Tag Archives: csg

New Leaf Deploys CSG Field Service Management to Enhance Its Customer Experience

Greenwood Village, CO –August 5, 2020 — CSG® (NASDAQ: CSGS) today announced it has signed a long-term agreement with New Leaf Service Contracts, Inc. to help enhance the warranty management process with its customers. CSG will deploy a new contract management capability within its Field Service Management platform to give New Leaf the ability to automate processes, while providing critical customer data to digitally transform the end-to-end management of its contracts.

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New Virtual Events Added to the Service Contract Association

August 12th – Rethinking the Loss Data Equation:
Make Better Decisions Faster and Increase Profitability

August 25th – From Business Continuity to Business Transformation:  How to Succeed in a Post-COVID Field Service Industry

October 13th/15th – 11th Annual Extended Warranty & Service Contract Innovations

The Service Contract Association provides an innovative platform showcasing solutions, services, events, career opportunities and an extensive directory of participants. Visit the Service Contract Association’s website.

Rethinking the Loss Data Equation: Make Better Decisions Faster and Increase Profitability

Exclusive Free Webinar for Home Warranty and Service Contract Professionals

Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:

  • Real-Time loss data
  • Improved CX
  • Interactive Dashboards & Reporting
  • Cost-Savings

Who Should Attend:

Senior Management from:

• Home warranty service contract providers
• Extended service contract third party providers

With Responsibility for:

• Contractor operations/relations
• Service provider network
• Service operations and claims
• Field technician operations
• Finance

Wednesday, August 12, 2020 at 1 p.m. EDT

Full Details: https://info.csgi.com/service-contract-association-csg-webinar-promotion