Category Archives: Home Warranty

home real estate

Cinch® Home Services Partners With Kiwi Energy To Deliver Protection, Value And Savings To New York Residential Customers

Cinch Home Services (Cinch) has partnered with Kiwi Energy to offer home protection plan coverage for residential customers across New York state.

Full Release: https://www.prnewswire.com/news-releases/cinch-home-services-partners-with-kiwi-energy-to-deliver-protection-value-and-savings-to-new-york-residential-customers-301246076.html

Arizona AG’s Office reaches $1.75M settlement with Landmark Home Warranty

The settlement was related to misrepresenting its “expedited services” policy.

Full Article: https://ktar.com/story/4132538/arizona-ags-office-reaches-1-75m-settlement-with-warranty-company/

home real estate

HomeServe Announces Significant New Partnership in Japan

HomeServe Japan Corporation, a joint venture between HomeServe plc and Mitsubishi Corporation, has signed a utility partnership with Tohoku Electric Power.

Full Release: https://www.businesswire.com/news/home/20210308005031/en/HomeServe-Announces-Significant-New-Partnership-in-Japan

home real estate

National Home Warranty Day Witnesses Launch of Tend, The New Modern Approach in Delivering Customer Choice and Experience

Centricity announces its new business and product line, TendTM, bringing homeowners a modern way to obtain comprehensive home and electronics warranty coverage.

Full Release: https://www.globenewswire.com/news-release/2021/02/10/2172975/0/en/National-Home-Warranty-Day-Witnesses-Launch-of-Tend-The-New-Modern-Approach-in-Delivering-Customer-Choice-and-Experience.html

home real estate

Cinch® Home Services announces partnership with The Keyes Company of South Florida

Partnership offers expanded service and protection for real estate professionals and customers

Boca Raton, FL (Jan. 13, 2021) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, announced a new service provider relationship with The Keyes Company of South Florida. Through this new partnership, Cinch offers Keyes Company customers a trusted, reliable and affordable source of coverage for major home systems and appliances when buying and selling real estate. 

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Arch Insurance Announces Entry Into Consumer Product and Home Warranty Markets

Offering provides unique North American insurance and obligor solutions including custom underwriting, data analytics and full compliance support

Arch Insurance today announced its entry into the Consumer Product and Home Warranty markets. With this offering, Arch will focus on its “underwriting only” partnership approach for original equipment manufacturers (OEM), third party administrators, obligors and insurtechs by providing underwriting, compliance, data analytics and nationwide obligor access.

Full Release: https://www.businesswire.com/news/home/20210107005525/en/Arch-Insurance-Announces-Entry-Into-Consumer-Product-and-Home-Warranty-Markets

Upcoming Webinar – How accurate parts prediction transforms the service center

Time : Dec 17, 2020 | 11:00 AM (PST)

REGISTER TODAY

We’ve all been there. It’s never fun.

The call center scheduled a repair call and you’re onsite to fix the problem. You arrived a bit late because the previous call ran long. Now you’ve got to tell the customer that you can’t fix the unit today because you don’t have the right part.

It doesn’t have to be this way. The latest AI tech from Bruviti works hand-in-hand with contact center agent to figure out what’s causing the unit to fail, and then ensures the correct parts are on the truck that gets rolled to the customer site.

In this webinar, Bruviti’s team will map out the design and implementation of a parts prediction system within the service center. We will cover:

  • How a part predictions model is created
  • Using a problem description to predict which parts are needed
  • Integration with an equipment BOM and other internal data sources

You’ll leave the webinar with a plan for how to integrate this technology into your service center, and you’ll be better armed to determine how you’ll reduce costs and boost customer sat in 2021.

CINCH® HOME SERVICES ANNOUNCES PARTNERSHIP WITH INSURANCE TECHNOLOGY STARTUP GLOVEBOX

Cinch home protection plans will be the first non-insurance product offered via GloveBox’s mobile and web application

Boca Raton, FL (Dec. 3, 2020) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, has partnered with GloveBox, an insurance technology that allows policyholders to manage all of their insurance in a single, centralized digital platform. As leaders in providing digital solutions, both Cinch and GloveBox are excited to advance their shared mission of simplifying home management for consumers nationwide.

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home real estate

Bruviti’s New SmartService Pack Reduces Service Costs for Home and Extended Warranty Companies

November 17, 2020

Latest AI-powered predictive service application is optimized for the needs of extended warranty companies, home warranty companies and their service contractor networks looking to improve the service experience for the consumer while reducing service costs

CAMPBELL, Calif. —November 17, 2020— Bruviti, a provider of AI-driven predictive analytics applications for manufacturers of appliances and commercial equipment, announced the availability of the Bruviti SmartService Pack for Home Appliances. This new offering synthesizes Bruviti’s extensive home appliance diagnostic and repair knowledge into a comprehensive AI-powered application that enables service contract providers such as extended warranty companies and home warranty companies to quickly diagnose and fix home appliances while reducing costs.

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WEBINAR RECORDING | RETHINKING THE LOSS DATA EQUATION: MAKE BETTER DECISIONS FASTER AND INCREASE PROFITABILITY

Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation

Video

Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:

• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings

Speakers: 

Sean Hicks, CEO, NewLeaf Service Contracts Inc

Matt Wrobel, Sales Director – Field Service Management, CSG

Mark Seaman, Data Scientist, CSG