Telemarketers are not always agents of the Service Contract providers.

With several providers settling lawsuits in the past that claimed the telemarketers were agents of the Service Contract providers this is a positive and logical finding. In this case – Royal Administration Services Inc. could not be held liable for unsolicited calls made by independent contractors.

Article:  https://www.law360.com/california/articles/952938/9th-circ-won-t-restore-tcpa-claims-against-car-warranty-co-

Cross Country Home Services Names Andrea Kane to Executive Leadership Team

New Chief Human Resources Officer to focus on company culture and talent development as part of commitment to invest in organizational capabilities

FORT LAUDERDALE, FL (August 7, 2017) – Cross Country Home Services (CCHS), a leader in home repair, maintenance and warranty services, today announced that Andrea Kane has joined the executive leadership team as Chief Human Resources Officer (CHRO). Kane brings more than 20 years of experience cultivating and nurturing talent at some of the top organizations in the country. She will oversee the talent management, total rewards, training & development, employee recognition and internal communications strategies. Her focus will be on enhancing CCHS’ organizational culture and talent capabilities to better attract, develop, retain great people, and foster a highly engaged culture as a great place to work.

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Centricity and Encompass Further Align to Simplify Parts Procurement for Warranty Repairs

LAWRENCEVILLE, Ga., Aug. 08, 2017 (GLOBE NEWSWIRE) — Encompass Supply Chain Solutions, Inc. a leading supplier of distribution, 3PL and 4PL solutions for a diverse range of replacement parts and finished goods, today announced it has further expanded its relationship with Centricity – a top service and protection plan provider – to deliver comprehensive aftersales support for a range of household products.

Full Article:  https://globenewswire.com/news-release/2017/08/08/1081577/0/en/Centricity-and-Encompass-Further-Align-to-Simplify-Parts-Procurement-for-Warranty-Repairs.html

8th Annual Extended Warranty and Service Contract Innovations Event – September 13-15, 2017

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Mize to release next generation of Service Contracts Management solution at Warranty and Service Contracts Innovation Conference

TAMPA, Fla.Aug. 7, 2017 /PRNewswire/ — Mize, the leader in Connected Customer Experience software, announced today the planned release of next generation of Service Contracts Management software at the upcoming Extended Warranty and Service Contracts Innovations conference in Nashville, TN on Sept 13th, 2017.

Full Article:  http://markets.businessinsider.com/news/stocks/Mize-to-release-next-generation-of-Service-Contracts-Management-solution-at-Warranty-and-Service-Contracts-Innovation-Conference-1002237487

NAE/NWAN Becomes An Approved Provider On The Zero Plan®

STRONGSVILLE, Ohio, Aug. 2, 2017 /PRNewswire/ — NAE/NWAN and Universal Lenders LLC, creator of The Zero Plan®, announce today that they will be working together to offer financing solutions to auto dealers. This partnership will allow dealers to provide their customers who purchase NAE/ NWAN Vehicle Service Contracts and other cancellable Ancillary products, with premium financing through The Zero Plan®.
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Fortegra Announces Admitted Market Partnership with CHART

By Mark Rattner, Executive Vice President & Chief Underwriter Aug 1, 2017 10:00:00 AM

New partnership offers first-of-its kind admitted market model

JACKSONVILLE, Fla. (August 1, 2017) – Fortegra, a Tiptree Inc. company (NASDAQ:TIPT), today announces its new partnership with the CHART (Coverholders And Risk Takers) Exchange, an organization of coverholders, London-based syndicates, admitted markets and other vendor partners who provide services for the insurance industry. Fortegra will serve as one of two admitted insurance companies on CHART’s vendor panel, and be the exclusive non-fronting program partner for admitted capacity.

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List of 2017 Speakers at the Extended Warranty and Service Contract Innovations Summit

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers

Eric Arnum, Warranty Week
Chad Bernstein, Hendrick Autoguard, Inc.
Darius Bullock, Electrolux North America
Brian T. Casey, Locke Lord LLP
Christine Dorton, GE Appliances
Kirsten Elsworth, Ally Financial – Insurance Operations
Brian Feldman, Spencer Re
Miguel Fernández, Claimbot
David Froning, SAS
Mark Frye, Encompass Supply Chain Solutions, Inc.
Jocelyn Getson, Centricity
Stacy Golden, Encompass Supply Chain Solutions, Inc.
David Gregory, Amazon
Steve Gusa, Sears Holdings Corporation
Erik Hickly, Microsoft
Ashok Kartham, Mize
Larry King, Ford Motor Company
Jonathan Kyle, SquareTrade
Aleem Lakhani, AMT Warranty Corporation
Julie Lohmeier, Pivotal Home Solutions
Aaron E. Lunt, The Warranty Group
Ken Mac, General Motors
Timothy J. Meenan, SCIC (Service Contract Industry Council)
Greg E. Mitchell, Frost Brown Todd LLC
Dawn E. Morris, Centricity
Trish Briscoe Myers, EFG Companies
Nick Palmer, ICON Health and Fitness/UTS
Rodney Rahl, Nebraska Furniture Mart
Lisa R. Ray, Ally
Daniel Raycroft, PCMI Corporation
Patrick Scheen, Accentf(x) Marketing
Lee Senderov, YourMechanic
John Sessions, Encompass Supply Chain Solutions, Inc.
Mark Shaw, Nebraska Furniture Mart
James Slazas, ConsenSys
Sean Stapleton, AmTrust Financial Company
Angie Tuglus, Ally Insurance
Jesse D. Wilson, Frost Brown Todd LLC

Mitsubishi Caterpillar Forklift America Inc. Deploys Tavant Warranty System

Tavant, a leading provider of aftermarket solutions for manufacturing industries, announced today that Mitsubishi Caterpillar Forklift America Inc. (MCFA) has deployed Tavant Warranty solution…

Source:  http://www.businesswire.com/news/home/20170726005498/en/Mitsubishi-Caterpillar-Forklift-America-Deploys-Tavant-Warranty