Author Archives: Editor

Marcone Servicers Association Hosts Industry-Leading Convention

Hundreds of repair professionals gain expertise, make connections

St. Louis, MO (April 8, 2025) – More than 700 industry professionals recently gathered in Las Vegas for the 2025 MSA Convention, featuring three days of development aimed at boosting business success.

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The 16th Annual Extended Warranty & Service Contract Innovations

Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs – October 27-29, 2025, The Drake, Chicago, Illinois

Join us at the 16th Annual Extended Warranty & Service Contract Innovations! This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Website: https://www.warrantyinnovations.com/index.php

How the Meramec Secure® Platform Supports Companies Bringing Financial Strength to Their Guarantees and Warranties

With new innovative services and products comes a certain degree of uncertainty about whether the company making the promise can truly fulfill its commitments. Everyone can relate to companies offering incredible guarantees or warranties that are now out of business, or those making service promises that don’t deliver.

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Is it a CLIP or a SCRIP or a CLRP or PWI or PGI

The correct term depends on what you’re looking to accomplish. Navigating the different insurance policy terms can be confusing, as their meanings and applications often overlap. The fundamental foundation is the Contractual Liability Insurance Policy (CLIP) for all the variations.

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North American Distributor Debuts New Name

Parent company will use mSupply TM to deliver Right Products. Right Now. TM

St. Louis, MO (March 3, 2025) — The parent company of the leading North American distributor of residential and commercial kitchen appliance, HVAC, plumbing and pool/spa repair parts and equipment, formerly known as Marcone, is proud to announce its new name: mSupplyTM.

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Global Automotive OEM Leader Expands Use of PCMI’s Extended Warranty and Service Contract Administration Software Across Europe

After seven years of success with PCMI’s software in North and South America, a global automotive OEM leader has implemented the system across its European operations to further enhance efficiency throughout its international network

Full Release: https://www.pcmicorp.com/2025/02/global-automotive-oem-leader-expands-pcrs-use-across-europe/

Phil Mause Named Marcone Chief Commercial Officer

Experienced leader brings industry insights and strategic planning to growing distributor

PRESS RELEASE
For Immediate Release

St. Louis, MO (February 11, 2025) – Marcone Group, a leading North American distributor of appliance, HVAC, plumbing, commercial kitchen and pool and spa parts and equipment, announced today that Phil Mause has joined its leadership team as Chief Commercial Officer.

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Don’t Waste Your Money | Home warranties under fire over denied claims

Another in a never-ending example of problems with some Home Warranty companies. Denying a claim after years of paying for it and calling it a manufacturer’s defect.

Full Article: https://www.wdrb.com/news/business/dont-waste-your-money-home-warranties-under-fire-over-denied-claims/article_817e13a0-e27d-11ef-b44e-abb345c99f50.html

The Fourth Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – March 26-27, 2025

Deep dive into all key ingredients for creating winning warranty & service contracts for vehicles, home, appliance, mobile, electronics & other consumer markets

Crowne Plaza® New Orleans French Quarter – Astor New Orleans, Louisiana

About The Event

Join us for the Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods – a deep dive into all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets.

Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance.

The all-new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups, and hot off-the-press market news flashes from Warranty Week.

Full Details: https://www.ssn-email.com/ssn/warr16/web.html