The settlement was related to misrepresenting its “expedited services” policy.
HomeServe Japan Corporation, a joint venture between HomeServe plc and Mitsubishi Corporation, has signed a utility partnership with Tohoku Electric Power.
Centricity announces its new business and product line, TendTM, bringing homeowners a modern way to obtain comprehensive home and electronics warranty coverage.
Full Release: https://www.globenewswire.com/news-release/2021/02/10/2172975/0/en/National-Home-Warranty-Day-Witnesses-Launch-of-Tend-The-New-Modern-Approach-in-Delivering-Customer-Choice-and-Experience.html
Partnership offers expanded service and protection for real estate professionals and customers
Boca Raton, FL (Jan. 13, 2021) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, announced a new service provider relationship with The Keyes Company of South Florida. Through this new partnership, Cinch offers Keyes Company customers a trusted, reliable and affordable source of coverage for major home systems and appliances when buying and selling real estate.Continue reading
Offering provides unique North American insurance and obligor solutions including custom underwriting, data analytics and full compliance support
Arch Insurance today announced its entry into the Consumer Product and Home Warranty markets. With this offering, Arch will focus on its “underwriting only” partnership approach for original equipment manufacturers (OEM), third party administrators, obligors and insurtechs by providing underwriting, compliance, data analytics and nationwide obligor access.
Time : Dec 17, 2020 | 11:00 AM (PST)
We’ve all been there. It’s never fun.
The call center scheduled a repair call and you’re onsite to fix the problem. You arrived a bit late because the previous call ran long. Now you’ve got to tell the customer that you can’t fix the unit today because you don’t have the right part.
It doesn’t have to be this way. The latest AI tech from Bruviti works hand-in-hand with contact center agent to figure out what’s causing the unit to fail, and then ensures the correct parts are on the truck that gets rolled to the customer site.
In this webinar, Bruviti’s team will map out the design and implementation of a parts prediction system within the service center. We will cover:
- How a part predictions model is created
- Using a problem description to predict which parts are needed
- Integration with an equipment BOM and other internal data sources
You’ll leave the webinar with a plan for how to integrate this technology into your service center, and you’ll be better armed to determine how you’ll reduce costs and boost customer sat in 2021.
Cinch home protection plans will be the first non-insurance product offered via GloveBox’s mobile and web application
Boca Raton, FL (Dec. 3, 2020) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, has partnered with GloveBox, an insurance technology that allows policyholders to manage all of their insurance in a single, centralized digital platform. As leaders in providing digital solutions, both Cinch and GloveBox are excited to advance their shared mission of simplifying home management for consumers nationwide.Continue reading
November 17, 2020
Latest AI-powered predictive service application is optimized for the needs of extended warranty companies, home warranty companies and their service contractor networks looking to improve the service experience for the consumer while reducing service costs
CAMPBELL, Calif. —November 17, 2020— Bruviti, a provider of AI-driven predictive analytics applications for manufacturers of appliances and commercial equipment, announced the availability of the Bruviti SmartService Pack for Home Appliances. This new offering synthesizes Bruviti’s extensive home appliance diagnostic and repair knowledge into a comprehensive AI-powered application that enables service contract providers such as extended warranty companies and home warranty companies to quickly diagnose and fix home appliances while reducing costs.Continue reading
Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
Sean Hicks, CEO, NewLeaf Service Contracts Inc
Matt Wrobel, Sales Director – Field Service Management, CSG
Mark Seaman, Data Scientist, CSG