Category Archives: Automotive

PTC Named a Leader in IDC MarketScape: Worldwide Warranty Service Management Applications 2024 Vendor Assessment

A leader in warranty service management

The PTC team is proud to deliver expertise in vertical, geographical, and function nuances and best practices.

“PTC’s warranty offering is flexible with the intent to empower customers in their management of warranty policies, coverages, reimbursement terms, business rules, workflows, and service campaigns. The warranty operation continues to evolve as customer needs and market shifts occur,” the report continues. “PTC also has incorporated its recent acquisition of ServiceMax from a field service perspective to better optimize warranty transaction processing and analytics.”

PTC was also previously named a Leader twice in the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2022 and 2019-2020 Vendor Assessments.

Read the Full Article and View the IDC MarketScape: Worldwide Warranty Service Management Applications 2024 Vendor Assessment.

Warranty & Service Contract Innovations

Join us for Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for April 17-18, 2024, at the Hilton DoubleTree in Nashville.

This is an exclusive 2-track event that affords a deep dive into industry-specific topics for Auto, Truck, Home, Appliance, Consumer Electronics, Mobile and more! By popular demand, the expanded coverage this year features more topics unique to each market plus best practice case studies, panel discussions, news flashes, and round table discussion groups.


There will also be combined general sessions bringing everyone together to learn from all sides of the industry.


To register, please visit: www.globalwarrantyinnovations.com. Use Discount Code WN300 for $300 off.

FTC Announces Enhanced Penalties for FTC Combating Auto Retail Scams (CARS) Rule Violations in 2024

The enhanced penalties took effect on January 10th and will impact the Combating Auto Retail Scams (CARS Rule) and existing violations for unfair and deceptive acts and practices.  

Full Article: https://complynet.com/resources/articles/enhanced-penalties-for-ftc-violations-in-2024

FTC, Connecticut Take Action Against Auto Dealer for Deceiving Consumers, Forcing Junk Fees

The Federal Trade Commission and the State of Connecticut are taking action against an auto dealer, its owner, and several key employees for systematically deceiving consumers about the price of certified used cars, add-ons, and government fees.

Full Article: https://www.einnews.com/amp/pr_news/679102720/ftc-connecticut-take-action-against-manchester-city-nissan-for-deceiving-consumers-forcing-junk-fees

New York enacts new requirements for subscription auto-renewals and credit card surcharge pricing

New York Governor Hochul signed a new law designed to protect consumers from unwanted subscriptions.

Full Article: https://www.consumerfinancemonitor.com/2023/12/20/new-york-enacts-new-requirements-for-subscription-auto-renewals-and-credit-card-surcharge-pricing/

Line\5 Welcomes Brenda Cline Kereakes as Chief Operating Officer

“We are thrilled to announce a fantastic addition to the Line\5 family – Brenda Cline Kereakes, our new Chief Operating Officer!”

Brenda brings a wealth of experience and expertise to our dynamic team, and we are confident that her strategic vision and leadership will play a pivotal role in driving Line\5 to new heights. With a proven track record of success in operational excellence and a passion for fostering collaborative environments, Brenda is poised to make a significant impact on our organization.

Join us in extending a warm welcome to Brenda! We are eager to leverage her skills and insights as we continue to deliver outstanding results for our clients and partners. Together, we are building a future where Line\5 stands at the forefront of innovation and success.

EFG Companies Launches Two New Marine Protection Products, and an Enhanced Powersports GAP Program

EFG Companies’ new marine and power sports protection products increase dealership back-end margins while giving consumers added confidence despite expensive repairs and uncertain economic times. 

Full Release: https://www.businesswire.com/news/home/20231128443622/en/EFG-Companies-Launches-Two-New-Marine-Protection-Products-and-an-Enhanced-Powersports-GAP-Program

CalTex Launches Custom Branded Fully Charged VSC through its Agent Network to 4,000 Dealerships

EV Insurance Company, Inc. dba OZOP Plus, a wholly owned subsidiary of Ozop Energy Solutions, Inc., announces Cal-Tex Protective Coatings, Inc. has launched their white-labeled version of the Fully Charged Vehicle Service Contract to be marketed to their network of 4,000 automotive dealerships. 

Full Release: https://www.globenewswire.com/news-release/2023/11/21/2784139/0/en/CalTex-Launches-Custom-Branded-Fully-Charged-VSC-through-its-Agent-Network-to-4-000-Dealerships.html