Author Archives: Editor

AM Best Affirms Credit Ratings of Fortegra Financial Corporation’s Insurance Subsidiaries

AM Best has affirmed the Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a-” of the U.S.-based operating subsidiaries of Fortegra Financial Corporation (Fortegra) (headquartered in Jacksonville, FL). 

Full Release: https://www.businesswire.com/news/home/20200916005931/en/AM-Best-Affirms-Credit-Ratings-of-Fortegra-Financial-Corporation%E2%80%99s-Insurance-Subsidiaries

Automating GAP Claims Webinar with PCMI Corporation

Sep 24, 2020 11:00 AM in Central Time

Guest speaker Lori Arce joins us to share JM&A Group‘s experience as an Innovation Partner implementing our new GAP Claim Consumer and Lender Portal. Register to learn about this powerful add-on as we run through its exciting features, including:

✔️ Consumer self-registration
✔️ 24/7 claim initiation
✔️ Mobile document upload
✔️ Automatic claim status updates

Registration and more information: https://us02web.zoom.us/webinar/register/4015997512568/WN_8redCa0YSHuzNEL54RtUng

Clyde Named BigCommerce Elite Partner

Clyde, the extended warranty platform that helps retailers drive revenue and customer loyalty with product protection, today announced that it has been named an Elite partner of BigCommerce.

Full Release: https://www.businesswire.com/news/home/20200908005015/en/

How AI Technology can enhance Customer Service for Home Appliance Equipment

WEBINAR

Time : Sep 15, 2020 | 11:00 AM (PST)

The service management industry is driven by the relentless pursuit of efficiency and automation. As service organizations look to AI and machine-learning technology to assist their field technicians, contact center technicians, and customers, they are confronted with a wide array of questions such as application integration, data integration, and AI training…

CLICK FOR MORE INFORMATION OR TO REGISTER

Winners of 2020 Dealers’ Choice Awards Announced

For 16 years, the program has recognized the industry’s best vendors, suppliers, and finance partners.

Source: https://www.autodealertodaymagazine.com/362669/winners-of-2020-dealers-choice-awards-announced

The winners of the 2020 Dealers’ Choice Awards are:

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Department of Financial Services announces settlement with mobile insurance provider

Superintendent of Financial Services Linda Lacewell announced on August 20 that The Signal, LP, an Assurant Company, has been fined $2.8 million following inadequate consumer disclosures.

Full Article: https://www.informnny.com/top-stories/department-of-financial-services-announces-settlement-with-mobile-insurance-provider/

WEBINAR RECORDING | RETHINKING THE LOSS DATA EQUATION: MAKE BETTER DECISIONS FASTER AND INCREASE PROFITABILITY

Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation

Video

Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:

• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings

Speakers: 

Sean Hicks, CEO, NewLeaf Service Contracts Inc

Matt Wrobel, Sales Director – Field Service Management, CSG

Mark Seaman, Data Scientist, CSG

Clyde Launches Claims Administration and Partners with Asurion to Deliver Instant, Easy, Scalable Protection Plan Programs

Full Release: https://www.businesswire.com/news/home/20200810005038/en/Clyde-Launches-Claims-Administration-Partners-Asurion-Deliver

ServicePower Builds Momentum in the Insurance Industry

Leading Field Service Management Company Grows Insurance Customer Base and Partners with Top Core Insurance Platforms to Improve Customer Loyalty and Adjuster Efficiency

ServicePower, a leading field service management software company focused on transforming service experiences, today announced significant growth in the insurance industry through new customers and leading core platform partnerships.

Full Release: https://www.servicepower.com/blog/servicepower-builds-momentum-in-the-insurance-industry