Category Archives: Regulatory

NY Attorney General James Secures $50,000 for RV Owners Who Could Not Obtain Timely Repairs

Agreements Require Both Current and Former Owners of
RV Dealerships to Make Significant Changes to Business Practices

Full release: https://ag.ny.gov/press-release/2021/attorney-general-james-secures-50000-rv-owners-who-could-not-obtain-timely

Auto warranty company faces up to $500K in fines, ordered to stop doing business in California

State regulators have ordered an auto warranty company to cease and desist from doing business in California.

Full Article: https://abc7news.com/infinite-auto-protection-warranty-complaints-car-repairs-7-on-your-side/11339189/

Amazon Home Warranty settles with Arizona AG

Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.

Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html

Extended Warranty & Service Contract Innovations

Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs

October 18-19, 2021 Renaissance Nashville Hotel, Nashville, Tennessee

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CA Department of Insurance orders consumer refunds from illegal sales of extended vehicle warranties

A Department of Insurance investigation that found a company was illegally selling vehicle service contracts, or “extended warranties,” has led to an order requiring it to refund consumers and dissolve its operations.

Full Release: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release059-2021.cfm

Enduring Changes in the Post-Pandemic Warranty Industry

Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.

Full Article: www.warrantyweek.com/archive/ww20210603.html

home real estate

Settlement Checks Issued To Arizona Landmark Home Warranty Customers

More than 26,000 Arizonans will receive checks from a settlement between the state and Landmark Home Warranty. 

Full Article: https://kjzz.org/content/1688062/settlement-checks-issued-arizona-landmark-home-warranty-customers

Department issues Cease and Desist Order to protect California consumers from unlicensed home warranty company

The California Department of Insurance issued a Cease and Desist Order effective immediately for New Jersey-based company, Forever Home Service LLC, doing business as Harmony Home Warranty (Harmony). 

Source: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release053-2021.cfm

Unlicensed ‘Vehicle Service Contract’ Business Ordered to Cease and Desist

California Department of Insurance Investigates VSC Company

The Insurance Commissioner’s office is still investigating, but so far 1,044 Californians were found to have paid a total of $2.3 million in extended vehicle repair contracts that were sold outside the state’s insurance rules. Seven people in Santa Barbara County were on Commissioner Ricardo Lara’s list as having bought the policies, which ranged in price from $1,300 to $2,600.

Full Article: https://www.independent.com/2020/10/12/unlicensed-vehicle-service-contract-business-ordered-to-cease-and-desist/

Check out what’s going on at the Service Contract Association with new presentations, new videos, new events, new career postings, new links & new companies listed in the directory

The Service Contract Association is where companies showcase differentiation and innovation.

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