Category Archives: Appliance & Electronics

SSN is looking for speakers and panelists for The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana.

This innovative 2-track event takes a deep dive into all the key ingredients for creating winning warranty & service contracts for:

  • Vehicle,  Home, Appliance, Mobile, Electronics & Other Consumer Markets

Hear top industry leaders discuss tools and strategies for end-to end lifecycle solutions for:

  • Product Design, Marketing, Sales, Customer Service, Operations, Technology & Compliance
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Marcone Unifies Nationwide Technician Training

Program designed to boost industry expertise through shared standards

St. Louis, MO. (August 27, 2024) – Marcone announced its nationwide fall training program for technicians who rely on the distributor for equipment, repair parts and solutions in the appliance, HVAC, commercial kitchen, plumbing and pool/spa industries.

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New Hampshire Insurance Department Announces Passage of SB515: Enhanced Consumer Guarantee Contracts

The New Hampshire Insurance Department announced the passage and signing into law of SB515, legislation designed to enhance consumer protection through revised requirements for consumer guarantee contracts.

Full Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-passage-sb515-enhanced-consumer

Meramec Secure Launches Expanded Website Related to Use of a CLIP (Contractual Liability Insurance Policy)

Service Contracts, Limited Warranty, and Specialty Insurance and Service Programs

The site includes example uses for Service Contracts, Limited Warranties, Specialty Programs, and Service Programs, as well as example CLIP structures, profit participation options, and an example rate builder.

A CLIP is a great way to address regulatory and compliance requirements for Service Contracts. OEMs also use CLIPs to transfer risk off their balance sheets for their limited warranty programs. In addition, CLIPs are often an effective method to support service-oriented programs, including certain travel, event, and waiver programs.

View the site at https://contractualliabilityinsurance.com

ContractualLiabilityInsurance.com is a property of © Meramec Secure, Inc.

PCMI – New Home Warranty Feature: Flexible Installment Plans to Enhance Sales, Satisfaction, and Retention 

Transform your customer experience with our PCRS administration software’s customizable payment schedules. Offer home warranty plans with a variety of convenient options that reduce upfront costs and attract more buyers. Expand your product offering and meet the needs of all customers, regardless of their financial situation.

Read the entire article: New Home Warranty Feature: Flexible Installment Plans (pcmicorp.com)

The 15th Annual Extended Warranty & Service Contract Innovations

September 23-25, 2024, Palmer House Hilton, Chicago, Illinois.

This year’s event takes a deep-dive into new frontiers in extended warranty and service contract innovations!

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Marcone Introduces Same-Day Delivery

Creative approach to boost customer speed and efficiency powered by DoorDash Drive

St. Louis, MO (Monday, May 20, 2024) – Marcone, a leading North American distributor of home and commercial kitchen appliances, HVAC, plumbing, and pool and spa repair parts and equipment, today announced a new partnership with local commerce platform DoorDash to offer nationwide on-demand parts delivery.

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Sustainable Growth Strategies for Consumer Extended Warranty Markets – PCMI Whitepaper

This comprehensive whitepaper covers success-driven strategies for keeping your consumer extended warranty business thriving. It includes timely and effective techniques for keeping up with continuous growth, and how your business can keep its competitive edge for years to come.

  • Explore key trends and challenges of the evolving landscape
  • Discover transformative approaches to future-proof warranty management
  • Learn about innovative tools that are reshaping the industry

Download Link: https://www.pcmicorp.com/whitepaper-sustainable-growth-strategies-for-consumer-extended-warranty-markets-form/

SSN ANNOUNCES BEST OF WARRANTY & SERVICE CONTRACT INDUSTRY AWARDS

PRESS RELEASE – FOR IMMEDIATE RELEASE

(Chicago, Illinois, April 15, 2024) – The warranty industry announces annual best-of-industry awards! Strategic Solutions Network (SSN) launches the inaugural SSN Warranty Industry Annual Awards for 2024. These awards are peer-nominated industry awards to recognize and showcase innovation and excellence in the warranty and extended warranty/service contract industries.

The inaugural 2024 awards features 5 awards categories with one winner per category. The awards will honor corporate entities with the exception of the “Warranty Industry Champion” award, which will recognize the most significant individual contributor to the industry.

AWARD CATEGORIES:
Innovative Product Design
Transformative Technology Innovation Leadership
Customer Experience Excellence
Operational Performance & Administrative Excellence
Warranty Industry Champion

Please visit: www.warrantyawards.org for detailed criteria for each category and to submit your vote.

The 2024 Award nominees will be announced by end-August 2024, and winners will be announced on the first day of the 14th Annual Extended Warranty and Service Contracts Innovations conference, scheduled for September 24-25, 2024, at the Palmer House Hilton, Chicago, Illinois.

The awards steering committee will oversee the voting process to ensure fairness and transparency:

  • Eric Arnum, Publisher, Warranty Week
  • Travis Moore, General Counsel, Service Contract Industry Council (SCIC)
  • Roz Applebaum, Vice President, Warranty Innovations Conferences, SSN

Please visit www.warrantyawards.org for more detailed information and to submit your nominees. To vote, visit www.warrantyawards.org/vote.php.

Strategic Solutions Network (SSN) is also the producer of highly acclaimed industry-wide events including:

  • The 14th Annual Extended Warranty & Service Contract Innovations, September 24-25, 2024, Palmer House Hilton, Chicago, Illinois. www.warrantyinnovations.com

For more information, contact: Roz Applebaum at [email protected].