Warranties cost manufacturers millions in lost revenue every year, yet most service and operational leaders accept it as cost of doing business. The warranty process is a missed opportunity to enhance the customer experience, instead acting as a point of frustration and unwelcomed customer effort. Artificial intelligence can change all that — reducing warranty costs, increasing efficiencies, and finding new paths to revenue generation.
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Rethinking the Loss Data Equation: Make Better Decisions Faster and Increase Profitability
Exclusive Free Webinar for Home Warranty and Service Contract Professionals
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings
Who Should Attend:
Senior Management from:
• Home warranty service contract providers
• Extended service contract third party providers
With Responsibility for:
• Contractor operations/relations
• Service provider network
• Service operations and claims
• Field technician operations
• Finance
Wednesday, August 12, 2020 at 1 p.m. EDT
Full Details: https://info.csgi.com/service-contract-association-csg-webinar-promotion
GWC Warranty Announces Strategic Partnership with Darwin Automotive
GWC partners with Darwin to provide a Full Suite of Digital Retailing Options to Dealers
WILKES-BARRE, July 14, 2020—GWC Warranty, the best-in-class provider of F&I solutions for used vehicles, announces a partnership with, Darwin Automotive (“Darwin”) an automotive software provider that enables a seamless, transparent, shopping experience while increasing profitability.
Full Release: https://gwcwarranty.com/about/gwc-news/2020/july/14/gwc-warranty-announces-strategic-partnership-with-darwin-automotive
Extended Warranty and Service Contract Innovations
SSN has structured this event as a Virtual and In-Person event so you can safely register for the event today. If a continuing COVID-19 outbreak, self-quarantine rules and social distancing rules make it impossible to attend the in-person event, you will still benefit from our full agenda and all the networking opportunities at the virtual event.
Join us at the 11th Annual Extended Warranty & Service Contract Innovations! This year’s all new agenda takes a deep-dive into new frontiers in extended warranty and service contract innovations!
Event Highlights Include:
Vision Dealer Solutions Enhances Virtual F&I Customer Mode
Vision Dealer Solutions has enhanced its virtual F&I Customer Mode for an even more seamless customer experience.
Full Article: https://www.autodealertodaymagazine.com/361249/vision-dealer-solutions-enhances-virtual-fi-customer-mode
- Visit the Vision Dealer Solutions Website
Tavant Recognized as a Leader in the IDC MarketScape for Manufacturing Warranty and Service Contract Management Applications
Acknowledged for its product innovation, flexible deployment options, industry expertise, strong customer-focused approach and future-proof approach
Full Release: https://www.businesswire.com/news/home/20200611005309/en/Tavant-Recognized-Leader-IDC-MarketScape-Manufacturing-Warranty
Clyde raises $14 million Series A to help e-commerce businesses offer extended warranty plans
Clyde, an extended warranty startup helping small e-commerce businesses offer service contracts, announces it has raised a $14 million Series A led by Spark Capital with participation from Crosslink, RRE, Rea Sea Ventures and others.
Continue readingPCMI Integrates with C&K Auto Parts to Implement a One-Stop Solution for Parts Ordering to Reduce Claim Expenses
Integration of C&K Auto Parts and PCMI will empower TPAs by giving them a streamlined and efficient process to research pricing, create and document quotes, and order parts all in one place.
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P&A Magazine Interviews PCMI’s President & CEO – Mark Nagelvoort
Nagelvoort shares about his history in the industry, where F&I is headed, and his company’s success
PARK RIDGE, Illinois – August 20, 2019 – PCMI’s President & CEO, Mark Nagelvoort, was recently interviewed by P&A Magazine about his industry background, PCMI’s origin, and his plans for the company’s future. Mark was thrilled at the opportunity to have his story featured in P&A and enjoyed talking about PCMI’s passion and commitment to technology. He gave well-deserved credit to his team who is spread across three offices globally and work diligently to provide customers with confidence in PCMI’s products and solutions.
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