Category Archives: Appliance & Electronics

How the Meramec Secure® Platform Supports Companies Bringing Financial Strength to Their Guarantees and Warranties

With new innovative services and products comes a certain degree of uncertainty about whether the company making the promise can truly fulfill its commitments. Everyone can relate to companies offering incredible guarantees or warranties that are now out of business, or those making service promises that don’t deliver.

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Is it a CLIP or a SCRIP or a CLRP or PWI or PGI

The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.

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North American Distributor Debuts New Name

Parent company will use mSupply TM to deliver Right Products. Right Now. TM

St. Louis, MO (March 3, 2025) — The parent company of the leading North American distributor of residential and commercial kitchen appliance, HVAC, plumbing and pool/spa repair parts and equipment, formerly known as Marcone, is proud to announce its new name: mSupplyTM.

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Phil Mause Named Marcone Chief Commercial Officer

Experienced leader brings industry insights and strategic planning to growing distributor

PRESS RELEASE
For Immediate Release

St. Louis, MO (February 11, 2025) – Marcone Group, a leading North American distributor of appliance, HVAC, plumbing, commercial kitchen and pool and spa parts and equipment, announced today that Phil Mause has joined its leadership team as Chief Commercial Officer.

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The Fourth Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – March 26-27, 2025

Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets

Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana

About The Event

Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.

Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.

The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.

Full Details: https://www.ssn-email.com/ssn/warr16/web.html

Using a Contractual Liability Insurance Policy (CLIP) for Limited Warranties or Service Guarantees

Businesses offering Limited Warranties or Service Guarantees frequently encounter the question, “What backs this warranty or guarantee?”

This question is critical to clients seeking peace of mind that something supports the warranty or guarantee beyond the company’s promise. In some cases, clients will not do business with a company that doesn’t have adequate backing for its promise or guarantee.

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Maine’s Implied Warranty Law should not fly below radar

Most consumer goods bought in Maine have an implied warranty of four years. Retailers and service contract providers need to take note of whether they are selling programs on products that this law already covers.

Full Article: https://www.pressherald.com/2024/12/22/letter-be-aware-of-maines-implied-warranty-law/

PCMI Launches Loyalty Program Management in PCRS, Driving Service Drive Revenue and Customer Retention

New functionality simplifies the administration of loyalty-backed warranties with a comprehensive, end-to-end solution

Full Release: https://www.pcmicorp.com/2024/12/pcmi-launches-loyalty-program-management-in-pcrs-driving-service-drive-revenue-and-customer-retention/

SSN is looking for speakers and panelists for The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana.

This innovative 2-track event takes a deep dive into all the key ingredients for creating winning warranty & service contracts for:

  • Vehicle,  Home, Appliance, Mobile, Electronics & Other Consumer Markets

Hear top industry leaders discuss tools and strategies for end-to end lifecycle solutions for:

  • Product Design, Marketing, Sales, Customer Service, Operations, Technology & Compliance
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Marcone Unifies Nationwide Technician Training

Program designed to boost industry expertise through shared standards

St. Louis, MO. (August 27, 2024) – Marcone announced its nationwide fall training program for technicians who rely on the distributor for equipment, repair parts and solutions in the appliance, HVAC, commercial kitchen, plumbing and pool/spa industries.

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