Announcing the all-new agenda covering all the topics you have asked for! This year The 14th Annual Extended Warranty & Service Contract Innovations National Forum is moving to Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.
Ironwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.
Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.
Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”
The top-rated home warranty provider surpasses a remarkable milestone with nationwide reach.
Liberty Home Guard, a leading home warranty provider, is proud to announce that it has obtained a license to operate in Wisconsin, previously the only state where the company’s services were not available. With this recent achievement, Liberty Home Guard is now a nationwide provider of home warranty services, serving residents in all 50 states.
April 18-19, 2023, at the Hyatt Regency Long Beach, California
Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.
To register and view the schedule of events, please visit: www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.
WICHITA, Kansas – Assistant District Attorney Jason Roach is sounding the alarm on a scam going around Wichita and says this one might be hard to spot even for a trained eye.
Roach says the scammers take time to do research and write the home warranty renewal letters with information specific only to you.
Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.
The role of software applications in selling extended warranties and service contracts
Servitization and how technology can optimize the customer experience
How the right sales and marketing strategies can increase revenue growth
Ohio Attorney General Dave Yost announced he is suing a phony home warranty company and its administrator for misrepresentation and immoral business practices.
Turnkey technology delivery platform helps clients meet customers where they are
Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.