250+ Warranty Executives Already Registered
The only event where innovation meets impact in extended warranties and service contracts. Whether you are focused on vehicles, homes, appliances, electronics, mobile, or other specialty markets, this is where leaders gather to share the strategies that future-proof products and services. Meet 250+ executives to learn who’s doing what and how!
Continue reading
The 16th Annual Extended Warranty & Service Contract Innovations Conference https://www.warrantyinnovations.com/ returns to Chicago, hosted at the legendary Drake Hotel on October 27-28, 2025.
Continue reading
August 15th, 2025 – PROTECTALLTM, a trusted leader in premium protection solutions,
proudly announces the promotion of Chris Penn to the position of President.
In his new role, Penn will assist with guiding the company’s strategic direction and market expansion, building on PROTECTALL’s reputation for exceptional customer service and cutting-edge product offerings. He will continue to focus on strengthening partnerships with retailers, expanding product innovation, and delivering value to customers globally.
Continue reading
Arizona’s Department of Insurance and Financial Institutions recently issued a Bulletin to address unpermitted entities that appear to be engaging in conduct that may require a permit issued by the Department under Arizona law. This Bulletin is intended to guide insurers on complying with Arizona Service Contract regulations.
The Department emphasizes that entities offering service contracts must obtain a service company permit.
The Department has observed a number of insurance contracts that include coverages for individual consumer products that meet the definition of a service contract under Arizona law. See A.R.S. § 20-1095(7). The coverages are being provided by insurers that have not obtained the required permit to offer service contracts. See A.R.S. § 20-1095.01.
Full Bulletin: https://difi.az.gov/sites/default/files/RegulatoryBulletin2025-03_ServiceContracts.pdf
Effective July 27, 2025, Washington State will allow service contract providers to use multiple reimbursement insurance policies (CLIP) as forms of indemnity.
Service contractor providers may now use more than one reimbursement insurance policy (CLIP) as a form of indemnity. A service contract must be insured by only one CLIP. You can’t insure the same service contract on more than one CLIP; however, you can use multiple CLIPs to cover the same category of service contract.
American Freight has recently joined forces with product protection platform Mulberry to offer their customers affordable product protection on furniture and mattress merchandise purchased at company-operated American Freight retail stores, and on americanfreight.com. The program from Mulberry includes protection for accidental stains, spills, rips, tears, scratched surfaces, and more.
The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.
Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.
The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.
Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty
Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf
This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.
Meramec Secure, a national leader in specialty insurance and service contract solutions, proudly announces the launch of its innovative TPA in a Box platform.
This comprehensive solution is designed to assist retailers and original equipment manufacturers (OEMs) in establishing and managing in-house service contract programs efficiently and effectively, and is perfect for:
Mulberry, the people-first product protection platform, is proud to announce an exclusive partnership with the Arkansas Homefurnishings Association (ARHFA), a leading voice for furniture retailers in the region.
Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs – October 27-29, 2025, The Drake, Chicago, Illinois
Join us at the 16th Annual Extended Warranty & Service Contract Innovations! This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!