Mosaic Compliance Services announced the launch of AuditF&I, a new continuous monitoring solution designed to help dealers confirm and document compliance with state and federal requirements.
CLEARWATER, Fla. — June 17, 2025 — Mosaic Compliance Services has launched AuditF&I, a new continuous monitoring solution for U.S. auto, RV, motorcycle, powersports and marine dealerships.
Continue reading
Two California consumers claim in a class action lawsuit that LG Electronics violated state law by starting its warranties on the date of purchase, rather than the date of delivery.
The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.
Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.
The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.
Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty
Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf
This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.
The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.
Continue reading
Another in a never-ending example of problems with some Home Warranty companies. Denying a claim after years of paying for it and calling it a manufacturer’s defect.
Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets
Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana
Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.
Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.
The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.
Full Details: https://www.ssn-email.com/ssn/warr16/web.html
The Oklahoma Insurance Department (OID) has issued a Cease-and-Desist Order against Select Auto Inc., doing business as Select Auto Protect, due to the unauthorized sale of auto warranty contracts in Oklahoma.
Full Release: https://www.oid.ok.gov/release_012425/
Businesses offering Limited Warranties or Service Guarantees frequently encounter the question, “What backs this warranty or guarantee?”
This question is critical to clients seeking peace of mind that something supports the warranty or guarantee beyond the company’s promise. In some cases, clients will not do business with a company that doesn’t have adequate backing for its promise or guarantee.
Continue reading
Most consumer goods bought in Maine have an implied warranty of four years. Retailers and service contract providers need to take note of whether they are selling programs on products that this law already covers.
Full Article: https://www.pressherald.com/2024/12/22/letter-be-aware-of-maines-implied-warranty-law/