Are you alone battling with incorrect use of fault or condition codes?
Find out now by taking this 14-question survey which has been commissioned for a MAPconnected member company to help them obtain feedback on how other companies are:
- Equipping Dealership personnel to provide correct defect code
- Reducing incorrect claim coding with Authorized Service Providers
- Simplifying the defect code selection process for technicians / warranty personnel
All companies that participate will receive the overall results!
For details: https://www.mapconnected.com/fault-or-condition-codes-start-your-year-off-smarter-by-getting-mapconnected/
February 15 Round Robin: Good Versus Bad Claims Quality Scoring (3 – 4 pm ET)
March 21 Round Robin: Turning Warranty Data Into a Continuous Improvement Tool (3 – 4 pm ET)
April 19 Webinar: Warranty Costs Related To Serviceable and Non-Serviceable Electric Vehicle Battery Packs (11 – 12 pm ET)
October 24-25 OnSite: Vehicle Service & Warranty Lifecycle Summit (3rd annual) Oct 24 – 25 at the Henry Hotel, Dearborn MI
For more information or to register: https://www.mapconnected.com/2023-upcoming-events/
Partnership bolsters Assurant’s ability to offer products like Assurant EV One Protection℠ by combining real-time battery and actuarial data with enhanced modeling and AI
Full release: https://www.yahoo.com/now/assurant-partners-altelium-advance-battery-133000333.html
OnPoint Warranty Solutions Announces Strategic Investment from Waterfall Asset Management and Atalaya Capital Management and Simultaneous Acquisition of Guardian Protection Products.
Full release: https://www.prweb.com/releases/2023/1/prweb19127272.htm
WICHITA, Kansas – Assistant District Attorney Jason Roach is sounding the alarm on a scam going around Wichita and says this one might be hard to spot even for a trained eye.
Roach says the scammers take time to do research and write the home warranty renewal letters with information specific only to you.
Full Article: https://www.kake.com/story/48266857/national-home-warranty-scam-hits-wichita-da-warns-it-seems-very-real
Comprehensive Press Release from Nevada related to Service Contracts
Read Full Release
Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.
- The role of software applications in selling extended warranties and service contracts
- Servitization and how technology can optimize the customer experience
- How the right sales and marketing strategies can increase revenue growth
Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/
Ohio Attorney General Dave Yost announced he is suing a phony home warranty company and its administrator for misrepresentation and immoral business practices.
Full Article: https://www.whio.com/news/local/ohio-ag-sues-fake-home-warranty-company-after-more-than-1200-consumers-complaints/RWH6T3LZ4RBDJAYKVJUYTHRRII/
Turnkey technology delivery platform helps clients meet customers where they are
Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.
Full Release: https://www.assurant.com/newsroom-detail/NewsReleases/2022/December/assurant-product-experience-exchange
APCO Holdings, LLC, a leading provider and administrator of automotive Finance & Insurance products and home to the EasyCare and GWC Warranty brands, has acquired National Auto Care.
Full Release: https://apcoholdings.com/press-room/apco-holdings-llc-acquires-national-auto-care-creating-nationwide-fi-force/