Join us at The 5th Annual Warranty & Service Contract Innovations for Vehicle, Smart Products & Consumer Goods, www.globalwarrantyinnovations.com April 28-29, 2026, at the Hyatt Regency Orlando, to hear what’s working – and what’s not – directly from leaders who are shaping the industry today.
Continue reading
Here are five critical elements to address as a Retailer, Manufacturer, Insurtech, Solution Provider, or FinTech when using insurance to back warranties, refunds, service level agreements (SLAs), and performance guarantees for products, services, or SaaS platforms. There are several other items, but these five are at the top of the list:
Continue reading
Québec’s new regulation sets fixed durations for a statutory warranty of good working order covering major appliances and consumer electronics.
Full Article: https://www.retail-insight-network.com/news/retailers-face-extended-warranty-obligations-under-quebec-law/
MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration.
The TAC Leadership Xchange Group brings together leaders responsible for Technical Assistance Centers, dealer support, diagnostics, and service operations. Discussions will focus on TAC structure, diagnostics, prior approval governance, and technology integration—and how these decisions impact dealers, technicians, and overall service effectiveness.
Continue reading
MAPconnected announces the launch of the Purchasing & Cost Sharing Xchange Group, an exclusive executive peer benchmarking forum designed for senior OEM leaders responsible for purchasing, supplier negotiations, cost recovery, and cost-sharing governance.
Continue reading
MAPconnected invites you to join the Financial Products & Insurance Xchange Group, an OEM-exclusive executive benchmarking forum for leaders responsible for financial products, insurance, extended service contracts, and enterprise risk. The group provides a trusted, closed-door environment for senior executives to benchmark performance, exchange best practices, and collaborate on shared challenges related to financial product structure, risk management, and customer loyalty.
Continue readingMAPconnected, the Service & Warranty Lifecycle Network, has launched its new Leadership Xchange Groups, providing senior OEM leaders with closed-door, member-driven peer benchmarking focused on strategy, governance, and enterprise-wide impact.
Continue reading
A new Georgia law is changing how HVAC warranties work, giving homeowners and future buyers stronger protections and fewer surprises when costly repairs are needed.
Full Article: https://www.cbsnews.com/atlanta/news/new-georgia-law-hvac-warranty-protections-homeowners-buyers/
The FCC has delayed the effective date of the ‘Revoke All’ rule under the Telephone Consumer Protection Act to January 31, 2027.
The Revoke All rule requires that, if a called party uses any reasonable method to revoke consent under the TCPA, such consent is deemed fully revoked. This means the caller may not send additional robocalls or robotexts unless an exemption applies.
The full article is available from the link below. If you are advertising, marketing, or selling service contracts (or other products/services) directly to consumers, you should read this article from Mac Murray & Shuster LLP, a leading expert in these areas.
Full Article: https://mslawgroup.com/delayed-again-fcc-pushes-back-tcpas-revoke-all-rule-to-january-31-2027/
Ram recently announced plans to extend its 10-year/100,000-mile truck powertrain warranty through the 2026 model year. The industry’s best truck warranty was set to expire on Jan. 2, 2026.
Full Article: https://www.kbb.com/car-news/ram-extends-10-year-powertrain-warranty-through-2026/