Bruviti Triage Center Helps Organization Quickly Build AI Capabilities for Service Teams

Bruviti Triage Center provides a no-code AI tool for OEMs, independent service providers, and warranty providers to enhance their self-help, contact center, and technical support capabilities using artificial intelligence

CAMPBELL, Calif. — December 2, 2021, 2021: Bruviti, the leader in AI-driven predictive service applications, has launched Bruviti Triage Center, a no-code web application that enables manufacturers, independent servicers, and warranty providers of field-serviced products to quickly develop their own AI-powered triage environment to augment their existing customer- and technical support capabilities.

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The Admin System Lifecycle: Is your Administration System Constraining your Ability to Grow?

Upcoming Webinar: Dec 9, 2021, 10:30 AM Central.

Mark Nagelvoort President & CEO @PCMI, Doug Bell Principal @Service Contract Consulting, and Gregory Myers Executive Managing Director @Beecher Carlson will discuss the admin system lifecycle and how your current system could potentially be constraining the ability to grow. They will cover:

  • How to know when it’s time to replace your admin system
  • Competing in today’s Assurance Products marketplace
  • The non-negotiables of a good admin system
  • Tips for making a smooth business transformation

Full Details and Registration: https://us02web.zoom.us/webinar/register/5316376005926/WN_sdOj2egXQ5OohAyb_7AkQw

Amazon Home Warranty settles with Arizona AG

Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.

Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html

American Water’s Homeowner Services Group Launches New Partnership with Natural Gas Utility

American Home Solutions, part of American Water’s Homeowner Services Group, announced today it has entered into an agreement with ONE Gas, one of the largest, 100% regulated natural gas utilities in the U.S., to provide optional home warranty protection programs to homeowners and renters in Texas and Oklahoma.

Full release: https://www.businesswire.com/news/home/20211115005946/en/American-Water%E2%80%99s-Homeowner-Services-Group-Launches-New-Partnership-with-Natural-Gas-Utility

PCMI Integrates with One Guard to Optimize the Vehicle Analysis and Inspection Process

This partnership allows administrators to streamline the claims adjudication and inspection report process within a single portal

PCMI has partnered with One Guard Inspections, one of the largest and most comprehensive Inspector Networks, to integrate its vehicle analysis and inspection capabilities within PCMI’s Policy Claim and Reporting Solutions™ (PCRS) platform, streamlining processes for the Vehicle Service Contract and Third-Party Administrator industries. With the companies integrated technologies, PCRS customers will be able to complete the entire inspection and claims process faster, within one easy-to-use module.

Full Release: https://www.pcmicorp.com/2021/11/pcmi-integrates-with-one-guard-to-optimize-the-vehicle-analysis-and-inspection-process/

Warranty Life Transforms Smartphone Protection with Cost-Cutting AI-powered Usage-Based Coverage

Warranty Life launches new personalized protection for smartphone users that uses the combined power of artificial intelligence (AI), telematics, and machine learning (ML) to develop the first usage-based smartphone protection where your behavior directly impacts how much you pay.

Full Release: https://www.prnewswire.com/news-releases/warranty-life-transforms-smartphone-protection-with-cost-cutting-ai-powered-usage-based-coverage-301408571.html

LegalEase Launches iPAT AI Tool for Managing Automotive Warranty Litigation in California

Company to demo product at upcoming MAPConnected warranty roundtable

ANN ARBOR, Mich. (October 4, 2021) — LegalEase Solutions LLC, which provides customized legal solutions for corporations, in-house legal departments and law firms, has launched iPAT for the automotive OEM market. Developed by a team of attorneys and data scientists at LegalEase in partnership with Felix AI, iPAT leverages historical data, artificial intelligence (AI) and predictive analytics to predict case outcomes, value cases and analyze buy-back eligibility of vehicles, to help OEM’s resolve warranty/lemon law claims more accurately, quickly and at a significantly lower cost. 

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Clyde Raises $41M To Deliver a Comprehensive Product Lifecycle Platform for Merchants and Their Customers

Clyde announced it has raised $41M, including $25M in Series B funding and $16M in working capital.

Full Release: https://www.businesswire.com/news/home/20211019005085/en/Clyde-Raises-41M-To-Deliver-a-Comprehensive-Product-Lifecycle-Platform-for-Merchants-and-Their-Customers