Category Archives: Furniture

SSN is looking for speakers and panelists for The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana.

This innovative 2-track event takes a deep dive into all the key ingredients for creating winning warranty & service contracts for:

  • Vehicle,  Home, Appliance, Mobile, Electronics & Other Consumer Markets

Hear top industry leaders discuss tools and strategies for end-to end lifecycle solutions for:

  • Product Design, Marketing, Sales, Customer Service, Operations, Technology & Compliance
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Meramec Secure Launches Expanded Website Related to Use of a CLIP (Contractual Liability Insurance Policy)

Service Contracts, Limited Warranty, and Specialty Insurance and Service Programs

The site includes example uses for Service Contracts, Limited Warranties, Specialty Programs, and Service Programs, as well as example CLIP structures, profit participation options, and an example rate builder.

A CLIP is a great way to address regulatory and compliance requirements for Service Contracts. OEMs also use CLIPs to transfer risk off their balance sheets for their limited warranty programs. In addition, CLIPs are often an effective method to support service-oriented programs, including certain travel, event, and waiver programs.

View the site at https://contractualliabilityinsurance.com

ContractualLiabilityInsurance.com is a property of © Meramec Secure, Inc.

The 15th Annual Extended Warranty & Service Contract Innovations

September 23-25, 2024, Palmer House Hilton, Chicago, Illinois.

This year’s event takes a deep-dive into new frontiers in extended warranty and service contract innovations!

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Sustainable Growth Strategies for Consumer Extended Warranty Markets – PCMI Whitepaper

This comprehensive whitepaper covers success-driven strategies for keeping your consumer extended warranty business thriving. It includes timely and effective techniques for keeping up with continuous growth, and how your business can keep its competitive edge for years to come.

  • Explore key trends and challenges of the evolving landscape
  • Discover transformative approaches to future-proof warranty management
  • Learn about innovative tools that are reshaping the industry

Download Link: https://www.pcmicorp.com/whitepaper-sustainable-growth-strategies-for-consumer-extended-warranty-markets-form/

SSN ANNOUNCES BEST OF WARRANTY & SERVICE CONTRACT INDUSTRY AWARDS

PRESS RELEASE – FOR IMMEDIATE RELEASE

(Chicago, Illinois, April 15, 2024) – The warranty industry announces annual best-of-industry awards! Strategic Solutions Network (SSN) launches the inaugural SSN Warranty Industry Annual Awards for 2024. These awards are peer-nominated industry awards to recognize and showcase innovation and excellence in the warranty and extended warranty/service contract industries.

The inaugural 2024 awards features 5 awards categories with one winner per category. The awards will honor corporate entities with the exception of the “Warranty Industry Champion” award, which will recognize the most significant individual contributor to the industry.

AWARD CATEGORIES:
Innovative Product Design
Transformative Technology Innovation Leadership
Customer Experience Excellence
Operational Performance & Administrative Excellence
Warranty Industry Champion

Please visit: www.warrantyawards.org for detailed criteria for each category and to submit your vote.

The 2024 Award nominees will be announced by end-August 2024, and winners will be announced on the first day of the 14th Annual Extended Warranty and Service Contracts Innovations conference, scheduled for September 24-25, 2024, at the Palmer House Hilton, Chicago, Illinois.

The awards steering committee will oversee the voting process to ensure fairness and transparency:

  • Eric Arnum, Publisher, Warranty Week
  • Travis Moore, General Counsel, Service Contract Industry Council (SCIC)
  • Roz Applebaum, Vice President, Warranty Innovations Conferences, SSN

Please visit www.warrantyawards.org for more detailed information and to submit your nominees. To vote, visit www.warrantyawards.org/vote.php.

Strategic Solutions Network (SSN) is also the producer of highly acclaimed industry-wide events including:

  • The 14th Annual Extended Warranty & Service Contract Innovations, September 24-25, 2024, Palmer House Hilton, Chicago, Illinois. www.warrantyinnovations.com

For more information, contact: Roz Applebaum at [email protected].

Warranty & Service Contract Innovations

Join us for Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for April 17-18, 2024, at the Hilton DoubleTree in Nashville.

This is an exclusive 2-track event that affords a deep dive into industry-specific topics for Auto, Truck, Home, Appliance, Consumer Electronics, Mobile and more! By popular demand, the expanded coverage this year features more topics unique to each market plus best practice case studies, panel discussions, news flashes, and round table discussion groups.


There will also be combined general sessions bringing everyone together to learn from all sides of the industry.


To register, please visit: www.globalwarrantyinnovations.com. Use Discount Code WN300 for $300 off.

New York enacts new requirements for subscription auto-renewals and credit card surcharge pricing

New York Governor Hochul signed a new law designed to protect consumers from unwanted subscriptions.

Full Article: https://www.consumerfinancemonitor.com/2023/12/20/new-york-enacts-new-requirements-for-subscription-auto-renewals-and-credit-card-surcharge-pricing/

Dealerscope: Focusing on a Post-Pandemic Future

A view from leading Service Contract Companies

Dealerscope asked leading Service Contract companies how they have dealt with recent changes in product supply chains, inflation trends, and consumer buying habits over the last few months that influenced or impacted the fine-tuning of their retail warranty programs and business strategies. 

Check out the following executive comments in the article: Dealerscope Article Link

Dawn Taylor, Chief Revenue Officer – After, Inc.

Christopher Costin, Senior Director, Global Business Development Warranty & Service Programs Div. – AIG

Michael Zmugg, Chief Revenue Officer – Allstate Protection Plans/SquareTrade

Brian J. Olson, Vice President, Warranty and Lender Solutions – Arch Insurance Group

Jeff Unterreiner, President, US Connected Living – Assurant

Matt Ehn, Vice President & General Manager, Client Services – Asurion

Ted Satish Moorthy, President – Centricity

Woodrow H. Levin, CEO – Extend

Leigh Mascherin, Vice President, Warranty Sales & Account Management  – Fortegra

Jennifer Monasterio, President – Mack Worldwide Warranty

Sean M. Hicks, CEO – New Leaf Service Contracts

Chris Smith, Chief Service Avenger – OnPoint Warranty Solutions

Mike Frosch, President – Personal Safeguards Group

Michele Gloeckler, Vice President of Sales – ProtectAll

Full Article from Dealerscope: Dealerscope Article Link