It’s never been easier for a manufacturer to build an in-house service contract program
Visit Meramec Secure for more information.
It’s never been easier for a manufacturer to build an in-house service contract program
Visit Meramec Secure for more information.
A view from leading Service Contract Companies
Dealerscope asked leading Service Contract companies how they have dealt with recent changes in product supply chains, inflation trends, and consumer buying habits over the last few months that influenced or impacted the fine-tuning of their retail warranty programs and business strategies.
Dawn Taylor, Chief Revenue Officer – After, Inc.
Christopher Costin, Senior Director, Global Business Development Warranty & Service Programs Div. – AIG
Michael Zmugg, Chief Revenue Officer – Allstate Protection Plans/SquareTrade
Brian J. Olson, Vice President, Warranty and Lender Solutions – Arch Insurance Group
Jeff Unterreiner, President, US Connected Living – Assurant
Matt Ehn, Vice President & General Manager, Client Services – Asurion
Ted Satish Moorthy, President – Centricity
Woodrow H. Levin, CEO – Extend
Leigh Mascherin, Vice President, Warranty Sales & Account Management – Fortegra
Jennifer Monasterio, President – Mack Worldwide Warranty
Sean M. Hicks, CEO – New Leaf Service Contracts
Chris Smith, Chief Service Avenger – OnPoint Warranty Solutions
Mike Frosch, President – Personal Safeguards Group
Michele Gloeckler, Vice President of Sales – ProtectAll
Full Article from Dealerscope: Dealerscope Article Link
Chicago on October 17-18, 2023, at the Palmer House Hilton
200+ warranty industry leaders will convene for The 14th Annual Extended Warranty & Service Contract Innovations National Forum in Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed annual event convenes decision-makers across multiple industries who praise the practical, hands-on solutions presented, which they find helps them extract key takeaways that help them with their unique challenges.
Continue readingChicago, Illinois – October 17-18, 2023
Announcing the all-new agenda covering all the topics you have asked for! This year The 14th Annual Extended Warranty & Service Contract Innovations National Forum is moving to Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.
Continue readingIronwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.
Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.
Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”
PRESS RELEASE
June 29, 2023
Ironwood Warranty Group
For inquiries: Contact Dan Tafel, 502-417-8260
April 18-19, 2023, at the Hyatt Regency Long Beach, California
Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.
To register and view the schedule of events, please visit: www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.
Continue readingOnPoint Warranty Solutions Announces Strategic Investment from Waterfall Asset Management and Atalaya Capital Management and Simultaneous Acquisition of Guardian Protection Products.
Full release: https://www.prweb.com/releases/2023/1/prweb19127272.htm
Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.
Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/
By Brian Casey, Theodore Augustinos, and Alex Cox
Four years ago, the California Consumer Privacy Act[1] created a new, rigorous regulatory and data processing environment for businesses processing personal information of California residents.
However, many questions about the implementation of the CCPA, and its amendments through the voter ballot initiative of the California Privacy Rights and Enforcement Act of 2020,[2] still abound.
Continue readingMontage, Inc. is a leading provider of protection plans for residential furniture, jewelry and watch purchases.