November 5th @ 11AM CT, with OnPoint’s Rob Christian
Join us as we run through the Consumer extended warranty functionalities of PCRS, with guest Rob Christian detailing OnPoint’s experience switching to PCMI. We’ll be discussing:
✔️ PaaS and integration support
✔️ Administration functionality
✔️ Quickly launching new programs
Register: https://us02web.zoom.us/webinar/register/5516031352363/WN_aFphD7wuSOuxybcRr8z1lg
Mize, provider of the Connected Customer Experience Platform and Service Lifecycle Management software, announced today that its leadership is presenting at the 11th Annual Extended Warranty and Service Contracts Innovations Conference, October 13 – 15, 2020. The virtual event will provide comprehensive coverage of the full spectrum of extended warranty and service contract businesses, emphasizing new trends and technologies to enable service team empowerment, increasing revenue streams, and improving customer experiences.
White Paper on the Effects of Product Protection on Consumer Confidence and Willingness to Pay
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AM Best has affirmed the Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) of “a-” of the U.S.-based operating subsidiaries of Fortegra Financial Corporation (Fortegra) (headquartered in Jacksonville, FL).
Clyde, the extended warranty platform that helps retailers drive revenue and customer loyalty with product protection, today announced that it has been named an Elite partner of BigCommerce.
Full Release: https://www.businesswire.com/news/home/20200908005015/en/
Time : Sep 15, 2020 | 11:00 AM (PST)
The service management industry is driven by the relentless pursuit of efficiency and automation. As service organizations look to AI and machine-learning technology to assist their field technicians, contact center technicians, and customers, they are confronted with a wide array of questions such as application integration, data integration, and AI training…
Webinar Recording Link: https://info.csgi.com/warranty-news/rethinking-the-loss-data-equation
Video
Using traditional actuarial data sources leads to gambling on important decisions that have a large impact on your business. Making calculated decisions requires good data, but data from traditional actuary sources are lagging and expensive. Make better decisions and improve CX with real-time loss data from CSG Dash. New solutions, CSG Dash enables:
• Real-Time loss data
• Improved CX
• Interactive Dashboards & Reporting
• Cost-Savings
Speakers:
Sean Hicks, CEO, NewLeaf Service Contracts Inc
Matt Wrobel, Sales Director – Field Service Management, CSG
Mark Seaman, Data Scientist, CSG
Leading Field Service Management Company Grows Insurance Customer Base and Partners with Top Core Insurance Platforms to Improve Customer Loyalty and Adjuster Efficiency
ServicePower, a leading field service management software company focused on transforming service experiences, today announced significant growth in the insurance industry through new customers and leading core platform partnerships.
Full Release: https://www.servicepower.com/blog/servicepower-builds-momentum-in-the-insurance-industry
Assurant announces it has acquired Fixt, a leading provider of on-demand mobile device support and repair.
Full Release: https://www.businesswire.com/news/home/20200817005054/en/Assurant-Expands-On-Demand-Mobile-Device-Repair-Acquisition