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Bruviti’s New SmartService Pack Reduces Service Costs for Home and Extended Warranty Companies

November 17, 2020

Latest AI-powered predictive service application is optimized for the needs of extended warranty companies, home warranty companies and their service contractor networks looking to improve the service experience for the consumer while reducing service costs

CAMPBELL, Calif. —November 17, 2020— Bruviti, a provider of AI-driven predictive analytics applications for manufacturers of appliances and commercial equipment, announced the availability of the Bruviti SmartService Pack for Home Appliances. This new offering synthesizes Bruviti’s extensive home appliance diagnostic and repair knowledge into a comprehensive AI-powered application that enables service contract providers such as extended warranty companies and home warranty companies to quickly diagnose and fix home appliances while reducing costs.

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Personal Safeguards Group, LLC (PSG) Supports Creation of a New Furniture Service Contract Program

PSG provided support in every step of creating a new service contract program in North America including:

  • Program Design
  • Claims Administration
  • Regulatory and Compliance
  • Sourcing an Admitted Carrier

The PSG process is designed to support Independent Providers, Original Equipment Manufacturers (OEM) and Retailers. OEMs and Retailers can in-source or outsource individual elements of their program for their Service Contract Program allowing individual structures to address revenue recognition issues, customer experience & lifetime value and overall program design and development.

Contact Personal Safeguards Group for more information.

AmTrust and Servify Announce Partnership for Device Protection Programs

Companies Partner to Offer A Program Scalable to Millions of Users and Devices

NEW YORK and SEATTLE, November 11, 2020– AmTrust Financial Services, Inc., a leading underwriter of extended service, accidental damage, and loss/theft plans in the consumer technology industry, and Servify, a device lifecycle management company, today announced a partnership to provide Device Protection Programs for Retailers, Carriers and Original Equipment Manufacturers (OEMs).

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PCMI Webinar – Notification Center Module

Highlight of the features of PCMI’s Notification Center Module – a customizable communication tool. Guest Steve Hendrick from BerkOne joins the discussion to give his experience integrating with PCMI.

We will cover:

✔️ Flexible communication with agents, dealers, sales managers, and customers
✔️ Creating email, text, and letter templates that are automatically merged
✔️ Setting notification triggers based on the receiver’s needs and preferences

Webinar Registration:

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PCMI Webinar – Consumer Warranty Administration

November 5th @ 11AM CT, with OnPoint’s Rob Christian

Join us as we run through the Consumer extended warranty functionalities of PCRS, with guest Rob Christian detailing OnPoint’s experience switching to PCMI. We’ll be discussing:

✔️ PaaS and integration support
✔️ Administration functionality
✔️ Quickly launching new programs


National Auto Care Acquires Coffeen Management Company

(PONTE VEDRA BEACH, Florida, October 2020) – Tony Wanderon, CEO of National Auto Care, and Henry Coffeen, the founder of Coffeen Management Company today announced that National Auto Care has acquired Coffeen Management Company (CMC).

CMC is an independent automotive finance & insurance agency based in Texas that has successfully driven profits and provided expert assistance for dealer performance since its founding in 1987.

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National Auto Care Acquires Assurance Marketing, Inc.

(PONTE VEDRA BEACH, Florida, October 2020) – Tony Wanderon, CEO of National Auto Care, and Danny and Cory Baze, the principals of Assurance Marketing, Inc., today announced that National Auto Care has acquired Assurance Marketing, Inc. (AMI).

AMI is an independent automotive finance & insurance agency based in Oklahoma that has provided quality finance and insurance products, services, and training to automobile dealers for 30 years.

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Kingsway to Expand Portfolio of Warranty Holdings with Acquisition of PWI Holdings, Inc.

Subsidiaries include Preferred Warranties, Inc., Superior Warranties, Inc., Preferred Warranties of Florida, Inc., and Preferred Nationwide Reinsurance Company, Ltd.

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Unlicensed ‘Vehicle Service Contract’ Business Ordered to Cease and Desist

California Department of Insurance Investigates VSC Company

The Insurance Commissioner’s office is still investigating, but so far 1,044 Californians were found to have paid a total of $2.3 million in extended vehicle repair contracts that were sold outside the state’s insurance rules. Seven people in Santa Barbara County were on Commissioner Ricardo Lara’s list as having bought the policies, which ranged in price from $1,300 to $2,600.

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