Category Archives: Regulatory

New Agenda Highlights and Speakers Announced for Warranty Innovations Nashville

This year the 13th Annual Extended Warranty & Service Contract Innovations will be the best yet with the most comprehensive industry analyses and case studies! Scheduled for October 17-18, 2022, at the Renaissance Nashville Hotel, live in Nashville, Tennessee, this highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.

Register today at: https://www.warrantyinnovations.com.

The following agenda highlights has been updated with exciting new sessions and speakers:

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New Federal Trade Commission’s Safeguards Rule is a Game-Changer for Extended Warranty and GAP Waiver Industries

By Brian T. Casey, Theodore P. Augustinos and Alexander R. Cox

The Federal Trade Commission (“FTC”) has recently supercharged the Gramm-Leach-Bliley Act’s Safeguards Rule for financial institutions under its jurisdiction. The Safeguards Ruleimposes data security standards for consumer nonpublic person information obtained and created by financial institutions subject to the FTC’s Gramm-Leach-Bliley Act jurisdiction. The FTC finalized its proposed update to the Safeguards Rule on October 28, 2021, which was originally published for rule-making in March 2019 and then further developed during an FTC workshop in July 2020. After a lengthy gestation period, the new revised rule became effective January 10, 2022, and requires compliance by December 9, 2022.

This is only a very small extract of this article regarding this important topic.

The Full Article is available at: https://warrantynews.com/wp-content/uploads/2022/09/ARTICLE_New-Federal-Trade-Commissions-Safeguards-Rule-7-2022.pdf

FTC rejects requests from NADA, others for more time to comment on car dealer rules

The Federal Trade Commission rejected request by the National Automobile Dealers Association, National Association of Minority Automobile Dealers and American International Automobile Dealers Association for more time to comment on the agency’s proposed rules on their industry’s advertising and F&I practices.

Full Article: https://www.autonews.com/finance-insurance/ftc-rejects-requests-nada-others-more-time-comment-car-dealer-rules

13th Annual Extended Warranty & Service Contract Innovations

This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Event Highlights Include:

  • 30+ Top-flight speakers crossing multiple industries including auto, appliance, mobile, electronics, home, heavy equipment, and more
  • Unmatched learning opportunities acknowledged as the best for all industries
  • In-depth case studies, provocative panel debates, and quick sound-bite industry insight sessions to give you all you need to understand the leading issues in extended warranty/service contracts today
  • 4 industry-specific interactive networking roundtables

Comprehensive coverage of the full spectrum of your extended warranty & service contract business includes: Customer Service, New Product Development, Disruptive Technology, Marketing & Sales, Legal & Regulatory, Finance & Insurance.

For more information and to register: https://www.warrantyinnovations.com/index.php

Amazon Home Warranty settles with Arizona AG

Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.

Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html

Extended Warranty & Service Contract Innovations

Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs

October 18-19, 2021 Renaissance Nashville Hotel, Nashville, Tennessee

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CA Department of Insurance orders consumer refunds from illegal sales of extended vehicle warranties

A Department of Insurance investigation that found a company was illegally selling vehicle service contracts, or “extended warranties,” has led to an order requiring it to refund consumers and dissolve its operations.

Full Release: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release059-2021.cfm

Enduring Changes in the Post-Pandemic Warranty Industry

Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.

Full Article: www.warrantyweek.com/archive/ww20210603.html