Category Archives: Furniture

Warranty Innovations National Forum

Chicago on October 17-18, 2023, at the Palmer House Hilton

200+ warranty industry leaders will convene for The 14th Annual Extended Warranty & Service Contract Innovations National Forum in Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed annual event convenes decision-makers across multiple industries who praise the practical, hands-on solutions presented, which they find helps them extract key takeaways that help them with their unique challenges.

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The 14th Annual Extended Warranty & Service Contract Innovations National Forum

Chicago, Illinois – October 17-18, 2023

Announcing the all-new agenda covering all the topics you have asked for! This year The 14th Annual Extended Warranty & Service Contract Innovations National Forum is moving to Chicago on October 17-18, 2023, at the Palmer House Hilton. This highly acclaimed, cross-industry event covers innovations in customer service, new product development, data & technology, operations, marketing & sales, legal & regulatory, finance & insurance.

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Warranty Leaders Join Ironwood Warranty Group

Ironwood Warranty Group, parent company to Hornbeam Insurance and National Service Alliance, is proud to announce the addition of two new team members. Ironwood Warranty Group, with the addition of these executives, is quickly emerging as a leader in warranty specific insurance and service solutions providing clients the support to quickly develop and administer a customized warranty program.

Dale Reeder joins National Service Alliance as Senior Business Development and Sales Executive, leading the one of the nation’s largest managed service networks for Appliance, HVAC, and Electronics. Dale brings nearly 40 years of service experience including roles as CEO of A&E Factory Service, a division of Sears, as well serving on the Board for Encompass Supply Chain Solutions. Randy Whitehead, Founder and President of National Service Alliance said, “Dale’s relationships and reputation in the service industry are spectacular. Dale’s a proven leader with a strong understanding of how to develop and manage a national service network for in-home services.

Kate Bowling is Ironwood Warranty Group’s new Director of Operations. Kate provides over 12 years of experience in operations and client management from American International Group (AIG) warranty division, working with home warranty and international clients. Julie Messer, Chief Operating Officer at Ironwood Warranty Group, said, “We are fortunate to have Kate join our team. Kate’s understanding of operations and account management make her a perfect fit for our strategic vision.”

PRESS RELEASE

June 29, 2023

Ironwood Warranty Group

For inquiries: Contact Dan Tafel, 502-417-8260

2nd Annual Global Warranty & Service Contract Innovations Conference

April 18-19, 2023, at the Hyatt Regency Long Beach, California

Hear top industry leaders discuss tools and strategies for cross-functional, data-driven new product development, customer service to expand market share and ensure compliance. The all new agenda features riveting case studies and timely panel discussions. Plus, you’ll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

To register and view the schedule of events, please visit:  www.globalwarrantyinnovations.com. Use the WarrantyNews discount code: WN300 for $300 off while available.

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New PCMI Whitepaper Releases: Driving Extended Warranty & Service Contract Revenue Growth Through the Use of Automation

Data-packed insights from a research study among Warranty and Aftermarket Service professionals looking at the role of software applications that automate the configuration, administration, and management of EW/SC programs in driving revenue growth.

  • The role of software applications in selling extended warranties and service contracts
  • Servitization and how technology can optimize the customer experience
  • How the right sales and marketing strategies can increase revenue growth

Read the Full Whitepaper: https://www.pcmicorp.com/whitepaper-driving-extended-warranty-and-service-contract-revenue-growth-through-the-use-of-automation-form/

Why Warranty Providers May Explore CCPA Exemption

By Brian Casey, Theodore Augustinos, and Alex Cox

Four years ago, the California Consumer Privacy Act[1] created a new, rigorous regulatory and data processing environment for businesses processing personal information of California residents.

However, many questions about the implementation of the CCPA, and its amendments through the voter ballot initiative of the California Privacy Rights and Enforcement Act of 2020,[2] still abound.

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One80 Intermediaries Expands Warranty Business With the Acquisition of Montage, Inc.

Montage, Inc. is a leading provider of protection plans for residential furniture, jewelry and watch purchases.

Press Release: https://www.businesswire.com/news/home/20220830005016/en/One80-Intermediaries-Expands-Warranty-Business-With-the-Acquisition-of-Montage-Inc.

13th Annual Extended Warranty & Service Contract Innovations

This year’s all-new agenda takes a deep dive into new frontiers in extended warranty and service contract innovations!

Event Highlights Include:

  • 30+ Top-flight speakers crossing multiple industries including auto, appliance, mobile, electronics, home, heavy equipment, and more
  • Unmatched learning opportunities acknowledged as the best for all industries
  • In-depth case studies, provocative panel debates, and quick sound-bite industry insight sessions to give you all you need to understand the leading issues in extended warranty/service contracts today
  • 4 industry-specific interactive networking roundtables

Comprehensive coverage of the full spectrum of your extended warranty & service contract business includes: Customer Service, New Product Development, Disruptive Technology, Marketing & Sales, Legal & Regulatory, Finance & Insurance.

For more information and to register: https://www.warrantyinnovations.com/index.php

Madison Dearborn Partners Increases Equity Investment in Insurance Services Company Amynta Group

NEW YORK and CHICAGO, March 10, 2022 /PRNewswire/ — Amynta Group (“Amynta” or “the Company”), a leading insurance services company, announced today that funds affiliated with Madison Dearborn Partners, LLC (MDP), a leading Chicago-based private equity investment firm, have acquired all of the equity interests in Amynta held by AmTrust Financial Services, Inc. (“AmTrust”).

Full Release: https://www.prnewswire.com/news-releases/madison-dearborn-partners-increases-equity-investment-in-insurance-services-company-amynta-group-301500143.html