Category Archives: Automotive

Nation Safe Drivers and Questx to Combine

Enhances National Leadership Position in Roadside Assistance and Mobility Services

BDT Capital Partners to Maintain Majority Stake in Combined Platform

Nation Safe Drivers (“NSD”) and Questx today announced that they have completed a strategic business combination to form one of the nation’s largest and most innovative leaders in roadside assistance and mobility services. Terms of the transaction were not disclosed.

Full release: https://www.yahoo.com/lifestyle/nation-safe-drivers-questx-combine-130000606.html

2nd Annual Global Warranty & Service Contract Innovations Conference

April 18-19, 2023, at the Hyatt Regency Long Beach, California

Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

To register and view the schedule of events, please visit:  www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.

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MAPconnected Survey

Are you alone battling with incorrect use of fault or condition codes?

Find out now by taking this 14-question survey which has been commissioned for a MAPconnected member company to help them obtain feedback on how other companies are:

  • Equipping Dealership personnel to provide correct defect code
  • Reducing incorrect claim coding with Authorized Service Providers
  • Simplifying the defect code selection process for technicians / warranty personnel

All companies that participate will receive the overall results! 

For details: https://www.mapconnected.com/fault-or-condition-codes-start-your-year-off-smarter-by-getting-mapconnected/

Check out the MAPconnected Automotive Q1 Virtual Events and more

February 15 Round Robin: Good Versus Bad Claims Quality Scoring (3 – 4 pm ET)

March 21 Round Robin: Turning Warranty Data Into a Continuous Improvement Tool (3 – 4 pm ET)

April 19 Webinar: Warranty Costs Related To Serviceable and Non-Serviceable Electric Vehicle Battery Packs  (11 – 12 pm ET)

October 24-25 OnSite:  Vehicle Service & Warranty Lifecycle Summit (3rd annual) Oct 24 – 25 at the Henry Hotel, Dearborn MI

For more information or to register: https://www.mapconnected.com/2023-upcoming-events/

Assurant Partners with Altelium to Advance Battery Electric Vehicle Protection and Products Through Accelerated EV Battery Analytics & Consumer Insights

Partnership bolsters Assurant’s ability to offer products like Assurant EV One Protection℠ by combining real-time battery and actuarial data with enhanced modeling and AI

Full release: https://www.yahoo.com/now/assurant-partners-altelium-advance-battery-133000333.html

New PCMI Whitepaper Releases: Driving Extended Warranty & Service Contract Revenue Growth Through the Use of Automation

Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.

  • The role of software applications in selling extended warranties and service contracts
  • Servitization and how technology can optimize the customer experience
  • How the right sales and marketing strategies can increase revenue growth

Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/

Assurant Product Experience Exchange Launches Enabling Clients to Customize and Embed Insurance and Protection Programs into Omni-Channel Customer Experiences

Turnkey technology delivery platform helps clients meet customers where they are

Assurant has launched Assurant Product Experience Exchange (APEX), a turnkey technology delivery platform that enables Assurant clients across industries – mobile, retail, housing, and automotive – to customize and easily add embedded insurance and protection programs, support, and services into their omni-channel customer experiences.

Full Release: https://www.assurant.com/newsroom-detail/NewsReleases/2022/December/assurant-product-experience-exchange