AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) to Host Webinar on Reducing Warranty Leakage with AI and Workflow Automation 

“Warranty leakage is rarely caused by one decision. It happens across systems, handoffs, and workflows. Addressing it requires better visibility, stronger process discipline, and more connected decision-making across the lifecycle.” 

Warranty leakage continues to erode OEM margins, often driven not by policy gaps but by execution challenges across disconnected systems, manual reviews, and fragmented workflows. 

MAPconnected, in collaboration with ServiceNow and featuring Stellantis, will host an upcoming webinar to examine how manufacturers are addressing these issues and improving performance across the warranty lifecycle. 

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Gas South Partners with Oncourse Home Solutions to Offer Essential Home Protection in Georgia

Gas South, a leading natural gas provider, has selected Oncourse Home Solutions as its official partner to offer optional home protection programs to Georgia homeowners.

Full Release: https://www.gassouth.com/news-releases/gas-south-partners-with-oncourse-home-solutions

The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

Warranty and service contract executives will get more than just presentations at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods,  www.globalwarrantyinnovations.com scheduled for April 28–29, 2026, at the Hyatt Regency Orlando — they’ll experience powerful networking during a fast-paced, insight-driven program designed to spark ideas, share solutions, and spotlight exactly where this rapidly evolving market is headed next.

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OEM Leaders Confront Rising Supplier Cost-Sharing Complexity as Administrative Burden Moves to the Forefront 

Supplier cost sharing is a powerful lever for controlling warranty and quality costs, but expanding programs are creating operational challenges. Administrative burden, duplicated submissions, and fragmented ownership across purchasing, warranty, finance, and supplier quality teams are driving friction for OEMs and suppliers alike.

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Peoples Choice Warranty Announces Acquisition By Investor Group Led By Saf Group And Vertical Capital Partners, Positioning Company For Next Phase Of Growth

Peoples Choice Warranty (PCW), a leading provider of extended warranty and vehicle protection products in Canada, is proud to announce the completion of its acquisition by an investor group led by SAF Group and Vertical Capital Partners. 

Full Release: https://www.cantechletter.com/newswires/peoples-choice-warranty-announces-acquisition-by-investor-group-led-by-saf-group-and-vertical-capital-partners-positioning-company-for-next-phase-of-growth/

MyLand Partners with Growers Edge to Introduce Performance-Backed Model for Specialty Crops

Growers Edge, a financial technology firm that provides modern financial products and data-driven tools for agricultural retailers, manufacturers, and lenders, and MyLand, a leading innovator in soil health, today announced a new partnership aimed at accelerating the adoption of soil performance solutions through a performance-backed program that empowers growers with greater certainty and measurable results.

Full Article: https://www.growersedge.com/press-release/myland-partners-with-growers-edge/

Vehicle Buyback Management & Accountability

March 16, 2026

How Many Vehicle Buybacks Were Preventable?

Not every vehicle buyback starts with a bad component. Often, it begins with a missed diagnosis, incomplete documentation, the wrong part ordered, or repeat visits that go unaddressed. On March 19, MAPconnected will host an executive Vehicle Buyback Management & Accountability Round Robin, designed to help OEMs, dealers, suppliers, and customer care leaders reduce costs, improve customer trust, and strengthen accountability.

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Florida Service Contract Statutes and Auto‑Renewal

For service contract sellers and providers in Florida, it is important to review Section 501.165 of the Florida Statutes if you offer programs that automatically renew consumer service contracts.

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What are the Three Viable Options for an OEM or Retailer Service Contract Program

For a new program, there are three basic options for structure and approach. Each option includes many details, and this summary provides a high-level overview of those options.

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Industry Leader Joins mSupply as Vice President of Merchandising

St. Louis, MO (February 25, 2026) — mSupply, a leading North American distributor of appliance, HVAC and plumbing parts and equipment, announced today that Jeff Burwell has joined the company as its first Vice President of Merchandising.

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