Category Archives: Technology

8th Annual Extended Warranty and Service Contract Innovations Event – September 13-15, 2017

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Mize to release next generation of Service Contracts Management solution at Warranty and Service Contracts Innovation Conference

TAMPA, Fla., Aug. 7, 2017 /PRNewswire/ — Mize, the leader in Connected Customer Experience software, announced today the planned release of next generation of Service Contracts Management software at the upcoming Extended Warranty and Service Contracts Innovations conference in Nashville, TN on Sept 13th, 2017.

Full Article:  http://markets.businessinsider.com/news/stocks/Mize-to-release-next-generation-of-Service-Contracts-Management-solution-at-Warranty-and-Service-Contracts-Innovation-Conference-1002237487

List of 2017 Speakers at the Extended Warranty and Service Contract Innovations Summit

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers

Eric Arnum, Warranty Week
Chad Bernstein, Hendrick Autoguard, Inc.
Darius Bullock, Electrolux North America
Brian T. Casey, Locke Lord LLP
Christine Dorton, GE Appliances
Kirsten Elsworth, Ally Financial – Insurance Operations
Brian Feldman, Spencer Re
Miguel Fernández, Claimbot
David Froning, SAS
Mark Frye, Encompass Supply Chain Solutions, Inc.
Jocelyn Getson, Centricity
Stacy Golden, Encompass Supply Chain Solutions, Inc.
David Gregory, Amazon
Steve Gusa, Sears Holdings Corporation
Erik Hickly, Microsoft
Ashok Kartham, Mize
Larry King, Ford Motor Company
Jonathan Kyle, SquareTrade
Aleem Lakhani, AMT Warranty Corporation
Julie Lohmeier, Pivotal Home Solutions
Aaron E. Lunt, The Warranty Group
Ken Mac, General Motors
Timothy J. Meenan, SCIC (Service Contract Industry Council)
Greg E. Mitchell, Frost Brown Todd LLC
Dawn E. Morris, Centricity
Trish Briscoe Myers, EFG Companies
Nick Palmer, ICON Health and Fitness/UTS
Rodney Rahl, Nebraska Furniture Mart
Lisa R. Ray, Ally
Daniel Raycroft, PCMI Corporation
Patrick Scheen, Accentf(x) Marketing
Lee Senderov, YourMechanic
John Sessions, Encompass Supply Chain Solutions, Inc.
Mark Shaw, Nebraska Furniture Mart
James Slazas, ConsenSys
Sean Stapleton, AmTrust Financial Company
Angie Tuglus, Ally Insurance
Jesse D. Wilson, Frost Brown Todd LLC

Mitsubishi Caterpillar Forklift America Inc. Deploys Tavant Warranty System

Tavant, a leading provider of aftermarket solutions for manufacturing industries, announced today that Mitsubishi Caterpillar Forklift America Inc. (MCFA) has deployed Tavant Warranty solution…

Source:  http://www.businesswire.com/news/home/20170726005498/en/Mitsubishi-Caterpillar-Forklift-America-Deploys-Tavant-Warranty

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Cross Country Home Services Accelerates Digital Transformation with Launch of ServiceBench® to Support Seamless End-to-End Customer Experience

New Cloud-Based Field Service Management System is Part of Company’s Long-term Commitment to Invest in Digital Technology and Service Partners.

Full Release:  http://www.businesswire.com/news/home/20170720005780/en

EPIC Insurance Brokers and Consultants acquires After, Inc.

EPIC Insurance Brokers and Consultants, a retail property, casualty insurance brokerage and employee benefits consultant, announced today the acquisition of After, Inc. – a product warranty analytics firm based in Norwalk, Conn.

Source:  http://www.prnewswire.com/news-releases/epic-acquires-product-warranty-analytics-specialist-after-inc-300475503.html

ServiceBench® Rolls Out Warranty Claims System with HVAC Manufacturer

ServiceBench, the leading provider of integrated service management solutions, announced a contract win with Tradewinds Climate Systems® the world’s largest manufacturer of specialized heating, ventilation and air conditioning products.

Source:  http://finance.yahoo.com/news/servicebench-rolls-warranty-claims-system-131000597.html

Product Warranty Insurance

Product Warranty Insurance may help companies seeking options to offer clients a longer product limited warranty versus their traditional warranty.  Product Warranty Insurance or a Service Contract program may offer a solution to increase the warranty – yet transfer the risk to an insurance company or service contract provider.

Source:  http://productwarrantyinsurance.com

Tata Consultancy Services (TCS) is a Silver sponsor at the upcoming Warranty Chain Management Conference

The 2017 Warranty Chain Management Conference to be held at the Hilton El Conquistador Golf and Tennis Resort, Tucson, Arizona on March 7-9, 2017.

This annual conference provides a forum for Warranty Professionals and Executives to meet and discuss warranty related issues and learn best practices from industry peers.

Full Release:  http://www.tcs.com/news_events/events/Pages/Warranty-Chain-Management-2017.aspx