For service contract sellers and providers in Florida, it is important to review Section 501.165 of the Florida Statutes if you offer programs that automatically renew consumer service contracts.
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Category Archives: Automotive
What are the Three Viable Options for an OEM or Retailer Service Contract Program
For a new program, there are three basic options for structure and approach. Each option includes many details, and this summary provides a high-level overview of those options.
Continue readingMAPconnected Brings Factory-Based Learning and Modern Warranty Decision-Making to June Club Study in Houston
March 3, 2026 – MAPconnected announces its 4th Annual Club Study, June 17–18, hosted at Mitsubishi Logisnext Americas’ new Customer Experience Center in Houston. The program combines facilitated executive working sessions with coordinated factory tours and warranty failure analysis demos, offering OEM, OES, and parts supplier leaders a hands-on environment to work through today’s most pressing warranty, aftersales and aftercare services challenges.
2026 Guide: Comprehensive Insurance Solutions for Guarantees, Warranties, and other Specialty Insurance Programs
Originally Published: February 17, 2026
Executive Summary
Meramec Secure® provides end-to-end insurance solutions that help companies find the right insurance products, structure compliant programs, and deliver absolute protection to end clients. With over 25 years of industry expertise, we guide retailers, manufacturers, InsurTech companies, FinTech platforms, and service providers through the complete lifecycle of insurance-backed guarantee and warranty programs—from initial assessment to implementation and ongoing client protection.
The Meramec Secure® Advantage
In today’s competitive marketplace, companies make bold promises through warranties, guarantees, and service level agreements. However, sophisticated clients want to know: “Who backs these promises?” The market is littered with companies that offered incredible guarantees but went out of business, leaving customers without recourse. Meramec Secure® provides the answer. Our platform enables companies to differentiate themselves by demonstrating real financial backing for their commitments, building customer confidence, and gaining a competitive advantage.
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Warranty & Service Contract Leaders Gear Up for a High-Energy, Insight-Packed Event Featuring OEM Case Studies, Industry News Flash Series & Interactive Roundtables
Orlando, FL — Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.
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Kerper and Bowron LLC Unveils Patent-Pending Method To Transform Service Contract/Extended Warranty Accounting for $250 Billion + Global Industry
Kerper and Bowron LLC recently announced a breakthrough in service contract and extended warranty accounting that fundamentally changes how the global service contract industry recognizes revenue, manages reserves, and unlocks billions in lending capital in the United States.
Full Release: https://kerper-bowron.com/blog/kerper-and-bowron-llc-unveils-patent-pending-method/
MAPconnected Launches Parts & Quality Analysis Xchange Group to Advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability
February session hosted by former Stellantis quality and supply chain operations executive
MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root cause analysis, and strengthen supplier accountability.
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MAPconnected Launches Recall, Customer Campaigns & Legal Xchange Group
Executive Peer Benchmarking for Recall, Regulatory, and Risk Leadership
MAPconnected announced the launch of the Recall, Customer Campaigns & Legal Xchange Group, an executive-level peer benchmarking forum designed for senior motor vehicle leaders navigating recalls, customer campaigns, vehicle buybacks, over-the-air (OTA) updates, autonomous vehicle incidents, and increasing legal and regulatory scrutiny.
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The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods
Join us at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com April 28-29, 2026, at the Hyatt Regency Orlando, to hear what’s working – and what’s not – directly from leaders who are shaping the industry today.
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MAPconnected Announces New Leadership Xchange Groups for TAC and Warranty Administration Executives
MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration.
The TAC Leadership Xchange Group brings together leaders responsible for Technical Assistance Centers, dealer support, diagnostics, and service operations. Discussions will focus on TAC structure, diagnostics, prior approval governance, and technology integration—and how these decisions impact dealers, technicians, and overall service effectiveness.
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