicle service contract company CarShield for deceptive sales practices in Florida.

Full Article: https://www.mysuncoast.com/2024/08/21/cfo-jimmy-patronis-announces-investigation-into-carshield-deceptive-sales-practices/

New Hampshire Insurance Department Announces Passage of SB515: Enhanced Consumer Guarantee Contracts

The New Hampshire Insurance Department announced the passage and signing into law of SB515, legislation designed to enhance consumer protection through revised requirements for consumer guarantee contracts.

Full Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-passage-sb515-enhanced-consumer

Ironwood Warranty Group Adds HeadStart Warranty to Client Roster

FOR IMMEDIATE RELEASE
August 8, 2024

LOUISVILLE, KY — Ironwood Warranty Group (IWG) is pleased to announce that HeadStart Warranty Group, a national warranty provider focused on home protection programs for consumers, has joined its growing list of clients. Ironwood Warranty Group will provide HeadStart with insurance and regulatory support that will enable them to expand their footprint to sell and market their warranty programs nationwide. Ironwood Warranty Group’s subsidiary, National Service Alliance (NSA), will provide Headstart with access to NSA’s proprietary integrated tech platform, IRIS. Connected to NSA’s national home service network, IRIS gives Headstart access to real-time data and tools to more easily and efficiently administer their home warranty programs.

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Ironwood Warranty Group Adds Guard Home Warranty to Client Roster

FOR IMMEDIATE RELEASE
August 8, 2024

LOUISVILLE, KY — Ironwood Warranty Group has added Guard Home Warranty to its growing list of clients. Guard is a home warranty business with a focus on making the customer’s experience as painless as possible, protecting families from untimely and expensive repair or replacement costs to essential appliances and mechanical systems including HVAC repairs, appliance replacement, electrical issues and much more. Ironwood Warranty Group is providing insurance backed warranty and obligor support services, and the expertise to develop and gain approval of customized customer terms that allow homeowners to select the repair service they wish to use. 

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