MAPconnected, the Service & Warranty Lifecycle Network, has launched its new Leadership Xchange Groups, providing senior OEM leaders with closed-door, member-driven peer benchmarking focused on strategy, governance, and enterprise-wide impact.
Entering its sixth year, MAPconnected created these groups in response to member demand for deeper, more targeted insights and collaboration beyond day-to-day operations. Participants shape agendas, compare performance approaches, and share peer-tested strategies in facilitated sessions.
Leadership Xchange Groups forming include:
- Financial Products & Insurance
- Parts Return & Quality Analysis
- Warranty Administration
- Recall, Customer Campaigns & Legal
- Purchasing & Supplier Cost Sharing
- Technical Assistance Centers (TAC)
Groups meet three times virtually (February, May & August) and in-person at the MAPconnected Service & Warranty Lifecycle Summit, with ongoing engagement through MyWarrantyNetwork Members Hub for private and group messages and threads.
“Members told us they wanted more focused, executive-level benchmarking—and these groups are built to deliver exactly that,” said Pam Walter, Founder of MAPconnected. “This is about creating space for meaningful conversations, shared learning, and smarter decision-making across the industry.”
Participation in Leadership Xchange Groups is available to MAPconnected annual members and is
by invitation to ensure relevance and active contribution.
For more information or to request an invitation, visit MAPconnected.com or contact us directly. Pam Walter, Founder
MAPconnected
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