Strategies for Designing, Marketing & Operating Winning Service Contract & Extended Warranty Programs
October 18-19, 2021 Renaissance Nashville Hotel, Nashville, Tennessee
Continue reading
Category Archives: Regulatory
CA Department of Insurance orders consumer refunds from illegal sales of extended vehicle warranties
A Department of Insurance investigation that found a company was illegally selling vehicle service contracts, or “extended warranties,” has led to an order requiring it to refund consumers and dissolve its operations.
Full Release: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release059-2021.cfm
Enduring Changes in the Post-Pandemic Warranty Industry
Key observations from an AmTrust roundtable discussion with service contract industry leaders Aleem Lakhani, Michael Frosch, Kenneth Mac, and Sreevathsa Prabhakar.
Full Article: www.warrantyweek.com/archive/ww20210603.html
Settlement Checks Issued To Arizona Landmark Home Warranty Customers
More than 26,000 Arizonans will receive checks from a settlement between the state and Landmark Home Warranty.
Full Article: https://kjzz.org/content/1688062/settlement-checks-issued-arizona-landmark-home-warranty-customers
Department issues Cease and Desist Order to protect California consumers from unlicensed home warranty company
The California Department of Insurance issued a Cease and Desist Order effective immediately for New Jersey-based company, Forever Home Service LLC, doing business as Harmony Home Warranty (Harmony).
Source: http://www.insurance.ca.gov/0400-news/0100-press-releases/2021/release053-2021.cfm
Unlicensed ‘Vehicle Service Contract’ Business Ordered to Cease and Desist
California Department of Insurance Investigates VSC Company
The Insurance Commissioner’s office is still investigating, but so far 1,044 Californians were found to have paid a total of $2.3 million in extended vehicle repair contracts that were sold outside the state’s insurance rules. Seven people in Santa Barbara County were on Commissioner Ricardo Lara’s list as having bought the policies, which ranged in price from $1,300 to $2,600.
Full Article: https://www.independent.com/2020/10/12/unlicensed-vehicle-service-contract-business-ordered-to-cease-and-desist/
Check out what’s going on at the Service Contract Association with new presentations, new videos, new events, new career postings, new links & new companies listed in the directory
The Service Contract Association is where companies showcase differentiation and innovation.
Continue reading
Ninth Circuit Curtails Consumers’ Class Claims Under the Magnuson-Moss Warranty Act
The United States Court of Appeals for the Ninth Circuit held that the Class Action Fairness Act of 2005 (CAFA) “may not be used to evade the specific numerosity requirement” of the Magnuson-Moss Warranty Act” (MMWA).
Read the full article: https://www.jdsupra.com/legalnews/ninth-circuit-curtails-consumers-class-13010/
Extended Warranty and Service Contract Innovations
SSN has structured this event as a Virtual and In-Person event so you can safely register for the event today. If a continuing COVID-19 outbreak, self-quarantine rules and social distancing rules make it impossible to attend the in-person event, you will still benefit from our full agenda and all the networking opportunities at the virtual event.
Join us at the 11th Annual Extended Warranty & Service Contract Innovations! This year’s all new agenda takes a deep-dive into new frontiers in extended warranty and service contract innovations!
Event Highlights Include:
New Law Improves Warranty Process In Louisiana – RV Related
New law amends the RV-specific franchise provisions to clarify that warranty claims cannot be rejected as late if the claim is received within 60 days of the completion of a work order.
Full Article: https://www.rvia.org/news-insights/new-law-improves-warranty-process-louisiana