Two California consumers claim in a class action lawsuit that LG Electronics violated state law by starting its warranties on the date of purchase, rather than the date of delivery.
Category Archives: Regulatory
REMINDER – New Hampshire Insurance Department Announces Important Updates to Consumer Guaranty Contract Law
The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.
Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.
The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.
Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty
Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf
This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.
Is it a CLIP or a SCRIP or a CLRP or PWI or PGI
The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.
Continue reading
Don’t Waste Your Money | Home warranties under fire over denied claims
Another in a never-ending example of problems with some Home Warranty companies. Denying a claim after years of paying for it and calling it a manufacturer’s defect.
The Fourth Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – March 26-27, 2025
Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets
Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana
About The Event
Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.
Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.
The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.
Full Details: https://www.ssn-email.com/ssn/warr16/web.html
Unlicensed Auto Warranty Company Ordered to Cease-and-Desist Operations in Oklahoma
The Oklahoma Insurance Department (OID) has issued a Cease-and-Desist Order against Select Auto Inc., doing business as Select Auto Protect, due to the unauthorized sale of auto warranty contracts in Oklahoma.
Full Release: https://www.oid.ok.gov/release_012425/
Using a Contractual Liability Insurance Policy (CLIP) for Limited Warranties or Service Guarantees
Businesses offering Limited Warranties or Service Guarantees frequently encounter the question, “What backs this warranty or guarantee?”
This question is critical to clients seeking peace of mind that something supports the warranty or guarantee beyond the company’s promise. In some cases, clients will not do business with a company that doesn’t have adequate backing for its promise or guarantee.
Continue reading
Maine’s Implied Warranty Law should not fly below radar
Most consumer goods bought in Maine have an implied warranty of four years. Retailers and service contract providers need to take note of whether they are selling programs on products that this law already covers.
Full Article: https://www.pressherald.com/2024/12/22/letter-be-aware-of-maines-implied-warranty-law/
Colorado prosecutors shut down, sue vehicle warranty business
Edina Realty to pay $3.5 million in home warranty settlement with MN AG’s Office
The Minnesota Attorney General’s Office says a settlement has been reached with Edina Realty over alleged secret payments to promote home warranties.