Category Archives: Home Warranty

Department issues Cease and Desist Order to protect California consumers from unlicensed home warranty company

The California Department of Insurance issued a Cease and Desist Order effective immediately for New Jersey-based company, Forever Home Service LLC, doing business as Harmony Home Warranty (Harmony). 

Source: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release053-2021.cfm

home real estate

Cinch® Home Services Partners With Kiwi Energy To Deliver Protection, Value And Savings To New York Residential Customers

Cinch Home Services (Cinch) has partnered with Kiwi Energy to offer home protection plan coverage for residential customers across New York state.

Full Release: https://www.prnewswire.com/news-releases/cinch-home-services-partners-with-kiwi-energy-to-deliver-protection-value-and-savings-to-new-york-residential-customers-301246076.html

home real estate

National Home Warranty Day Witnesses Launch of Tend, The New Modern Approach in Delivering Customer Choice and Experience

Centricity announces its new business and product line, TendTM, bringing homeowners a modern way to obtain comprehensive home and electronics warranty coverage.

Full Release: https://www.globenewswire.com/news-release/2021/02/10/2172975/0/en/National-Home-Warranty-Day-Witnesses-Launch-of-Tend-The-New-Modern-Approach-in-Delivering-Customer-Choice-and-Experience.html

home real estate

Cinch® Home Services announces partnership with The Keyes Company of South Florida

Partnership offers expanded service and protection for real estate professionals and customers

Boca Raton, FL (Jan. 13, 2021) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, announced a new service provider relationship with The Keyes Company of South Florida. Through this new partnership, Cinch offers Keyes Company customers a trusted, reliable and affordable source of coverage for major home systems and appliances when buying and selling real estate. 

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Arch Insurance Announces Entry Into Consumer Product and Home Warranty Markets

Offering provides unique North American insurance and obligor solutions including custom underwriting, data analytics and full compliance support

Arch Insurance today announced its entry into the Consumer Product and Home Warranty markets. With this offering, Arch will focus on its “underwriting only” partnership approach for original equipment manufacturers (OEM), third party administrators, obligors and insurtechs by providing underwriting, compliance, data analytics and nationwide obligor access.

Full Release: https://www.businesswire.com/news/home/20210107005525/en/Arch-Insurance-Announces-Entry-Into-Consumer-Product-and-Home-Warranty-Markets

Upcoming Webinar – How accurate parts prediction transforms the service center

Time : Dec 17, 2020 | 11:00 AM (PST)

REGISTER TODAY

We’ve all been there. It’s never fun.

The call center scheduled a repair call and you’re onsite to fix the problem. You arrived a bit late because the previous call ran long. Now you’ve got to tell the customer that you can’t fix the unit today because you don’t have the right part.

It doesn’t have to be this way. The latest AI tech from Bruviti works hand-in-hand with contact center agent to figure out what’s causing the unit to fail, and then ensures the correct parts are on the truck that gets rolled to the customer site.

In this webinar, Bruviti’s team will map out the design and implementation of a parts prediction system within the service center. We will cover:

  • How a part predictions model is created
  • Using a problem description to predict which parts are needed
  • Integration with an equipment BOM and other internal data sources

You’ll leave the webinar with a plan for how to integrate this technology into your service center, and you’ll be better armed to determine how you’ll reduce costs and boost customer sat in 2021.