Author Archives: Editor

Cross Country Home Services Accelerates Digital Transformation with Launch of ServiceBench® to Support Seamless End-to-End Customer Experience

New Cloud-Based Field Service Management System is Part of Company’s Long-term Commitment to Invest in Digital Technology and Service Partners.

Full Release:  http://www.businesswire.com/news/home/20170720005780/en

CareGARD Warranty Services, Inc. and PCMI Sign Agreement

CareGARD Warranty Services, Inc., and its parent company Automotive Financial Group, has contracted with PCMI Corporation to license and implement PCMI’s Policy Claim and Reporting Solutions™ (“PCRS”) platform. PCRS is an administration solution that enhances how Service Contracts, Extended Warranties, and other aftermarket products are sold, serviced, and administered.

Source:  http://www.prweb.com/releases/2017/07/prweb14526196.htm

Extended Warranty Solutions for Power Generators, Solar Panels and LED Lights

Solutions designed for sellers and OEMs of single whole-home generators, units large enough to run a business or units that serves as disaster recovery.
Website:  http://generatorextendedwarranty.com

Solutions designed for sellers and OEMs of solar panel solutions.
Website:  https://solarpanelextendedwarranty.com

Solutions designed for sellers and OEMs of LED Lighting solutions.
Website:  http://ledextendedwarranty.com

Evansville Water & Sewer Utility Selects HomeServe USA to Offer Optional Water and Sewer Line Service Plans to Customers

HomeServe USA (HomeServe), a leading provider of home emergency repair solutions, today announced the launch of its partnership with Evansville Water & Sewer Utility (EWSU) to offer area homeowners optional repair service plans for the water and sewer lines connecting their homes to the EWSU system.

Full Press Release:  http://www.businesswire.com/news/home/20170627005932/en/Evansville-Water-Sewer-Utility-Selects-HomeServe-USA

EPIC Insurance Brokers and Consultants acquires After, Inc.

EPIC Insurance Brokers and Consultants, a retail property, casualty insurance brokerage and employee benefits consultant, announced today the acquisition of After, Inc. – a product warranty analytics firm based in Norwalk, Conn.

Source:  http://www.prnewswire.com/news-releases/epic-acquires-product-warranty-analytics-specialist-after-inc-300475503.html

What’s Next for Auto F&I?

The unprecedented recovery is over – now what?

It’s been an incredible cycle the last 8 years as the auto industry came roaring back after the collapse in 08. We have now reach a plateau for new car sales and will likely hold below 18m new car sales for the next few years.  With new car sales as the industry proxy for the performance of the Vehicle Service Contract space the leveling of sales is already driving change.

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