MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration.
The TAC Leadership Xchange Group brings together leaders responsible for Technical Assistance Centers, dealer support, diagnostics, and service operations. Discussions will focus on TAC structure, diagnostics, prior approval governance, and technology integration—and how these decisions impact dealers, technicians, and overall service effectiveness.
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