Category Archives: Regulatory

Vehicle Value Protection Agreements (VVPAs) Gain Explicit Authorization Across Multiple States

The landscape for Vehicle Value Protection Agreements (VVPAs) in the United States is rapidly maturing, with a growing number of states enacting statutes that explicitly authorize the sale of these innovative financial protection products.

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Maryland HB1046: Vehicle Service Contract Technical Service Bulletin Restrictions Effective October 1, 2025

Maryland House Bill 1046, signed into law on April 22, 2025, and effective October 1, 2025, protects consumers by prohibiting certain practices, including:

  • Mechanical repair contracts cannot exclude coverage solely because a technical service bulletin identifies the issue
  • Vehicle Service Contract obligors/providers denying claims solely based on repairs being listed in technical service bulletins

This law significantly protects consumers by preventing certain coverage exclusions in vehicle service contracts.

Full Text: https://mgaleg.maryland.gov/2025RS/fnotes/bil_0006/hb1046.pdf

16th Annual Extended Warranty & Service Contract Innovations

October 27-29, 2025, The Drake, Chicago, Illinois

The next evolution in warranties and service contracts is here—are you ready? From vehicles and home to mobile, electronics, and appliances—this year’s event is packed with innovations. Join us for The 16th Annual Extended Warranty & Service Contract Innovations, www.warrantyinnovations.com scheduled for October 27-29, 2025, The Drake, Chicago, Illinois.

Warranty News readers use promotion code WN300 for $300 off!

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Mosaic Adds Continuous Monitoring With AuditF&I

Mosaic Compliance Services announced the launch of AuditF&I, a new continuous monitoring solution designed to help dealers confirm and document compliance with state and federal requirements.

CLEARWATER, Fla. — June 17, 2025 — Mosaic Compliance Services has launched AuditF&I, a new continuous monitoring solution for U.S. auto, RV, motorcycle, powersports and marine dealerships.

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LG class action alleges company short-changes consumers on warranties

Two California consumers claim in a class action lawsuit that LG Electronics violated state law by starting its warranties on the date of purchase, rather than the date of delivery.

Full Article: https://topclassactions.com/lawsuit-settlements/lawsuit-news/lg-class-action-alleges-company-short-changes-consumers-on-warranties/

REMINDER – New Hampshire Insurance Department Announces Important Updates to Consumer Guaranty Contract Law

The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.

Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.

The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.

Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty

Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf 

This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.

Is it a CLIP or a SCRIP or a CLRP or PWI or PGI

The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.

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Don’t Waste Your Money | Home warranties under fire over denied claims

Another in a never-ending example of problems with some Home Warranty companies. Denying a claim after years of paying for it and calling it a manufacturer’s defect.

Full Article: https://www.wdrb.com/news/business/dont-waste-your-money-home-warranties-under-fire-over-denied-claims/article_817e13a0-e27d-11ef-b44e-abb345c99f50.html

The Fourth Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – March 26-27, 2025

Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets

Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana

About The Event

Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.

Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.

The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.

Full Details: https://www.ssn-email.com/ssn/warr16/web.html

Unlicensed Auto Warranty Company Ordered to Cease-and-Desist Operations in Oklahoma

The Oklahoma Insurance Department (OID) has issued a Cease-and-Desist Order against Select Auto Inc., doing business as Select Auto Protect, due to the unauthorized sale of auto warranty contracts in Oklahoma.

Full Release: https://www.oid.ok.gov/release_012425/