November 5th @ 11AM CT, with OnPoint’s Rob Christian
Join us as we run through the Consumer extended warranty functionalities of PCRS, with guest Rob Christian detailing OnPoint’s experience switching to PCMI. We’ll be discussing:
✔️ PaaS and integration support
✔️ Administration functionality
✔️ Quickly launching new programs
Register: https://us02web.zoom.us/webinar/register/5516031352363/WN_aFphD7wuSOuxybcRr8z1lg
Hosted by PCMI + Infintech
PCMI is bringing automated payment processes to another level! Join us for a conversation with Infintech‘s Matt Valego as we discuss how our integration simplifies and automates payments between dealers and administrators. We’ll be covering:
– Enhanced payment processes
– Online status updates
– Secure transaction monitoring
Oct 22, 2020 11:00 AM in Central Time (US and Canada)
Registration Link: https://us02web.zoom.us/webinar/register/3916020070176/WN_6NJra_oTRjKgMvJH7YtSew
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Digital Event October 27-28, 2020
We are pleased to announce the fully livestreamed event AGENDA redesigned to deliver the same high quality content, roundtables and networking we are known for to best serve your new needs!
Join to hear this year’s featured speakers from American Honda, Ford Motor Company, BMW, Hyundai, Nissan, NADA, DRiV, Volkswagen, MIZE, We Predict, AIAG ……
Automotive Warranty Management Summit 2020 agenda
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Mize, provider of the Connected Customer Experience Platform and Service Lifecycle Management software, announced today that its leadership is presenting at the 11th Annual Extended Warranty and Service Contracts Innovations Conference, October 13 – 15, 2020. The virtual event will provide comprehensive coverage of the full spectrum of extended warranty and service contract businesses, emphasizing new trends and technologies to enable service team empowerment, increasing revenue streams, and improving customer experiences.
White Paper on the Effects of Product Protection on Consumer Confidence and Willingness to Pay
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Time : Sep 15, 2020 | 11:00 AM (PST)
The service management industry is driven by the relentless pursuit of efficiency and automation. As service organizations look to AI and machine-learning technology to assist their field technicians, contact center technicians, and customers, they are confronted with a wide array of questions such as application integration, data integration, and AI training…
Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation
Video
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings
Speakers:
Sean Hicks, CEO, NewLeaf Service Contracts Inc
Matt Wrobel, Sales Director – Field Service Management, CSG
Mark Seaman, Data Scientist, CSG
Warranties cost manufacturers millions in lost revenue every year, yet most service and operational leaders accept it as cost of doing business. The warranty process is a missed opportunity to enhance the customer experience, instead acting as a point of frustration and unwelcomed customer effort. Artificial intelligence can change all that — reducing warranty costs, increasing efficiencies, and finding new paths to revenue generation.
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Exclusive Free Webinar for Home Warranty and Service Contract Professionals
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings
Who Should Attend:
Senior Management from:
• Home warranty service contract providers
• Extended service contract third party providers
With Responsibility for:
• Contractor operations/relations
• Service provider network
• Service operations and claims
• Field technician operations
• Finance
Wednesday, August 12, 2020 at 1 p.m. EDT
Full Details: https://info.csgi.com/service-contract-association-csg-webinar-promotion
GWC partners with Darwin to provide a Full Suite of Digital Retailing Options to Dealers
WILKES-BARRE, July 14, 2020—GWC Warranty, the best-in-class provider of F&I solutions for used vehicles, announces a partnership with, Darwin Automotive (“Darwin”) an automotive software provider that enables a seamless, transparent, shopping experience while increasing profitability.
Full Release: https://gwcwarranty.com/about/gwc-news/2020/july/14/gwc-warranty-announces-strategic-partnership-with-darwin-automotive