Peace of Mind with Extended Warranties and LG Proactive Customer Care

Peace of Mind with Extended Warranties and LG Proactive Customer Care
The BrandSource Service Committee recently announced it has forged a formal partnership with the Professional Service Association (PSA), the leading trade organization dedicated to the long-term success of the appliance repair channel.
Full Article: https://www.twice.com/retailing/buying-groups/brandsource-partners-with-professional-service-association
Clyde, an extended warranty startup helping small e-commerce businesses offer service contracts, announces it has raised a $14 million Series A led by Spark Capital with participation from Crosslink, RRE, Rea Sea Ventures and others.
Continue readingPSG provided support in every step of forming and operating a new service contract provider in North America. PSG leverages deep contacts in the warranty industry to help facilitate the entry into the space.
PSG’s roadmap includes support with:
The PSG process is designed to support Independent Providers, Original Equipment Manufacturers (OEM) and Retailers. OEMs and Retailers can in-source or outsource individual elements of their program for their Service Contract Program allowing individual structures to address revenue recognition issues, customer experience & lifetime value and overall program design and development.
Contact Personal Safeguards Group for more information. https://personalsafeguardsgroup.com
Homeowners sheltering in Place to Receive Free Repair Consultations during COVID-19 Crisis
HomeServe USA (HomeServe), a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help homeowners solve common home repairs without stepping foot into the home. Through Telefix, users can save some money during these challenging times with free remote DIY guidance from experts in the plumbing, electrical and HVAC trades. If a repair cannot be made remotely, users will have the option of on-site repairs by licensed technicians.
Full Release: https://www.businesswire.com/news/home/20200428005853/en/
UPDATE: The shutdown driven by the CoronaVirus will greatly impact every category in 2020. This should be viewed as a run rate prior to the shutdown.
For 2020 Personal Safeguards Group projects over $61b at retail for consumer related service contracts.
Automotive continues to lead the industry in terms of gross revenue with 2020 projected at over $33b for Vehicle Service Contracts and over $6.4b for Ancillary products.
Continue readingAfter, Inc., the global leader in Warranty Marketing and Analytics Solutions since 2005, has just announced the return of Scott Morrison, an original founder, to lead new business development and strategic innovation for the company.
Release: https://finance.yahoo.com/news/scott-morrison-one-founders-inc-120000807.html
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Al Miralles, who served as CNA’s Chief Risk Officer since 2017, has been appointed President of CNA Warranty.
Company adds warranty services to robust list of offerings, will provide added protection to customers globally
New York, September 18, 2019: Generali US Branch, the US arm of Generali Group, a
leading insurance and financial services group with more than €500 billion in assets today announced the launch of their new Specialty Insurance Division which will focus on providing comprehensive warranty services and solutions.