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Category Archives: Regulatory
Ninth Circuit Curtails Consumers’ Class Claims Under the Magnuson-Moss Warranty Act
The United States Court of Appeals for the Ninth Circuit held that the Class Action Fairness Act of 2005 (CAFA) “may not be used to evade the specific numerosity requirement” of the Magnuson-Moss Warranty Act” (MMWA).
Read the full article: https://www.jdsupra.com/legalnews/ninth-circuit-curtails-consumers-class-13010/
Extended Warranty and Service Contract Innovations
SSN has structured this event as a Virtual and In-Person event so you can safely register for the event today. If a continuing COVID-19 outbreak, self-quarantine rules and social distancing rules make it impossible to attend the in-person event, you will still benefit from our full agenda and all the networking opportunities at the virtual event.
Join us at the 11th Annual Extended Warranty & Service Contract Innovations! This year’s all new agenda takes a deep-dive into new frontiers in extended warranty and service contract innovations!
Event Highlights Include:
New Law Improves Warranty Process In Louisiana – RV Related
New law amends the RV-specific franchise provisions to clarify that warranty claims cannot be rejected as late if the claim is received within 60 days of the completion of a work order.
Full Article: https://www.rvia.org/news-insights/new-law-improves-warranty-process-louisiana
Blurred Lines: Another Case of Service Contract v. Warranty v. Insurance Confusion
By Brian T. Casey and Jon L. Gillum
In a brand new opinion, the Oklahoma Supreme Court in Sparks v. Old Republic Home Protection Co., Inc. [1] held that what appeared (and was likely intended) to be a “service contract” was actually an insurance contract by way of also being a warranty, thereby preventing enforcement of an arbitration clause in the contract. Say what?
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NY Fines Insurer $4M For Inadequate Consumer Disclosures
The New York Department of Financial Services fined Asurion Insurance Services and Asurion Protection Services $4 million for providing inadequate consumer disclosures for insurance offerings.
Full Article: https://insurancenewsnet.com/innarticle/ny-fines-insurer-4m-for-inadequate-consumer-disclosures#.XlgCmpNKhTY
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AutoMax, a Framingham-based used car dealership agrees to pay $925K for ‘deceptive’ sales practices
“AutoMax and its owner purposely kept their customers in the dark about the condition and history of the cars they sold and charged customers illegal and unnecessary fees.”
Full Article: https://www.boston.com/news/business/2019/11/20/automax-settlement
10th Annual Extended Warranty & Service Contract Innovations National Forum
10th Annual Extended Warranty & Service Contract Innovations National Forum
Extended Warranty & Service Contract Innovations is your gateway to learning new tools and strategies across industries to streamline operations, improve customer service, optimize your marketing & sales programs, and ensure compliance with evolving regulations.
The community focuses on how to drive down costs and think creativity about new ways to provide value and expand market share. See more at: https://www.warrantyinnovations.com
Use discount code WN300 to get a $300 discount off the price of registration.
Honda dealership fooled customers into buying useless warranties: Pennsylvania Attorney General Josh Shapiro
Pennsylvania Attorney General Josh Shapiro settles with car dealership over warranties the attorney general calls “valueless.”
Full Article: https://www.pennlive.com/news/2019/04/honda-dealership-fooled-customers-into-buying-useless-warranties-attorney-general.html