Join us at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com April 28-29, 2026, at the Hyatt Regency Orlando, to hear what’s working – and what’s not – directly from leaders who are shaping the industry today.

This premier, cross-industry gathering unites senior executives, product leaders, underwriters, OEMs, retailers, administrators, and technology providers from Vehicle, Home & Appliance, Mobile/Electronics, and Consumer Goods sectors to confront today’s most disruptive forces-and walk away with actionable strategies.

Whether you’re navigating regulatory complexity, modernizing operations, or launching next-generation protection products, this is where the industry’s decision-makers gather to benchmark, collaborate, and future-proof their businesses.

Register with Promotion Code WN300 for $300 off: www.globalwarrantyinnovations.com

Pre-Conference Interactive Workshop

Service Contracts 101: An A-Z Primer on Extended Warranties & Service Contracts

Designed for both newcomers and seasoned professionals, this highly interactive, small-format workshop delivers a clear, practical foundation in:

Core warranty and service contract concepts
Key terms, governing principles, and compliance requirements
Real-world case studies and proven best practices across multiple markets
With live dialogue, real-time Q&A, and peer exchange, attendees leave with actionable knowledge they can immediately put to work. Special group discounts available-bring your team.

Main Conference: Cross-Industry Innovations

Practical AI in the Warranty Industry: Use Cases, ROI, and Enhanced Customer Service

Jim Mostofi, CEO, Rely Home

Reactive Pricing Is a Margin Killer: The Financial Impact of Static Configuration

Aleem Lakhani, CEO, VectorSolv Inc.

Lessons from Deploying AI to Improve Warranty Operations – How You Can Accelerate Adoption, Value, and Trust

Ashok Kartham, CEO, Circuitry.ai

Staying Ahead of the Curve: Emerging Privacy Litigation Trends and Practical Strategies to Reduce Lawsuit Risk

David Stauss, Partner, Troutman Pepper Locke

Dustin Taylor, Counsel, Troutman Pepper Locke

Check back often as we continue to add new speakers and timely topics shaping the future of the industry.

Industry-Specific News Flash Series: Vehicle, Home/Appliance, Mobile/Electronics

Eric Arnum, Publisher, Warranty Week

Industry-Specific Roundtables

Participate in intimate, off-podium discussions tailored to:

Home & Appliance
Vehicle: Group Leader – Jennifer Jackson, Sr. Manager, VPP Sales & Service Performance, Toyota Financial Services
Mobile & Electronics
These facilitated sessions are designed for candid conversation, peer learning, and problem-solving you won’t get from the main stage.

Deep-Dive Concurrent Tracks

Choose your focus with two parallel tracks covering Vehicle Protection Innovations and Consumer Product Innovations.

Driving Warranty Sales Through OEM Brand Linkage

How Subaru and GM align brand promise, product design, and dealer execution to increase VSC penetration and customer trust.

Keith Cook, Director – Subaru Added Security, Subaru | Gregory Myers, Executive Manager Director, Brown & Brown

AI Without Losing the Human Touch

How leading programs embed AI into daily workflows as a silent copilot-improving speed and efficiency while protecting the customer experience.

Matthew Jackson, Manager – Product and Pricing, Hendrick Autoguard

Regulatory & Legislative Updates You Can’t Ignore

Critical state and federal developments impacting vehicle service contracts, dealer practices, and warranty repairs.

Travis Moore, General Counsel, SCIC

Home, Appliance, Mobile & Electronics Highlights

How LG is Redefining the Customer Journey with Rapid RTAT (repair turnaround time), First-Time Repair Accuracy, and the Power of ThinkQ

Heather Hallett, National Accounts Manager / Extended Services, LG Electronics Alabama, Inc.

Launching & Scaling Warranty for Wearables

A practical case study and 12-18 month growth playbook for extended warranty programs in emerging smart devices.

Lari Stone, Product Manager, Meta Warranty Plus, Meta Warranty Plus

Home & Consumer Goods Regulatory Update

What automatic renewal laws, cash-in-lieu rules, and federal oversight mean for product design and innovation.

Travis Moore, General Counsel, SCIC

Vivint’s Protection Plan Strategy: Solving Customer Pain Points & Driving Portfolio Performance

Sal Ingraffia, Senior Director of Pricing & Protection Plan Portfolio, Vivint, an NRG company

Secure your seat and join the leaders defining the future of warranty and service contracts.

Register with Promotion Code WN300 for $300 off at www.globalwarrantyinnovations.com