With Bruviti’s Home Repair AI solution, warranty companies can deploy an effective appliance troubleshooting and diagnostics tool that resolves in-bound service requests faster to reduce warranty spend and improve consumer experience
Bruviti launches a dedicated solution for home- and extended-warranty providers that want to offer instant diagnosis and triage of issues for major home appliances and systems.
Announcing the all-new agenda covering all the topics you have asked for! This year The 14th Annual Extended Warranty & Service Contract Innovations National Forum is moving to Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.
Ironwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.
Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.
Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”
Domestic & General Group (“D&G”), the leading appliance care specialist headquartered in London, UK, has entered into an agreement to acquire US-based, post-sale warranty specialist After Inc (“After”), a Galway Holdings company.
April 18-19, 2023, at the Hyatt Regency Long Beach, California
Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.
To register and view the schedule of events, please visit: www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.
OnPoint Warranty Solutions Announces Strategic Investment from Waterfall Asset Management and Atalaya Capital Management and Simultaneous Acquisition of Guardian Protection Products.
Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.
The role of software applications in selling extended warranties and service contracts
Servitization and how technology can optimize the customer experience
How the right sales and marketing strategies can increase revenue growth
Turnkey technology delivery platform helps clients meet customers where they are
Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.
