Category Archives: Limited Warranty

New Leaf Deploys CSG Field Service Management to Enhance Its Customer Experience

Greenwood Village, CO –August 5, 2020 — CSG® (NASDAQ: CSGS) today announced it has signed a long-term agreement with New Leaf Service Contracts, Inc. to help enhance the warranty management process with its customers. CSG will deploy a new contract management capability within its Field Service Management platform to give New Leaf the ability to automate processes, while providing critical customer data to digitally transform the end-to-end management of its contracts.

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New Virtual Events Added to the Service Contract Association

August 12th – Rethinking the Loss Data Equation:
Make Better Decisions Faster and Increase Profitability

August 25th – From Business Continuity to Business Transformation:  How to Succeed in a Post-COVID Field Service Industry

October 13th/15th – 11th Annual Extended Warranty & Service Contract Innovations

The Service Contract Association provides an innovative platform showcasing solutions, services, events, career opportunities and an extensive directory of participants. Visit the Service Contract Association’s website.

Ninth Circuit Curtails Consumers’ Class Claims Under the Magnuson-Moss Warranty Act

The United States Court of Appeals for the Ninth Circuit held that the Class Action Fairness Act of 2005 (CAFA) “may not be used to evade the specific numerosity requirement” of the Magnuson-Moss Warranty Act” (MMWA).

Read the full article: https://www.jdsupra.com/legalnews/ninth-circuit-curtails-consumers-class-13010/