Category Archives: Appliance & Electronics

Using a Contractual Liability Insurance Policy (CLIP) for Limited Warranties or Service Guarantees

Businesses offering Limited Warranties or Service Guarantees frequently encounter the question, “What backs this warranty or guarantee?”

This question is critical to clients seeking peace of mind that something supports the warranty or guarantee beyond the company’s promise. In some cases, clients will not do business with a company that doesn’t have adequate backing for its promise or guarantee.

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Maine’s Implied Warranty Law should not fly below radar

Most consumer goods bought in Maine have an implied warranty of four years. Retailers and service contract providers need to take note of whether they are selling programs on products that this law already covers.

Full Article: https://www.pressherald.com/2024/12/22/letter-be-aware-of-maines-implied-warranty-law/

PCMI Launches Loyalty Program Management in PCRS, Driving Service Drive Revenue and Customer Retention

New functionality simplifies the administration of loyalty-backed warranties with a comprehensive, end-to-end solution

Full Release: https://www.pcmicorp.com/2024/12/pcmi-launches-loyalty-program-management-in-pcrs-driving-service-drive-revenue-and-customer-retention/

SSN is looking for speakers and panelists for The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods

March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana.

This innovative 2-track event takes a deep dive into all the key ingredients for creating winning warranty & service contracts for:

  • Vehicle,  Home, Appliance, Mobile, Electronics & Other Consumer Markets

Hear top industry leaders discuss tools and strategies for end-to end lifecycle solutions for:

  • Product Design, Marketing, Sales, Customer Service, Operations, Technology & Compliance
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Marcone Unifies Nationwide Technician Training

Program designed to boost industry expertise through shared standards

St. Louis, MO. (August 27, 2024) – Marcone announced its nationwide fall training program for technicians who rely on the distributor for equipment, repair parts and solutions in the appliance, HVAC, commercial kitchen, plumbing and pool/spa industries.

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New Hampshire Insurance Department Announces Passage of SB515: Enhanced Consumer Guarantee Contracts

The New Hampshire Insurance Department announced the passage and signing into law of SB515, legislation designed to enhance consumer protection through revised requirements for consumer guarantee contracts.

Full Release: https://www.insurance.nh.gov/news-and-media/new-hampshire-insurance-department-announces-passage-sb515-enhanced-consumer

Meramec Secure Launches Expanded Website Related to Use of a CLIP (Contractual Liability Insurance Policy)

Service Contracts, Limited Warranty, and Specialty Insurance and Service Programs

The site includes example uses for Service Contracts, Limited Warranties, Specialty Programs, and Service Programs, as well as example CLIP structures, profit participation options, and an example rate builder.

A CLIP is a great way to address regulatory and compliance requirements for Service Contracts. OEMs also use CLIPs to transfer risk off their balance sheets for their limited warranty programs. In addition, CLIPs are often an effective method to support service-oriented programs, including certain travel, event, and waiver programs.

View the site at https://contractualliabilityinsurance.com

ContractualLiabilityInsurance.com is a property of © Meramec Secure, Inc.

PCMI – New Home Warranty Feature: Flexible Installment Plans to Enhance Sales, Satisfaction, and Retention 

Transform your customer experience with our PCRS administration software’s customizable payment schedules. Offer home warranty plans with a variety of convenient options that reduce upfront costs and attract more buyers. Expand your product offering and meet the needs of all customers, regardless of their financial situation.

Read the entire article: New Home Warranty Feature: Flexible Installment Plans (pcmicorp.com)

The 15th Annual Extended Warranty & Service Contract Innovations

September 23-25, 2024, Palmer House Hilton, Chicago, Illinois.

This year’s event takes a deep-dive into new frontiers in extended warranty and service contract innovations!

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Marcone Introduces Same-Day Delivery

Creative approach to boost customer speed and efficiency powered by DoorDash Drive

St. Louis, MO (Monday, May 20, 2024) – Marcone, a leading North American distributor of home and commercial kitchen appliances, HVAC, plumbing, and pool and spa repair parts and equipment, today announced a new partnership with local commerce platform DoorDash to offer nationwide on-demand parts delivery.

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