Category Archives: Regulatory

FTC rejects requests from NADA, others for more time to comment on car dealer rules

The Federal Trade Commission rejected request by the National Automobile Dealers Association, National Association of Minority Automobile Dealers and American International Automobile Dealers Association for more time to comment on the agency’s proposed rules on their industry’s advertising and F&I practices.

Full Article: https://www.autonews.com/finance-insurance/ftc-rejects-requests-nada-others-more-time-comment-car-dealer-rules

13th Annual Extended Warranty & Service Contract Innovations

This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Event Highlights Include:

  • 30+ Top-flight speakers crossing multiple industries including auto, appliance, mobile, electronics, home, heavy equipment, and more
  • Unmatched learning opportunities acknowledged as the best for all industries
  • In-depth case studies, provocative panel debates, and quick sound-bite industry insight sessions to give you all you need to understand the leading issues in extended warranty/service contracts today
  • 4 industry-specific interactive networking roundtables

Comprehensive coverage of the full spectrum of your extended warranty & service contract business includes: Customer Service, New Product Development, Disruptive Technology, Marketing & Sales, Legal & Regulatory, Finance & Insurance.

For more information and to register: https://www.warrantyinnovations.com/index.php

Amazon Home Warranty settles with Arizona AG

Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.

Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html

Extended Warranty & Service Contract Innovations

Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs

October 18-19, 2021 Renaissance Nashville Hotel, Nashville, Tennessee

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CA Department of Insurance orders consumer refunds from illegal sales of extended vehicle warranties

A Department of Insurance investigation that found a company was illegally selling vehicle service contracts, or “extended warranties,” has led to an order requiring it to refund consumers and dissolve its operations.

Full Release: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release059-2021.cfm

Enduring Changes in the Post-Pandemic Warranty Industry

Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.

Full Article: www.warrantyweek.com/archive/ww20210603.html

Department issues Cease and Desist Order to protect California consumers from unlicensed home warranty company

The California Department of Insurance issued a Cease and Desist Order effective immediately for New Jersey-based company, Forever Home Service LLC, doing business as Harmony Home Warranty (Harmony). 

Source: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release053-2021.cfm