Category Archives: Home Warranty

Bruviti Triage Center Helps Organization Quickly Build AI Capabilities for Service Teams

Bruviti Triage Center provides a no-code AI tool for OEMs, independent service providers, and warranty providers to enhance their self-help, contact center, and technical support capabilities using artificial intelligence

CAMPBELL, Calif. — December 2, 2021, 2021: Bruviti, the leader in AI-driven predictive service applications, has launched Bruviti Triage Center, a no-code web application that enables manufacturers, independent servicers, and warranty providers of field-serviced products to quickly develop their own AI-powered triage environment to augment their existing customer- and technical support capabilities.

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Amazon Home Warranty settles with Arizona AG

Attorney General Mark Brnovich announced a consent judgment in which Amazon Home Warranty will pay $105,000 in customer restitution, as well as $35,000 in civil penalties and $10,000 in attorneys’ fees as well as paying $15,000 to disburse the restitution.

Full Article: https://www.bizjournals.com/phoenix/news/2021/11/29/home-warranty-company-settles-with-ag-fraud.html

American Water’s Homeowner Services Group Launches New Partnership with Natural Gas Utility

American Home Solutions, part of American Water’s Homeowner Services Group, announced today it has entered into an agreement with ONE Gas, one of the largest, 100% regulated natural gas utilities in the U.S., to provide optional home warranty protection programs to homeowners and renters in Texas and Oklahoma.

Full release: https://www.businesswire.com/news/home/20211115005946/en/American-Water%E2%80%99s-Homeowner-Services-Group-Launches-New-Partnership-with-Natural-Gas-Utility

Bruviti Partners With National Service Alliance to Provide Advanced Triage Solutions for Home Appliance Market


Home and extended warranty providers will benefit from the combination of NSA’s deep appliance-repair expertise and Bruviti’s AI-powered diagnostics and problem-resolution capabilities.

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HORNBEAM AND PROFESSIONAL WARRANTY SERVICE CORPORATION (PWSC) LAUNCH HOMEPRO, A GROUND-BREAKING HOME WARRANTY FOR RENTAL PROPERTY MANAGEMENT COMPANIES

LOUISVILLE, KY, AUGUST 10, 2021—Hornbeam Insurance Company and Professional Warranty Service Corporation (PWSC) partnered to develop the industry’s first home warranty specifically designed for property management companies with residential rental properties.

PWSC, with the support of Hornbeam, recently introduced HomePRO™ Rental Property Protection to support property managers and landlords. This landmark solution streamlines property management by:

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National Home Service Contract Association (NHSCA) Announces New Leadership

July 2021 – for immediate release
Boothbay Harbor, Maine
By nhsca
Olathe, KS, July 1, 2021

The National Home Service Contract Association (NHSCA) made several historic and pivotal decisions which will positively impact the future of the home warranty industry at its national meeting in Boothbay Harbor, Maine. (SEE RELATED RELEASE: “NHSCA Assumes Top Role in Home Warranty Industry.”]

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home real estate

NHSCA Takes Lead in Home Warranty Industry

July 2021 – for immediate release
Boothbay Harbor, Maine


NHSCA Takes Lead in Home Warranty Industry
By nhsca
Olathe, KS, July 14, 2021


In addition to electing new officers and appointing a new Executive, [See RELATED
RELEASE ON NHSCA NEW LEADERSHIP] The National Home Service Contract
Association (NHSCA) made several historic decisions at its national meeting in
Boothbay Harbor, Maine last month which positively impact the future of the home
warranty industry.

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