Digital Event October 27-28, 2020
We are pleased to announce the fully livestreamed event AGENDA redesigned to deliver the same high quality content, roundtables and networking we are known for to best serve your new needs!
Join to hear this year’s featured speakers from American Honda, Ford Motor Company, BMW, Hyundai, Nissan, NADA, DRiV, Volkswagen, MIZE, We Predict, AIAG ……
Automotive Warranty Management Summit 2020 agenda
Featured Speakers:
Bill Cahalane Manager Auto Mediation AMERICAN HONDA MOTOR
Tom Calloway Former VP Customer Care AUTONATION
Richard Hart Department Head, Warranties BMW OF NORTH AMERICA
Krystle Modina Global Warranty and Data Analytics Manager DRIV
Karen Hansen Global Warranty Strategic Initiatives Manager FORD MOTOR COMPANY
Bob Shih Senior Group Manager, Warranty HYUNDAI MOTOR AMERICA
Paul Rogers Senior Manager, Warranty NISSAN GROUP OF NORTH AMERICA
Chris Wolf Manager, Warranty Compliance VOLKSWAGEN GROUP OF AMERICA
Key 2020 topic highlights this year:
• Lessons learnt from the global crisis
• Using FMEA to anticipate design and process failure to reduce warranty risks
• Curbing warranty costs outside of dealer repair costs
• Increasing Consumer Convenience & Customer Lifetime Value
• Developing 5-year Global Warranty Plans
• The impact of EV, Autonomous & modern tech on warranty
• Organizing a global warranty data analytics center of excellence
Register today www.engevents.com/warrantyusa2020
For more information [email protected] or 609-216-6998