Reshaping Your Warranty and Aftercare End-To-End Experiences
October 24 – 25, 2023 | Dearborn, MI
MAPconnected’s Summit unites the Warranty & Aftercare Value Chain and is designed as an annual platform to exchange ideas to optimize costs, enhance customer satisfaction and ensure continuous improvement.
This year’s Summit creates an opportunity to examine key case studies around integrating, analyzing and actioning data by harnessing best-in-class organizational processes and the latest technology innovations. Network with over 200 of your peers, engage with leading tech expo innovators come away with invaluable learnings and easily implementable strategies that will streamline and strengthen your warranty lifecycle roadmap.
The MAPconnected Vehicle Service and Warranty Lifecycle Summit 2022 is approaching. A collaborative conversation, led by some of the most brilliant minds in the industry, will be hosted at the Westin Southfield Detroit on the 25th – 26th of October. We had the opportunity to sit down with Jason Payne, Founder and Chief Intelligence Officer at JP Strategy and Intelligence.
Joe Werth, Vice President – Uptime, Total Cost of Ownership and Integrated Warranty at Navistar Inc. headlines MAPconnected’s Vehicle Service & Warranty Lifecycle Summit – October 13-14 at the Dearborn Inn, MI.
A Look To the Future At Navistar While Preparing For Integration With Traton
Preparing the integration strategy with the new group brands
Benefiting from the group electric and autonomous technologies
Leveraging best practices in services and warranty
Forming new partnerships in purchasing and cost savings
MAPconnected’s Vehicle Service & Warranty Lifecycle Roundtable Oct 13-14 continues to attract a powerful group of leading Warranty Chain executives who are collaborating to improve and innovate their warranty and aftercare end-to-end experiences.
Breaking Ground: Mahindra’s Service Communication Platform • Improving retention through an integrated support suite for parts, tech support, claims and information • Smarter and more accessible mobile application • Providing after-sales customer support through scheduled maintenance insights Andrew Conville, Director of Aftersales Dealer and Customer Support Mahindra