Hundreds of repair professionals gain expertise, make connections
St. Louis, MO (April 8, 2025) – More than 700 industry professionals recently gathered in Las Vegas for the 2025 MSA Convention, featuring three days of development aimed at boosting business success.
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Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs – October 27-29, 2025, The Drake, Chicago, Illinois
Join us at the 16th Annual Extended Warranty & Service Contract Innovations! This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!
With new innovative services and products comes a certain degree of uncertainty about whether the company making the promise can truly fulfill its commitments. Everyone can relate to companies offering incredible guarantees or warranties that are now out of business, or those making service promises that don’t deliver.
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The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.
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Parent company will use mSupply TM to deliver Right Products. Right Now. TM
St. Louis, MO (March 3, 2025) — The parent company of the leading North American distributor of residential and commercial kitchen appliance, HVAC, plumbing and pool/spa repair parts and equipment, formerly known as Marcone, is proud to announce its new name: mSupplyTM.
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Experienced leader brings industry insights and strategic planning to growing distributor
PRESS RELEASE
For Immediate Release
St. Louis, MO (February 11, 2025) – Marcone Group, a leading North American distributor of appliance, HVAC, plumbing, commercial kitchen and pool and spa parts and equipment, announced today that Phil Mause has joined its leadership team as Chief Commercial Officer.
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Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets
Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana
Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.
Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.
The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.
Full Details: https://www.ssn-email.com/ssn/warr16/web.html
Businesses offering Limited Warranties or Service Guarantees frequently encounter the question, “What backs this warranty or guarantee?”
This question is critical to clients seeking peace of mind that something supports the warranty or guarantee beyond the company’s promise. In some cases, clients will not do business with a company that doesn’t have adequate backing for its promise or guarantee.
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Most consumer goods bought in Maine have an implied warranty of four years. Retailers and service contract providers need to take note of whether they are selling programs on products that this law already covers.
Full Article: https://www.pressherald.com/2024/12/22/letter-be-aware-of-maines-implied-warranty-law/
New functionality simplifies the administration of loyalty-backed warranties with a comprehensive, end-to-end solution