Category Archives: AI

DART Warranty Group Announces SOC 2 Compliance Achievement, Strengthening Commitment to Security and Trust

AI-powered warranty management platform reinforces its commitment to protecting claims,
dealer, and customer data

Chicago, Illinois — DART Warranty Group, an AI-powered warranty management
technology company, today announced the achievement of SOC 2 compliance,
marking an important milestone in the company’s commitment to security,
operational controls, and customer trust.

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MAPconnected Releases AI OPPORTUNITY MAP Identifying the Top 10 AI Projects Transforming the Service & Warranty Lifecycle

The new executive report provides a practical roadmap for manufacturers looking to accelerate AI adoption across service and warranty operations.

Detroit, MI – MAPconnected, in collaboration with Mike Roberts, President of MR Insights, today announced the release of AI OPPORTUNITY MAP: 10 Top Projects Transforming the Service & Warranty Lifecycle, a comprehensive executive guide highlighting the highest-impact artificial intelligence initiatives transforming warranty, quality, technical service, dealer operations, and customer support.

“Artificial intelligence has reached the point where organizations no longer need to ask whether AI belongs in service and warranty—they need to determine where it delivers the greatest business value,” said Mike Roberts, President of MR Insights and co-author of the report. “This OPPORTUNITY MAP helps leaders move beyond the hype by identifying practical, high-impact projects that improve decision-making, reduce costs, and create better customer experiences.”

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AIDAC Adds AI Innovator Awards to Agenda

Organizers of the inaugural AI Dealer Agent Conference announced the launch of the AI Innovator Awards, a new addition to the 2026 agenda.

The event will be held Sept. 9–11 at the Georgia Tech Hotel and Conference Center in Midtown Atlanta. Award winners will notified prior to the event and recognized in a special ceremony prior to an evening reception on Thursday, Sept. 10.

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Artificial Intelligence in the Vehicle Service Contract Ecosystem

Automating Claims Integrity, Sales Oversight, and Underwriting IntelligenceA White Paper on AI-Enabled Automation for Vehicle Service Contracts and Ancillary Products

Executive Summary

The U.S. vehicle service contract (VSC) market is a significant segment of a global market valued at up to $90 billion in 2026 and growing.   This market sits within the U.S. automotive F&I industry, which generates over $40 billion in annual dealer revenue, with a significant portion coming from service contracts. This is a high-volume business built on a long, multi-party chain, including dealer or agent sales, provider underwriting, third-party administration, and a distributed network of dealer and independent repair facilities that adjudicate claims. That structure creates exactly the conditions where artificial intelligence delivers outsized value — large transaction volumes, repeatable decision patterns, and a persistent information gap between what field-level data shows and what actually reaches executives.

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Georgia Tech Hotel and Conference Center

AI Dealer Agent Conference Set for September With Warranty News as Media Partner

AIDAC 2026 kicks off September 9 in Midtown Atlanta, offering dealer agents an opportunity to become AI experts and broker new partnerships with F&I and tech providers.

FOR IMMEDIATE RELEASE

ATLANTA — The inaugural AI Dealer Agent Conference will be held Sept. 9–11, 2026, at the Georgia Tech Hotel and Conference Center in Midtown Atlanta, offering a full slate of training and networking opportunities for innovative dealer agents.

The event is hosted by ACE B2B in partnership with Dealer Agent News, AI Dealer News and Warranty News and sponsored by F&I and dealership technology providers. Agents will enjoy an agenda that features keynote addresses, a panel discussion and a series of workshops agents can attend to earn ACE AI Agent certification onsite.

DAN and AID publisher Tariq Kamal urged agents to register by August 9 to take advantage of early-bird pricing and secure a room in the event’s discounted block. Attendees will be entered into a drawing for a VIP college football giveaway that includes tickets and chauffeured transportation to the Georgia Tech vs. Tennessee game on Sept. 12 as well as an extended hotel stay.

“AIDAC was built for agents who see the potential AI brings to F&I, the entire dealership enterprise and, of course, agency operations, reporting, prospecting and growth,” Kamal said. “The agents and executives who register are all telling us the same thing: We can’t wait to get started.”

To register or learn more, visit the event’s website.