Category Archives: Home Warranty

HomeServe Launches Telefix, A Remote Home Repair Assistance Service

Homeowners sheltering in Place to Receive Free Repair Consultations during COVID-19 Crisis

HomeServe USA (HomeServe), a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help homeowners solve common home repairs without stepping foot into the home. Through Telefix, users can save some money during these challenging times with free remote DIY guidance from experts in the plumbing, electrical and HVAC trades. If a repair cannot be made remotely, users will have the option of on-site repairs by licensed technicians.

Full Release: https://www.businesswire.com/news/home/20200428005853/en/

National Advertising Division Recommends Choice Home Warranty Modify, Discontinue Certain Claims for its Home Warranty Service Plans; Advertiser to Appeal

The National Advertising Division (NAD) has recommended that Choice Home Warranty modify or discontinue certain claims regarding its home warranty service plans. 

Full Article: https://finance.yahoo.com/news/national-advertising-division-recommends-choice-165100409.html

Popular home warranty company now has over 5,000 complaints

Consumers claim Choice Home failed to cover breakdowns

Article: https://www.wcpo.com/money/consumer/dont-waste-your-money/popular-home-warranty-company-now-has-over-5-000-complaints

Personal Safeguards Group Releases 2020 Service Contract Industry Projections

UPDATE: The shutdown driven by the CoronaVirus will greatly impact every category in 2020. This should be viewed as a run rate prior to the shutdown.

For 2020 Personal Safeguards Group projects over $61b at retail for consumer related service contracts.

Automotive continues to lead the industry in terms of gross revenue with 2020 projected at over $33b for Vehicle Service Contracts and over $6.4b for Ancillary products.

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Frontdoor Acquires Streem, a Leader in Advanced Technology to Transform the Service Experience

Move Accelerates Frontdoor’s Journey to Connect Customers and Home Services Professionals, Expand Revenue Opportunities and Improve Productivity

Release: https://www.businesswire.com/news/home/20191205005459/en/Frontdoor-Acquires-Streem-Leader-Advanced-Technology-Transform

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HomeServe Acquires ServLine

HomeServe USA, a leading provider of home repair solutions serving more than 4.2 million customers across the US and Canada, will acquire Chattanooga, Tennessee-based Sunbelt Group’s ServLine business division (https://www.servline.com/), a National Rural Water Association (NRWA) affinity partner.

Full Release: https://www.businesswire.com/news/home/20191202005287/en/HomeServe-Acquires-ServLine

Building on Years of Exponential Growth, National Home Service Pioneer Announces New Brand Identity as Cinch Home Services

With 40 years of experience as Cross Country Home Services, Cinch is the latest progression of the award-winning and expanding home services company

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Executive Producer and Host Mike Rowe Teams Up With HomeServe

HomeServe USA today announced its new partnership with celebrated host, executive producer, and best-selling author Mike Rowe, best known as the creator and host of the hit TV series Dirty Jobs

Full Release: https://finance.yahoo.com/news/executive-producer-host-mike-rowe-141100347.html

Generali US Branch launches specialty insurance division – begins offering warranty services worldwide

Company adds warranty services to robust list of offerings, will provide added protection to customers globally

New York, September 18, 2019: Generali US Branch, the US arm of Generali Group, a
leading insurance and financial services group with more than €500 billion in assets today announced the launch of their new Specialty Insurance Division which will focus on providing comprehensive warranty services and solutions.

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