The bill, pending Governor Green’s signature, prohibits unsolicited mail or email that uses high-pressure tactics or is likely to make a consumer believe the sender is affiliated with someone it isn’t and is asking for money.
Full Article: https://natlawreview.com/article/hawaii-bans-deceptive-warranty-mail-and-emails-all-you-need-know-about-hb-1511
“This is not just a report—it’s a working guide to how warranty actually operates today,” said Mike Roberts, MR Insights. “It gives leaders the clarity and insight needed to move beyond reactive processes and start using warranty as a strategic lever for performance, quality, and customer experience.”
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New case study session highlights how OEMs are moving from reactive issue management to structured, data-driven early warning systems
A growing number of OEMs are rethinking how warranty and service data is used—not just to react to issues, but to detect and address them earlier.
On May 12, Toyota and Pegasystems will present a joint case study, “From Warning Signs to Action: Warranty Early Warning Detection,” exploring how leading organizations are building structured early warning systems that improve triage, reduce response time, and turn fragmented signals into coordinated action—without adding operational complexity.
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Chicago, Illinois — April 29th, 2026— DART Warranty Group today announced the launch of its next-generation AI-enabled Warranty Management Platform, designed to modernize warranty administration and transform automotive claims processing for Third-Party Administrators (TPAs), warranty providers, and automotive service organizations.
The platform introduces a new era of automation, intelligence, and operational visibility, enabling organizations to manage warranty programs, agreements, and claims through a unified cloud-based system. Built with advanced technology and scalable architecture, DART’s platform helps warranty administrators streamline workflows, reduce operational inefficiencies, and accelerate claims decision-making.
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From AI potential to real-world execution across claims, quality, and lifecycle intelligence
AI in the service and warranty lifecycle is no longer a future conversation—it is an execution conversation.
Across OEMs and suppliers, the focus has shifted to what is working now: reducing warranty cost leakage, improving claims accuracy, detecting issues earlier, and connecting fragmented data into actionable intelligence.
Through the AI-SWLM Think Tank, OEMs, technology providers, and AI leaders are collaborating on real use cases and live deployments that demonstrate measurable operational impact.
The AI-SWLM Think Tank Sponsored Showcase Series highlights four case studies focused on practical AI execution across the lifecycle.
As an update to the previous article below, Kentucky has now passed a New Vehicle Financial Protection Product Law that includes Vehicle Financial Protection Products and Vehicle Value Protection Agreements.
Read a great new article on the New Kentucky Law from Troutman Pepper Locke: https://www.consumerfinancialserviceslawmonitor.com/2026/04/kentucky-passed-a-new-vehicle-financial-protection-product-law/
Meramec Secure® has experience in supporting VVPA and other financial products for its clients, bringing together regulatory expertise, underwriting solutions, actuarial support, claims administration, and technology solutions.
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The landscape for Vehicle Value Protection Agreements (VVPAs) in the United States is rapidly maturing, with a growing number of states enacting statutes that explicitly authorize the sale of these innovative financial protection products.
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How do your warranty processes actually perform at the dealership level?
April 2026 — MAPconnected announced the launch of its 2026 Warranty Study: Warranty Through the Eyes of Your Dealers, delivering an objective, dealer-perspective view of how warranty processes perform in real-world operations.
Developed through MAPconnected’s Member Insights program, the study combines structured surveys, peer benchmarks, and practitioner input from OEMs, suppliers, and dealers. The result is a data-driven, cross-industry analysis that reveals what’s working, where friction exists, and how organizations compare.
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“Warranty leakage is rarely caused by one decision. It happens across systems, handoffs, and workflows. Addressing it requires better visibility, stronger process discipline, and more connected decision-making across the lifecycle.”
Warranty leakage continues to erode OEM margins, often driven not by policy gaps but by execution challenges across disconnected systems, manual reviews, and fragmented workflows.
MAPconnected, in collaboration with ServiceNow and featuring Stellantis, will host an upcoming webinar to examine how manufacturers are addressing these issues and improving performance across the warranty lifecycle.
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Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience powerful networking during a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.
Supplier cost sharing is a powerful lever for controlling warranty and quality costs, but expanding programs are creating operational challenges. Administrative burden, duplicated submissions, and fragmented ownership across purchasing, warranty, finance, and supplier quality teams are driving friction for OEMs and suppliers alike.
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