250+ Warranty Executives Already Registered
The only event where innovation meets impact in extended warranties and service contracts. Whether you are focused on vehicles, homes, appliances, electronics, mobile, or other specialty markets, this is where leaders gather to share the strategies that future-proof products and services. Meet 250+ executives to learn who’s doing what and how!
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The 16th Annual Extended Warranty & Service Contract Innovations Conference https://www.warrantyinnovations.com/ returns to Chicago, hosted at the legendary Drake Hotel on October 27-28, 2025.
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August 15th, 2025 – PROTECTALLTM, a trusted leader in premium protection solutions,
proudly announces the promotion of Chris Penn to the position of President.
In his new role, Penn will assist with guiding the company’s strategic direction and market expansion, building on PROTECTALL’s reputation for exceptional customer service and cutting-edge product offerings. He will continue to focus on strengthening partnerships with retailers, expanding product innovation, and delivering value to customers globally.
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Arizona’s Department of Insurance and Financial Institutions recently issued a Bulletin to address unpermitted entities that appear to be engaging in conduct that may require a permit issued by the Department under Arizona law. This Bulletin is intended to guide insurers on complying with Arizona Service Contract regulations.
The Department emphasizes that entities offering service contracts must obtain a service company permit.
The Department has observed a number of insurance contracts that include coverages for individual consumer products that meet the definition of a service contract under Arizona law. See A.R.S. § 20-1095(7). The coverages are being provided by insurers that have not obtained the required permit to offer service contracts. See A.R.S. § 20-1095.01.
Full Bulletin: https://difi.az.gov/sites/default/files/RegulatoryBulletin2025-03_ServiceContracts.pdf
Effective July 27, 2025, Washington State will allow service contract providers to use multiple reimbursement insurance policies (CLIP) as forms of indemnity.
Service contractor providers may now use more than one reimbursement insurance policy (CLIP) as a form of indemnity. A service contract must be insured by only one CLIP. You can’t insure the same service contract on more than one CLIP; however, you can use multiple CLIPs to cover the same category of service contract.
October 27-29, 2025, The Drake, Chicago, Illinois
The next evolution in warranties and service contracts is here—are you ready? From vehicles and home to mobile, electronics, and appliances—this year’s event is packed with innovations. Join us for The 16th Annual Extended Warranty & Service Contract Innovations, www.warrantyinnovations.com scheduled for October 27-29, 2025, The Drake, Chicago, Illinois.
Warranty News readers use promotion code WN300 for $300 off!
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Two California consumers claim in a class action lawsuit that LG Electronics violated state law by starting its warranties on the date of purchase, rather than the date of delivery.
Experienced industry professional to lead sales staff and training
St. Louis, MO (May 14, 2025) – Leading North American distributor Marcone Appliance Parts announced today that Damon Holditch has joined its team as Director of Regional Sales.
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ST. LOUIS, MO (May 6, 2025) – Marcone Appliance Parts announced today that it has been selected for the Eagle Award of Excellence from Whirlpool for 2024.
The award is performance-based and given to top national distributors who exemplify a supportive relationship with Whirlpool while meeting sales targets and providing quality follow-up customer service.
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The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.
Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.
The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.
Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty
Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf
This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.