Author Archives: Editor

LG Offers Big Savings And Extended Warranties On Leading Appliances For Independence Day

Peace of Mind with Extended Warranties and LG Proactive Customer Care

Full Release: https://www.prnewswire.com/news-releases/lg-offers-big-savings-and-extended-warranties-on-leading-appliances-for-independence-day-301083543.html

CARco, a Leader in Automotive Warranty & Protection Products, to Introduce PowerBand’s Virtual Transaction Platform to Nationwide Network of Auto Dealers

Full Release: https://investors.powerbandsolutions.com/news-events/news/index.php?content_id=138

BrandSource Partners With Professional Service Association

The BrandSource Service Committee recently announced it has forged a formal partnership with the Professional Service Association (PSA), the leading trade organization dedicated to the long-term success of the appliance repair channel.

Full Article: https://www.twice.com/retailing/buying-groups/brandsource-partners-with-professional-service-association

Cinch Home Services welcomes Chewy.com veteran Jason Klinghoffer as new Senior Vice President of Direct to Consumer

Klinghoffer will leverage considerable omni-channel marketing experience to transform Cinch’s DTC approach and further fuel the company’s digital transformation

Full Announcement: https://www.cinchhomeservices.com/-/cinch-home-services-welcomes-chewy.com-veteran-jason-klinghoffer-as-new-senior-vice-president-of-direct-to-consumer

New Law Improves Warranty Process In Louisiana – RV Related

New law amends the RV-specific franchise provisions to clarify that warranty claims cannot be rejected as late if the claim is received within 60 days of the completion of a work order. 

Full Article: https://www.rvia.org/news-insights/new-law-improves-warranty-process-louisiana

Vision Dealer Solutions Enhances Virtual F&I Customer Mode

Vision Dealer Solutions has enhanced its virtual F&I Customer Mode for an even more seamless customer experience.

Full Article: https://www.autodealertodaymagazine.com/361249/vision-dealer-solutions-enhances-virtual-fi-customer-mode

Blurred Lines: Another Case of Service Contract v. Warranty v. Insurance Confusion

By Brian T. Casey and Jon L. Gillum

In a brand new opinion, the Oklahoma Supreme Court in Sparks v. Old Republic Home Protection Co., Inc. [1] held that what appeared (and was likely intended) to be a “service contract” was actually an insurance contract by way of also being a warranty, thereby preventing enforcement of an arbitration clause in the contract. Say what?

Continue reading →

EFG Companies – Never Lose a VSC Sale with MAP®

With EFG’s Motorist Assistance Plan star coverage, you can provide every customer with a vehicle service contract.

MAP allows each customer to have their own coverage. There’s no such thing as one size fits all! MAP allows for exact match of miles driven to contract specificity and rating. 

Full Article: https://www.efgcompanies.com/products/maintenance-plan-vsc/maintenance-plan-motorist-assistance/

Panasonic extends industry-leading warranty on solar panels to cover labor on complete system

Panasonic’s 25-year warranty previously covered solar panels and Enphase microinverters, and will now offer comprehensive labor coverage for its authorized, premium and elite installers

Full Release: https://na.panasonic.com/us/news/panasonic-extends-industry-leading-warranty-solar-panels-cover-labor-complete-system