Author Archives: Editor

Sure launches modern embedded home warranty protection solution

Enabling its partners to offer homeowners and landlords home warranty protection through a digital-first experience.

 Sure announces the launch of Sure’s Home Warranty solution, a modern embedded home warranty protection solution for the digital age. 

Full Release: https://www.prnewswire.com/news-releases/sure-launches-modern-embedded-home-warranty-protection-solution-301806261.html

2nd Annual Global Warranty & Service Contract Innovations Conference

April 18-19, 2023, at the Hyatt Regency Long Beach, California

Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

To register and view the schedule of events, please visit:  www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.

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MAPconnected Survey

Are you alone battling with incorrect use of fault or condition codes?

Find out now by taking this 14-question survey which has been commissioned for a MAPconnected member company to help them obtain feedback on how other companies are:

  • Equipping Dealership personnel to provide correct defect code
  • Reducing incorrect claim coding with Authorized Service Providers
  • Simplifying the defect code selection process for technicians / warranty personnel

All companies that participate will receive the overall results! 

For details: https://www.mapconnected.com/fault-or-condition-codes-start-your-year-off-smarter-by-getting-mapconnected/

Check out the MAPconnected Automotive Q1 Virtual Events and more

February 15 Round Robin: Good Versus Bad Claims Quality Scoring (3 – 4 pm ET)

March 21 Round Robin: Turning Warranty Data Into a Continuous Improvement Tool (3 – 4 pm ET)

April 19 Webinar: Warranty Costs Related To Serviceable and Non-Serviceable Electric Vehicle Battery Packs  (11 – 12 pm ET)

October 24-25 OnSite:  Vehicle Service & Warranty Lifecycle Summit (3rd annual) Oct 24 – 25 at the Henry Hotel, Dearborn MI

For more information or to register: https://www.mapconnected.com/2023-upcoming-events/

Assurant Partners with Altelium to Advance Battery Electric Vehicle Protection and Products Through Accelerated EV Battery Analytics & Consumer Insights

Partnership bolsters Assurant’s ability to offer products like Assurant EV One Protection℠ by combining real-time battery and actuarial data with enhanced modeling and AI

Full release: https://www.yahoo.com/now/assurant-partners-altelium-advance-battery-133000333.html

National home warranty scam hits Wichita, DA warns it seems very real

WICHITA, Kansas – Assistant District Attorney Jason Roach is sounding the alarm on a scam going around Wichita and says this one might be hard to spot even for a trained eye.

Roach says the scammers take time to do research and write the home warranty renewal letters with information specific only to you.

Source: KAKA.com

Full Article: https://www.kake.com/story/48266857/national-home-warranty-scam-hits-wichita-da-warns-it-seems-very-real

New PCMI Whitepaper Releases: Driving Extended Warranty & Service Contract Revenue Growth Through the Use of Automation

Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.

  • The role of software applications in selling extended warranties and service contracts
  • Servitization and how technology can optimize the customer experience
  • How the right sales and marketing strategies can increase revenue growth

Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/

Ohio AG sues fake home warranty company after more than 1,200 consumers complaints

Ohio Attorney General Dave Yost announced he is suing a phony home warranty company and its administrator for misrepresentation and immoral business practices.

Full Article: https://www.whio.com/news/local/ohio-ag-sues-fake-home-warranty-company-after-more-than-1200-consumers-complaints/RWH6T3LZ4RBDJAYKVJUYTHRRII/