Category Archives: Appliance & Electronics

Marcone Appoints Appliance Sales Leader

Experienced industry professional to lead sales staff and training

St. Louis, MO (May 14, 2025) – Leading North American distributor Marcone Appliance Parts announced today that Damon Holditch has joined its team as Director of Regional Sales.

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Marcone Appliance Parts Honored with Industry Award for Service Excellence, Sales Growth Rewarded

ST. LOUIS, MO (May 6, 2025) – Marcone Appliance Parts announced today that it has been selected for the Eagle Award of Excellence from Whirlpool for 2024.

The award is performance-based and given to top national distributors who exemplify a supportive relationship with Whirlpool while meeting sales targets and providing quality follow-up customer service.

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REMINDER – New Hampshire Insurance Department Announces Important Updates to Consumer Guaranty Contract Law

The law was initially passed in 2024, and the changes to New Hampshire’s Consumer Guaranty Contracts (service contract law) took effect January 1, 2025.

Obligors must now file all service contract language with the state insurance department and submit annual reports listing all administrators and sellers.

The Service Contract forms (Terms and conditions) must be filed via the System for Electronic Rates & Forms Filing (SERFF). According to the release, there are no NHID fees associated with these SERFF filing submissions. The NHID will review these forms to ensure they meet the required standards and do not include terms that are contrary to the public interest or misleading.

Original State Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-important-updates-consumer-guaranty

Original Bulletin: The bulletin may be found on the NHID website at https://mm.nh.gov/files/uploads/nhid/documents/bulletin-consumer-guaranty-contracts-20241022.pdf 

This reminder is courtesy of TPA in a Box℠, a Meramec Secure®, Inc. property.

Meramec Secure® Launches “TPA in a Box” Platform to Empower Retailers and OEMs with In-House Service Contract Programs

Meramec Secure, a national leader in specialty insurance and service contract solutions, proudly announces the launch of its innovative TPA in a Box platform.

This comprehensive solution is designed to assist retailers and original equipment manufacturers (OEMs) in establishing and managing in-house service contract programs efficiently and effectively, and is perfect for:

  • Furniture & Lighting
  • Major Appliances
  • Small Appliances
  • Major Electronics
  • Portable Electronics
  • Sporting Goods & Exercise Equipment
  • Jewelry & Watches
  • Prescription & Sunglasses
  • Power Tools
  • Lawn and Garden
  • Almost any Consumer Product is Eligible
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Marcone Servicers Association Hosts Industry-Leading Convention

Hundreds of repair professionals gain expertise, make connections

St. Louis, MO (April 8, 2025) – More than 700 industry professionals recently gathered in Las Vegas for the 2025 MSA Convention, featuring three days of development aimed at boosting business success.

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The 16th Annual Extended Warranty & Service Contract Innovations

Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs – October 27-29, 2025, The Drake, Chicago, Illinois

Join us at the 16th Annual Extended Warranty & Service Contract Innovations! This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Website: https://www.warrantyinnovations.com/index.php

How the Meramec Secure® Platform Supports Companies Bringing Financial Strength to Their Guarantees and Warranties

With new innovative services and products comes a certain degree of uncertainty about whether the company making the promise can truly fulfill its commitments. Everyone can relate to companies offering incredible guarantees or warranties that are now out of business, or those making service promises that don’t deliver.

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Is it a CLIP or a SCRIP or a CLRP or PWI or PGI

The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.

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North American Distributor Debuts New Name

Parent company will use mSupply TM to deliver Right Products. Right Now. TM

St. Louis, MO (March 3, 2025) — The parent company of the leading North American distributor of residential and commercial kitchen appliance, HVAC, plumbing and pool/spa repair parts and equipment, formerly known as Marcone, is proud to announce its new name: mSupplyTM.

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Phil Mause Named Marcone Chief Commercial Officer

Experienced leader brings industry insights and strategic planning to growing distributor

PRESS RELEASE
For Immediate Release

St. Louis, MO (February 11, 2025) – Marcone Group, a leading North American distributor of appliance, HVAC, plumbing, commercial kitchen and pool and spa parts and equipment, announced today that Phil Mause has joined its leadership team as Chief Commercial Officer.

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