Category Archives: General

SSN is looking for speakers and panelists for The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana.

This innovative 2-track event takes a deep dive into all the key ingredients for creating winning warranty & service contracts for:

  • Vehicle,  Home, Appliance, Mobile, Electronics & Other Consumer Markets

Hear top industry leaders discuss tools and strategies for end-to end lifecycle solutions for:

  • Product Design, Marketing, Sales, Customer Service, Operations, Technology & Compliance
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Meramec Secure Launches Expanded Website Related to Use of a CLIP (Contractual Liability Insurance Policy)

Service Contracts, Limited Warranty, and Specialty Insurance and Service Programs

The site includes example uses for Service Contracts, Limited Warranties, Specialty Programs, and Service Programs, as well as example CLIP structures, profit participation options, and an example rate builder.

A CLIP is a great way to address regulatory and compliance requirements for Service Contracts. OEMs also use CLIPs to transfer risk off their balance sheets for their limited warranty programs. In addition, CLIPs are often an effective method to support service-oriented programs, including certain travel, event, and waiver programs.

View the site at https://contractualliabilityinsurance.com

ContractualLiabilityInsurance.com is a property of © Meramec Secure, Inc.

The 15th Annual Extended Warranty & Service Contract Innovations

September 23-25, 2024, Palmer House Hilton, Chicago, Illinois.

This year’s event takes a deep-dive into new frontiers in extended warranty and service contract innovations!

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SSN ANNOUNCES BEST OF WARRANTY & SERVICE CONTRACT INDUSTRY AWARDS

PRESS RELEASE – FOR IMMEDIATE RELEASE

(Chicago, Illinois, April 15, 2024) – The warranty industry announces annual best-of-industry awards! Strategic Solutions Network (SSN) launches the inaugural SSN Warranty Industry Annual Awards for 2024. These awards are peer-nominated industry awards to recognize and showcase innovation and excellence in the warranty and extended warranty/service contract industries.

The inaugural 2024 awards features 5 awards categories with one winner per category. The awards will honor corporate entities with the exception of the “Warranty Industry Champion” award, which will recognize the most significant individual contributor to the industry.

AWARD CATEGORIES:
Innovative Product Design
Transformative Technology Innovation Leadership
Customer Experience Excellence
Operational Performance & Administrative Excellence
Warranty Industry Champion

Please visit: www.warrantyawards.org for detailed criteria for each category and to submit your vote.

The 2024 Award nominees will be announced by end-August 2024, and winners will be announced on the first day of the 14th Annual Extended Warranty and Service Contracts Innovations conference, scheduled for September 24-25, 2024, at the Palmer House Hilton, Chicago, Illinois.

The awards steering committee will oversee the voting process to ensure fairness and transparency:

  • Eric Arnum, Publisher, Warranty Week
  • Travis Moore, General Counsel, Service Contract Industry Council (SCIC)
  • Roz Applebaum, Vice President, Warranty Innovations Conferences, SSN

Please visit www.warrantyawards.org for more detailed information and to submit your nominees. To vote, visit www.warrantyawards.org/vote.php.

Strategic Solutions Network (SSN) is also the producer of highly acclaimed industry-wide events including:

  • The 14th Annual Extended Warranty & Service Contract Innovations, September 24-25, 2024, Palmer House Hilton, Chicago, Illinois. www.warrantyinnovations.com

For more information, contact: Roz Applebaum at [email protected].

The Plateau Group and Scag Power Equipment Unveil Scag Extended Warranty Program

Tennessee, March 26, 2024 – The Plateau Group, a forty-year insurance solutions provider, and Scag Power Equipment, a leading manufacturer of commercial and residential lawn mowers and turf management equipment, proudly announces a strategic collaboration to introduce the brand-new Scag Extended Warranty Program. This joint initiative aims to elevate Scag’s industry leading reputation for quality and performance, offering distinctive advantages to both buyers and dealerships.

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OEMs Use Warranty for Differentiation

OEMs are increasingly looking for ways to differentiate their products from competitors, including offering longer warranties.

Using embedded insurance to transfer a portion of a Limited Warranty is a perfect solution, and the OEM can obtain the coverage directly from a carrier without outsourcing administration or file processing and incurring the associated costs.

Meramec Secure can help build a direct solution.  https://meramecsecure.com 

#oem #manufacturer #limitedwarranty #embeddedinsurance #meramecsecure

New York enacts new requirements for subscription auto-renewals and credit card surcharge pricing

New York Governor Hochul signed a new law designed to protect consumers from unwanted subscriptions.

Full Article: https://www.consumerfinancemonitor.com/2023/12/20/new-york-enacts-new-requirements-for-subscription-auto-renewals-and-credit-card-surcharge-pricing/

The 14th Annual Extended Warranty & Service Contract Innovations National Forum

Chicago, Illinois – October 17-18, 2023

Announcing the all-new agenda covering all the topics you have asked for! This year The 14th Annual Extended Warranty & Service Contract Innovations National Forum is moving to Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.

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Warranty Leaders Join Ironwood Warranty Group

Ironwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.

Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.

Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”

PRESS RELEASE

June 29, 2023

Ironwood Warranty Group

For inquiries: Contact Dan Tafel, 502-417-8260

2nd Annual Global Warranty & Service Contract Innovations Conference

April 18-19, 2023, at the Hyatt Regency Long Beach, California

Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

To register and view the schedule of events, please visit:  www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.

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