For our first Executive Power Lunch, we brought together John Caplan, Clyde board member and Alibaba.com’s President of North America & Europe and Brandon Gell, Clyde’s CEO and cofounder. The pair discussed the characteristics of a great team, how to build one through hiring, and how to lead one with your board and advisors.
Full Article and Videos: https://www.joinclyde.com/blog/clydes-executive-power-lunch-with-alibabas-john-caplan
AM Best has affirmed the Financial Strength Rating of A- (Excellent) and the Long-Term Issuer Credit Rating of “a-” of Fortegra Europe Insurance Company Limited (FEI) (Malta). The outlook of these Credit Ratings (ratings) is stable.
Investment will Support Product Expansion and Client Acquisition
January 19, 2021 – Park Ridge, IL – PCMI (Policy Claims Management International), a leading provider of administration software for the automotive, consumer and industrial warranty and service management markets announced its first equity investment from Boston-based growth equity firm, Equality Asset Management, and Chicago-based, First Analysis. Financial terms were not disclosed.
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GBS Enterprises, a global provider of furniture protection services and healthy sleep bed products, announced the relaunch of its 30+-year company under the name ProtectAll. Kevin Rupkey took the helm as the company’s CEO, joined by new industry leadership, as the headquarters have relocated from Deerfield Beach, Florida to Dallas, Texas.
Read Full Article: https://www.furninfo.com/furniture-industry-news/12642
About ProtectAll: ProtectAll, a leading global provider of furniture protection services, provides the highest quality, most innovative, customer-centric services and products in the industry. Its core warranty services offer protection programs for indoor furniture, outdoor furniture, adjustable beds and area rugs. Sister brand Healthy Sleep offers premium mattress top-of-bed products, such as mattress and pillow protectors, mattress and pillow encasements, pillows, sheets and blankets. The company operates multiple facilities around the country, including its headquarters in Dallas, Texas, a distribution/call center in Reno, Nevada, and a large distribution center in Savannah, Georgia.
For more information, please contact Claudia Ojeda at [email protected], or visit www.myprotectall.com.
Partnership offers expanded service and protection for real estate professionals and customers
Boca Raton, FL (Jan. 13, 2021) – Cinch Home Services (Cinch), the nation’s leading provider of home service solutions, announced a new service provider relationship with The Keyes Company of South Florida. Through this new partnership, Cinch offers Keyes Company customers a trusted, reliable and affordable source of coverage for major home systems and appliances when buying and selling real estate.
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A report compiled by AmTrust Financial Services showed how much value consumers are getting from F&I products, especially guaranteed asset protection (GAP) coverage as well as owners who operate their vehicles where weather and road conditions are poor.
Full Article and Report: https://www.autoremarketing.com/subprime/report-value-consumers-get-gap-coverage-continues-rise
Offering provides unique North American insurance and obligor solutions including custom underwriting, data analytics and full compliance support
Arch Insurance today announced its entry into the Consumer Product and Home Warranty markets. With this offering, Arch will focus on its “underwriting only” partnership approach for original equipment manufacturers (OEM), third party administrators, obligors and insurtechs by providing underwriting, compliance, data analytics and nationwide obligor access.
Leading Field Service Management Company Grows Customer Base, Implements New Products and Expands Partnerships
MCLEAN, Va., Jan. 5, 2021 /PRNewswire/ — ServicePower, a leading field service management software company focused on transforming in-home service experiences, today announced SaaS ARR growth of 35% in 2020, bringing strong momentum into the new year.
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Time : Dec 17, 2020 | 11:00 AM (PST)
We’ve all been there. It’s never fun.
The call center scheduled a repair call and you’re onsite to fix the problem. You arrived a bit late because the previous call ran long. Now you’ve got to tell the customer that you can’t fix the unit today because you don’t have the right part.
It doesn’t have to be this way. The latest AI tech from Bruviti works hand-in-hand with contact center agent to figure out what’s causing the unit to fail, and then ensures the correct parts are on the truck that gets rolled to the customer site.
In this webinar, Bruviti’s team will map out the design and implementation of a parts prediction system within the service center. We will cover:
You’ll leave the webinar with a plan for how to integrate this technology into your service center, and you’ll be better armed to determine how you’ll reduce costs and boost customer sat in 2021.
Leading warranty provider expands field service management capabilities to include customer engagement portal.
McLean, VA, Dec. 8, 2020 – ServicePower, a leading field service management software company focused on transforming service experiences, today announced that the warranty division of the Amynta Group, a leading insurance services provider of property & casualty and warranty protection products and services, has expanded its partnership to include ServicePower’s customer engagement solution.
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