Category Archives: Regulatory

WCM 2018 – Warranty And Service Contract Management For Innovation And Growth

14th Annual WCM Conference

When
Tuesday, March 6, 2018 – Thursday, March 8, 2018
8:00 AM – 5:00 PM, Pacific Time

Where
Hyatt Regency Mission Bay Spa & Marina
1441 Quivira Road
San Diego, California 92109

The theme of the 14th annual conference is “Warranty And Service Contract Management For Innovation And Growth” which addresses how effective warranty and service contract management has enabled companies to develop their competitive edge, manage risk and increase cost savings, innovate and grow.

The WCM 2018 event offers a broad range of presentations with attendees able to choose from up to 3 parallel tracks with over 50 speakers spread over 20 separate sessions.

Complete Details: http://www.cvent.com/events/warranty-chain-management-conference-2018/event-summary-b8df502cfa2c43afae28cb637dc7b5e2.aspx?i=dcb27c6a-7dee-477b-8b2b-14a698b5a10d

September 13-15, 2017 – 8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Telemarketers are not always agents of the Service Contract providers.

With several providers settling lawsuits in the past that claimed the telemarketers were agents of the Service Contract providers this is a positive and logical finding. In this case – Royal Administration Services Inc. could not be held liable for unsolicited calls made by independent contractors.

Article:  https://www.law360.com/california/articles/952938/9th-circ-won-t-restore-tcpa-claims-against-car-warranty-co-

8th Annual Extended Warranty and Service Contract Innovations Event – September 13-15, 2017

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers at the Extended Warranty and Service Contract Innovations Summit

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

List of 2017 Speakers

Eric Arnum, Warranty Week
Chad Bernstein, Hendrick Autoguard, Inc.
Darius Bullock, Electrolux North America
Brian T. Casey, Locke Lord LLP
Christine Dorton, GE Appliances
Kirsten Elsworth, Ally Financial – Insurance Operations
Brian Feldman, Spencer Re
Miguel Fernández, Claimbot
David Froning, SAS
Mark Frye, Encompass Supply Chain Solutions, Inc.
Jocelyn Getson, Centricity
Stacy Golden, Encompass Supply Chain Solutions, Inc.
David Gregory, Amazon
Steve Gusa, Sears Holdings Corporation
Erik Hickly, Microsoft
Ashok Kartham, Mize
Larry King, Ford Motor Company
Jonathan Kyle, SquareTrade
Aleem Lakhani, AMT Warranty Corporation
Julie Lohmeier, Pivotal Home Solutions
Aaron E. Lunt, The Warranty Group
Ken Mac, General Motors
Timothy J. Meenan, SCIC (Service Contract Industry Council)
Greg E. Mitchell, Frost Brown Todd LLC
Dawn E. Morris, Centricity
Trish Briscoe Myers, EFG Companies
Nick Palmer, ICON Health and Fitness/UTS
Rodney Rahl, Nebraska Furniture Mart
Lisa R. Ray, Ally
Daniel Raycroft, PCMI Corporation
Patrick Scheen, Accentf(x) Marketing
Lee Senderov, YourMechanic
John Sessions, Encompass Supply Chain Solutions, Inc.
Mark Shaw, Nebraska Furniture Mart
James Slazas, ConsenSys
Sean Stapleton, AmTrust Financial Company
Angie Tuglus, Ally Insurance
Jesse D. Wilson, Frost Brown Todd LLC

8th Annual Extended Warranty and Service Contract Innovations Event

Connectivity is today’s key success ingredient in service contract & warranty customer care. Hear from Amazon, Microsoft, GM, GE, Electrolux, and AMT Warranty about Customer Care in the New Digital Age and how connectivity is dramatically transforming the Warranty and Service Contract industry. We are proud to announce the 2017 agenda for this highly acclaimed 8th Annual Extended Warranty and Service Contract Innovations event, taking place September 13-15, 2017, at the Renaissance Hotel in Nashville, Tennessee. Use WN300 for a $300 discount. Register today at: http://www.warrantyinnovations.com.

Don’t miss hearing from 40 top industry leaders from multiple key industries in the extended warranty/service contract market. This all new event features ground breaking innovations ranging from sales, marketing, coverage, new technologies to customer experience, risk, legal, and global ventures.

Criminals target Wisconsin consumers with auto ‘warranty’ robocalls

The Wisconsin Department of Agriculture, Trade and Consumer Protection has received a number of calls and written complaints from consumers about auto warranty sales calls…

Article:  http://www.superiortelegram.com/news/wisconsin/4195157-criminals-target-wisconsin-consumers-auto-warranty-robocalls