MAPconnected Survey

Are you alone battling with incorrect use of fault or condition codes?

Find out now by taking this 14-question survey which has been commissioned for a MAPconnected member company to help them obtain feedback on how other companies are:

  • Equipping Dealership personnel to provide correct defect code
  • Reducing incorrect claim coding with Authorized Service Providers
  • Simplifying the defect code selection process for technicians / warranty personnel

All companies that participate will receive the overall results! 

For details: https://www.mapconnected.com/fault-or-condition-codes-start-your-year-off-smarter-by-getting-mapconnected/

Check out the MAPconnected Automotive Q1 Virtual Events and more

February 15 Round Robin: Good Versus Bad Claims Quality Scoring (3 – 4 pm ET)

March 21 Round Robin: Turning Warranty Data Into a Continuous Improvement Tool (3 – 4 pm ET)

April 19 Webinar: Warranty Costs Related To Serviceable and Non-Serviceable Electric Vehicle Battery Packs  (11 – 12 pm ET)

October 24-25 OnSite:  Vehicle Service & Warranty Lifecycle Summit (3rd annual) Oct 24 – 25 at the Henry Hotel, Dearborn MI

For more information or to register: https://www.mapconnected.com/2023-upcoming-events/

Assurant Partners with Altelium to Advance Battery Electric Vehicle Protection and Products Through Accelerated EV Battery Analytics & Consumer Insights

Partnership bolsters Assurant’s ability to offer products like Assurant EV One Protection℠ by combining real-time battery and actuarial data with enhanced modeling and AI

Full release: https://www.yahoo.com/now/assurant-partners-altelium-advance-battery-133000333.html

OnPoint Warranty Solutions Announces Strategic Investment and Acquisition

OnPoint Warranty Solutions Announces Strategic Investment from Waterfall Asset Management and Atalaya Capital Management and Simultaneous Acquisition of Guardian Protection Products.

Full release: https://www.prweb.com/releases/2023/1/prweb19127272.htm

National home warranty scam hits Wichita, DA warns it seems very real

WICHITA, Kansas – Assistant District Attorney Jason Roach is sounding the alarm on a scam going around Wichita and says this one might be hard to spot even for a trained eye.

Roach says the scammers take time to do research and write the home warranty renewal letters with information specific only to you.

Source: KAKA.com

Full Article: https://www.kake.com/story/48266857/national-home-warranty-scam-hits-wichita-da-warns-it-seems-very-real

Nevada Division of Insurance provides answers to frequently asked questions surrounding Service Contracts

Comprehensive Press Release from Nevada related to Service Contracts

Read Full Release

New PCMI Whitepaper Releases: Driving Extended Warranty & Service Contract Revenue Growth Through the Use of Automation

Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.

  • The role of software applications in selling extended warranties and service contracts
  • Servitization and how technology can optimize the customer experience
  • How the right sales and marketing strategies can increase revenue growth

Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/

Ohio AG sues fake home warranty company after more than 1,200 consumers complaints

Ohio Attorney General Dave Yost announced he is suing a phony home warranty company and its administrator for misrepresentation and immoral business practices.

Full Article: https://www.whio.com/news/local/ohio-ag-sues-fake-home-warranty-company-after-more-than-1200-consumers-complaints/RWH6T3LZ4RBDJAYKVJUYTHRRII/

Assurant Product Experience Exchange Launches Enabling Clients to Customize and Embed Insurance and Protection Programs into Omni-Channel Customer Experiences

Turnkey technology delivery platform helps clients meet customers where they are

Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.

Full Release: https://www.assurant.com/newsroom-detail/NewsReleases/2022/December/assurant-product-experience-exchange

APCO Holdings, LLC, Acquires National Auto Care, Creating Nationwide F&I Force

 APCO Holdings, LLC, a leading provider and administrator of automotive Finance & Insurance products and home to the EasyCare and GWC Warranty brands, has acquired National Auto Care.

Full Release: https://apcoholdings.com/press-room/apco-holdings-llc-acquires-national-auto-care-creating-nationwide-fi-force/