Category Archives: AI

AI AGENTS ARE MAKING BIG PROMISES, BUT WHAT’S BACKING THE PROMISE

Today, AI Agents are being touted as the solution for many functions, actions, and issues, including:

  • IT and Security Operations
  • Claim Processing
  • Billing Submissions
  • Payroll Processing
  • Shipment Tracking
  • Refund Decisions
  • Fraud Prevention
  • Other SAAS Solutions
  • Other PAAS Solutions

Companies with newly created AI solutions promise lower costs and higher quality, but these guarantees aren’t necessarily backed by anything substantial.  It’s worth exploring how a Contractual Liability Insurance Policy (“CLIP”) can support a service guarantee and add credibility to the promise.

There are many important elements to consider when using a CLIP to offer an underwritten guarantee, including:

  • Policy Type
    • Full Reimbursement
    • Failure to Perform
    • Excess Coverage
  • Policy Structural Elements
    • Deductibles
    • Self-Insured Retention
    • Limits of Liability
    • Attachment Points
    • Named Insured
  • Required Program Build Elements
    • Compliance Review for Using a CLIP
    • Pricing Models for the CLIP
    • Underwriting Profit Participation Options
    • Admitted or Excess/Surplus Policies
    • Management for Claims Administration
    • Compliance and Licensing Considerations

Building the right program involves complex decisions that require deep experience to understand the options and avoid pitfalls.  

Contact Meramec Secure®, Inc. to explore the right solution for your business. Meramec Secure® supports companies seeking to offer an insurance-backed guarantee and commercial entities seeking to determine whether their partner’s guarantees are sufficient to protect the commercial entity’s interests.

About Meramec Secure®

Meramec Secure® is a nationwide designer and producer of specialty insurance and service contract solutions, assisting companies in sourcing or building new Specialty Insurance, Service Contract, Software as a Service (“SAAS”), Platform as a Service (“PAAS”), Guarantee, and Warranty products, programs, and partnerships.

Meramec Secure’s extensive relationships with providers, administrators, subject-matter experts, and insurance carriers allow Meramec Secure® to deliver custom solutions with complete transparency and innovation.

Contact Meramec Secure®

Mike Frosch, President
Meramec Secure®, Inc.
Web: meramecsecure.com
Email: mike@meramecsecure.com

Book a meeting

ServicePower Expands Mobile Field Service Management Solution with AI-Powered Visual Intelligence for Field Service Workers

Enhanced mobile field service solution brings real-time AI analysis to the point of work and connects visual intelligence across the ServicePower ecosystem to help reduce rework and accelerate close-out

McLean, Va. — September 15, 2026 — ServicePower, a leading provider of AI-powered field service management solutions, today announced a major enhancement to ServicePower Mobile , bringing AI-powered visual intelligence directly to field service workers.

The enhanced solution combines ServicePower Mobile with ServicePower Vision AI, giving technicians real-time image analysis within their field workflow. For critical infrastructure organizations — including fiber-to-the-home networks, connectivity supporting AI data centers, and advanced metering and electrification initiatives — it is designed to help identify quality issues earlier, reduce unnecessary return visits, and move completed work toward approval faster.

Vision AI analyzes images at the point of capture and provides immediate feedback against defined quality standards, including where connectivity may be limited or unavailable.

DART Warranty Group Announces SOC 2 Compliance Achievement, Strengthening Commitment to Security and Trust

AI-powered warranty management platform reinforces its commitment to protecting claims,
dealer, and customer data

Chicago, Illinois — DART Warranty Group, an AI-powered warranty management
technology company, today announced the achievement of SOC 2 compliance,
marking an important milestone in the company’s commitment to security,
operational controls, and customer trust.

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MAPconnected Releases AI OPPORTUNITY MAP Identifying the Top 10 AI Projects Transforming the Service & Warranty Lifecycle

The new executive report provides a practical roadmap for manufacturers looking to accelerate AI adoption across service and warranty operations.

Detroit, MI – MAPconnected, in collaboration with Mike Roberts, President of MR Insights, today announced the release of AI OPPORTUNITY MAP: 10 Top Projects Transforming the Service & Warranty Lifecycle, a comprehensive executive guide highlighting the highest-impact artificial intelligence initiatives transforming warranty, quality, technical service, dealer operations, and customer support.

“Artificial intelligence has reached the point where organizations no longer need to ask whether AI belongs in service and warranty—they need to determine where it delivers the greatest business value,” said Mike Roberts, President of MR Insights and co-author of the report. “This OPPORTUNITY MAP helps leaders move beyond the hype by identifying practical, high-impact projects that improve decision-making, reduce costs, and create better customer experiences.”

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AIDAC Adds AI Innovator Awards to Agenda

Organizers of the inaugural AI Dealer Agent Conference announced the launch of the AI Innovator Awards, a new addition to the 2026 agenda.

The event will be held Sept. 9–11 at the Georgia Tech Hotel and Conference Center in Midtown Atlanta. Award winners will notified prior to the event and recognized in a special ceremony prior to an evening reception on Thursday, Sept. 10.

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Artificial Intelligence in the Vehicle Service Contract Ecosystem

Automating Claims Integrity, Sales Oversight, and Underwriting Intelligence – A White Paper on AI-Enabled Automation for Vehicle Service Contracts and Ancillary Products

Executive Summary

The U.S. vehicle service contract (VSC) market is a significant segment of a global market valued at up to $90 billion in 2026 and growing.   This market sits within the U.S. automotive F&I industry, which generates over $40 billion in annual dealer revenue, with a significant portion coming from service contracts. This is a high-volume business built on a long, multi-party chain, including dealer or agent sales, provider underwriting, third-party administration, and a distributed network of dealer and independent repair facilities that adjudicate claims. That structure creates exactly the conditions where artificial intelligence delivers outsized value — large transaction volumes, repeatable decision patterns, and a persistent information gap between what field-level data shows and what actually reaches executives.

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Georgia Tech Hotel and Conference Center

AI Dealer Agent Conference Set for September With Warranty News as Media Partner

AIDAC 2026 kicks off September 9 in Midtown Atlanta, offering dealer agents an opportunity to become AI experts and broker new partnerships with F&I and tech providers.

FOR IMMEDIATE RELEASE

ATLANTA — The inaugural AI Dealer Agent Conference will be held Sept. 9–11, 2026, at the Georgia Tech Hotel and Conference Center in Midtown Atlanta, offering a full slate of training and networking opportunities for innovative dealer agents.

The event is hosted by ACE B2B in partnership with Dealer Agent News, AI Dealer News and Warranty News and sponsored by F&I and dealership technology providers. Agents will enjoy an agenda that features keynote addresses, a panel discussion and a series of workshops agents can attend to earn ACE AI Agent certification onsite.

DAN and AID publisher Tariq Kamal urged agents to register by August 9 to take advantage of early-bird pricing and secure a room in the event’s discounted block. Attendees will be entered into a drawing for a VIP college football giveaway that includes tickets and chauffeured transportation to the Georgia Tech vs. Tennessee game on Sept. 12 as well as an extended hotel stay.

“AIDAC was built for agents who see the potential AI brings to F&I, the entire dealership enterprise and, of course, agency operations, reporting, prospecting and growth,” Kamal said. “The agents and executives who register are all telling us the same thing: We can’t wait to get started.”

To register or learn more, visit the event’s website.